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#593, 1401 Lavaca Street, Austin, TX 78701.
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#593, 1401 Lavaca Street, Austin, TX 78701.
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Sheraton Charlotte Hotel

Charlotte · us

Sheraton Charlotte Hotel

8.2
Excellent2,873 reviews
  1. Hotel Collection
  2. /Hotels in Charlotte
  3. /Sheraton Charlotte Hotel
ParkingRestaurantSwimming poolAccess to nearby indoor poolAccess to nearby outdoor poolPool sun loungers

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Electric bicycle charging station, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool

Location

Charlotte, us

Walkability

80
Walk
57
Bike

Luxurious Stay in Charlotte Business District

Convenient Location: Located just minutes away from the Charlotte Convention Center, this Sheraton Charlotte hotel is perfect for business travelers.

Modern Amenities: Enjoy a comfortable stay with a flat-screen TV, free WiFi, and a well-equipped fitness center.

Nearby Attractions: Explore Charlotte with ease as the hotel is close to the Charlotte Motor Speedway, historic South End district, Mint Museum of Art, and Bank of America Stadium.

Book your stay at Sheraton Charlotte now for an unforgettable experience in Charlotte!

Loading rooms and rates...

FAQs

Common Questions

Check-in is from 04:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at Sheraton Charlotte Hotel

LowHigh
Medium Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

555 South McDowell Street, South Tower

Charlotte · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that guests must be 21 years of age to check in. Availability and hours of operation in food outlets are subject to change.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool: Closed from Mon, Apr 13, 2026 until Sun, Sep 13, 2026

Why Dyme

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SHERATON CHARLOTTE HOTEL

Guest Reviews

What Guests Say

8.2

Excellent

2,873 reviews

Highlights

  • +Great location
  • +Exceptional service
  • +Clean and comfortable rooms

Could Improve

  • –Cleanliness issues
  • –High parking fees
  • –Need for updates
Cleanliness7.6

Several reviews mentioned issues with cleanliness, such as an unclean women's bathroom and a worn toilet seat.

Service9.1

Multiple mentions of exceptional staff and service, highlighting helpfulness and approachability.

Location9.1

Frequent praise for the great location, with many reviews noting convenience to attractions.

Room Quality8.1

General feedback about room comfort and aesthetics, while some specific rooms had issues.

Amenities7.6

Some amenities were appreciated, but others were noted as outdated or needing renovation.

Value for Money8.0

Good reviews regarding value, despite some complaints about extra fees.

Food and Beverage7.6

Mixed sentiments with some enjoying the food while others found it overpriced.

Overall Experience8.6

Overall positive experience with mentions of great value and enjoyment despite some issues.

Victoria

Family With Children · May 2026

3

not the best.

Liked:Afternoon, night staff seems bothered to help.
Disliked:There was no refrigerator in the room when I checked in. I let them know 3 times that day and no one came to drop one off until the next morning at 10 am when I went downstairs, Jennifer was able to get one to the room . I also had a bathroom leak from the shower(big puddle when I stepped out of the shower). I told management that day as well and they sent a tech up and all he was to put extra towels down for absorption. Jennifer was also able to get someone to the room to fix it and they came around 11 and he attempted to fix the issue.

via Nuitee

Maurice

Family With Children · May 2026

7
Liked:Was clean in a good area nice size
Disliked:The staff had attitude up front

via Nuitee

Maurice

Family With Children · May 2026

10
Liked:Great area clean and great space
Disliked:The front staff had a attitude

via Nuitee

Auntianna

Couple · Apr 2026

10
Liked:Overall experience
Disliked:No refrigerator or microwave

via Nuitee