Maison Twenty Seven, Santa Monica | Member Rates

Name: Maison Twenty Seven
Address: 1001 3rd Street, Santa Monica, CA 90403
Telephone: +1 310-394-1279
Rating: 8.8

Maison Twenty Seven, Santa Monica | Member Rates | Dyme

WiFi availableFree WiFiLaundry washed per local authority guidelinesConcierge serviceFitness facilitiesNon-smoking rooms

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, Fitness center

Location

Santa Monica, US

Walkability

Walk

Bike

Boutique Mediterranean-Style Hotel

Luxurious Accommodations: Palihouse Santa Monica offers spacious rooms with modern amenities including a 40-inch flat-screen TV, work desk, and free Wi-Fi. Guests can also upgrade to a studio or suite with a fully equipped kitchen for added convenience.

Convenient Location: Situated just a short walk from Santa Monica’s 3rd Street Promenade, the hotel is also in close proximity to popular attractions such as Santa Monica Pier and Venice Beach, making it an ideal choice for travelers looking to explore the area.

Exceptional Service: With a 24-hour multilingual reception, guests can expect top-notch service throughout their stay. Whether you need assistance or recommendations, the dedicated staff at Palihouse Santa Monica is always ready to help.

Book your stay at Palihouse Santa Monica for a memorable and comfortable experience.

Neighbourhood

What’s Nearby

Downtown Santa Monica

0.6 miles

A posh shopping district with a range of retailers, dining, and entertainment along a stylish promenade.

4.6

Hillstone

0.4 miles

An upscale chain eatery serving burgers, steaks, and other American fare in stylish, spacious surrounds.

4.6

The Penthouse

0.3 miles

Perched atop Huntley Hotel, this trendy American eatery is famed for cocktails and panoramic views.

4.4

THE CUBE VR Immersive Park

0.6 miles

An amusement center offering virtual reality immersive experiences, suitable for children.

4.9

Silverlake Ramen

0.5 miles

A casual ramen spot serving bowls of the soup along with chicken karaage and tuna salads.

4.3

Élephante

0.8 miles

A chic destination for elevated Italian cuisine in breezy, loungelike dining areas with ocean views.

4.3

Casa Martin | 3rd St Promenade

0.5 miles

An authentic Mexican eatery featuring tacos, enchiladas, fajitas, and burritos, plus margaritas and beer.

3.9

Barney’s Beanery

0.6 miles

A colorful, buzzing sports bar and grill serving up numerous chili options and other casual pub fare.

4.2

Promenade Street

0.8 miles

A lively pedestrian street with shops, restaurants, movie theaters, and street performers.

4.6

Papi Tacos & Churros

0.2 miles

A casual, counter-serve restaurant fixing up Mexican dishes including birria tacos and pollo asado, along with churros.

4.4

UOVO Santa Monica

0.5 miles

A pasta bar from the Sugarfish co-owners featuring fresh, handmade noodles and an array of sauces.

4.6

Ye Olde King's Head

0.8 miles

Fish 'n' chips are offered along with other British pub classics at this country-inn-style spot.

4.4

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.8

Excellent

443 reviews

Highlights

+Excellent staff
+Great location

Could Improve

–Old elevators
–Small room sizes

Cleanliness8.3

Some comments about wear and tear in the hotel indicating a need for cleanliness improvements.

Service9.7

Multiple reviews praise the staff as extremely helpful and accommodating.

Location9.3

Many reviews highlight the convenient location near the beach and local attractions.

Room Quality8.7

Guests remarked on the rooms being amazing, though one mention of small room sizes.

Amenities8.3

Comments suggest some amenities may need improvement, like elevators; not many specific mentions.

Value for Money8.2

Concerns raised about room prices versus quality suggest it may not offer great value.

Food and Beverage8.8

No specific mention of food quality, though nearby options are noted.

Overall Experience9.2

Generally positive experiences shared by guests, indicating satisfaction overall.

Don Gotti

Couple · Sep 2026

Such a lovely hotel overall.

Liked:Everything

via Nuitee

Jessica

Solo Traveller · Aug 2026

Gorgeous property in a lovely quiet location

Liked:Gorgeous building in a great location. Beautiful foyer and gardens. Breakfast was lovely. Room was great and well presented.

Disliked:Only downside was it was small and the shower was super tiny.

via Nuitee

kayleighd567

Solo Travel · Aug 2026

My Stay at Maison Twenty-Seven

Liked:The hotel itself is eclectic, rich in history, and genuinely made me feel like I was staying in a small Tuscan village while still being close to the beach. In that regard, I got exactly what I was looking for. The room was very clean, quaint, and charming while still feeling luxe. The neighborhood is slow and quiet, so if you’re looking for a relaxed area that pretty much shuts down around 10 PM, this is definitely your place. My first frustration was how the initial deposit was handled. I was under the impression that the upfront hold at check-in would be $145, but when I arrived, I was told it would actually be $600. It wasn’t necessarily the amount that bothered me as much as the lack of transparency. A $600 hold is something guests should be clearly made aware of before arriving, and I did not feel that was properly communicated. I’m not sure whether that falls more on the hotel or Expedia, but in my opinion, both share some responsibility. The front desk concierge staff were always very nice and polite, but the overall level of hospitality didn’t quite meet my expectations. I do want to give them credit for accommodating my frustration with the deposit as best they could. I fully understand that they were doing their jobs, and at no point were they unkind or disrespectful. NOW, the highlight of my stay was absolutely the food and beverage experience at breakfast. I drink a lot of coffee, and this was genuinely some of the best coffee I had while in LA. You could tell the beans were high quality and that the coffee was actually being made properly. The avocado toast is also a MUST try. Breakfast was easily one of my favorite parts of staying here. Unfortunately, the reason I would not stay here again comes down to room maintenance and housekeeping. This is a boutique hotel, and at this price point, I expect basic room servicing to be reliable. There were several occasions when I requested my room to be cleaned or asked for fresh towels and bedding, and it simply did not happen. For me, that’s not a small inconvenience. When you’re paying good money for a boutique hotel experience, having your room cleaned and receiving fresh linens when requested should be a basic expectation, not something you have to repeatedly follow up on. There is a lot to love about this property—the atmosphere, location, charm, cleanliness upon arrival, and especially the breakfast—but inconsistent room servicing ultimately outweighed those positives for me. I enjoyed aspects of my stay, but unfortunately, I wouldn’t choose to stay here again.

via tripadvisor

tripmember01012026

Couples · Aug 2026

Needs a lot of improvements

Liked:I have good and bad things to say about this place. I really was excited to stay here…..THIS IS A HILTON boutique hotel. Was expecting it to be on par with the Hilton name brand. It is a Great location. Has Charming aspects….and was thrilled to get an early checkin -much appreciated. It was nice to have a kitchen, and large room. However , many things were awful. EXPENSIVE FOR WHAT YOU GET It’s not cheap, to stay here, and I don’t feel like the ammenities and room reflect the price. SMELLY The room has ancient smelly musty carpet, with bleach stains. It smelled like it was never aired out. LACKING ROOM CLEANING We did not know they only clean the room and make the bed every THIRD day! Which is insane for the price you pay. So, after one day of no room being done, I was told to request room cleaning in person, which I did, and it still was mot done the next day, so I asked again….at 4pm that day, they said the staff go at 5, and I said well, they have an hour. Just unacceptable. It’s like a glorified backpackers. The next day. Was told it would be cleaned at 10am, as per request. Never cleaned.AGAIN…After requesting. When we asked at 4pm, another new face at the desk, same old line, we only clean every third day. No one knows what’s going on here. Also, before booking maybe they should tell you, they don’t have room cleaning, as most people assume that is a GIVEN in a hotel. So, something to keep in mind, to mention. OUTDATED SHOWER The shower does not turn on or off properly and was a trickle.we had to get the maintenance man in to show us how to stop it from running, and to figure it out properly. PRIVACY from street The windows needed sheer curtains for privacy, as there are only block out curtains…so if you want privacy, it is literally pitch dark. POOR BED The room is so large, but only a double bed.it was too soft. Terrible pillows and linen. LOBBY LIKE AN OFFICE The entire lobby, every day, all day, is like WEWORK. Just laptops and singles taking up all tables and booths.which was beyond odd. There was nowhere for us to eat breakfast.all seats taken.everyone seems to come there ,to talk on phone, video conference, school work, god only knows what….but it’s not relaxing, which is a shame, as it is a beautiful space. NOT ENOUGH COFFEE Coffee is complimentary, in the morning , but they make two large pots, and if you miss out, they don’t make more. But they do have jugs of lemonade and fresh cookies, which was a nice touch. This place is like a 3 star hotel. The concept is lovely but the outcome is lacking.

via tripadvisor

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Maison Twenty Seven

LowHigh

Low Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

1001 3rd Street

Santa Monica · US

+1 310-394-1279

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note: - Individual guest names are required for group bookings. - The hire fee for bicycles is USD 25.00 per day. - For bookings of groups of 5 or more, Palihouse Santa Monica requires full payment at the time of booking. Group bookings are nonrefundable. Individual guest names are required for group bookings. Please note: A per night hold is placed on guest’s card for incidentals. Any unused amount is released at check-out. Please contact property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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