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Urban Chic - Shaftesbury

London · GB

Urban Chic - Shaftesbury

8.2
Excellent215 reviews
  1. Hotel Collection
  2. /Hotels in London
  3. /Urban Chic - Shaftesbury
WiFi availableFree WiFiScreens / Barriers between staff and guests for safetyLaundry washed per local authority guidelinesNon-smoking roomsHeating

Check-in / Check-out

From 03:00 PM · Until 10:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Heating, Family rooms, Pets allowed

Location

London, GB

Central Location in Westminster Borough

Located in the heart of London's Westminster Borough, Urban Chic - Shaftesbury offers a prime location for exploring the city. Situated within walking distance to iconic theatres like Prince of Wales Theatre and Queen's Theatre, guests can easily immerse themselves in London's vibrant theatre scene.

Modern Amenities for Comfort

The apartment is equipped with modern amenities to ensure a comfortable stay. Guests can enjoy the convenience of free WiFi, a fully equipped kitchen with a dishwasher, and a flat-screen TV. The safety deposit box provides added security for valuables, while the washing machine adds extra convenience for longer stays.

Proximity to Major Attractions

With Leicester Square Underground Station, Arts Theatre, and Carnaby Street in close proximity, guests have easy access to popular attractions and shopping destinations. Additionally, being just 14 km from London City Airport, Urban Chic - Shaftesbury is a convenient choice for travelers.

Book your stay at Urban Chic - Shaftesbury for a memorable London experience.

Loading rooms and rates...

Location

How to Find Us

Shaftesbury Avenue

London · GB

+44 20 7935 1096

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 10:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

This property does not accommodate bachelor(ette) or similar parties. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.2

Excellent

215 reviews

Highlights

  • +Great location
  • +Modern facilities

Could Improve

  • –Noise disturbances
  • –Misleading room descriptions
Cleanliness7.4

Mentioned as clean but reports of issues such as old leaks and a hole in the floor.

Service8.8

Standard quality for this hotel tier, but some mentions of disappointing customer service.

Location9.4

Great location, close to everything including theatres.

Room Quality6.8

Issues with bed quality and noise from outside affecting comfort.

Amenities7.9

Well-equipped amenities but some complaints about lack of basic functionalities.

Value for Money8.3

Reasonable pricing for a central location but misleading advertising about room configurations.

Food and Beverage8.6

Standard quality for this hotel tier.

Overall Experience8.3

Mixed feelings due to noise and service issues despite the good location.

Samy

Family With Children · Jul 2026

1

Unpleasant and no staff onsite

Liked:One of the worst
Disliked:No internet, no elevator ( was out of service during my whole stay ) , no air conditioning, one fan was not working, window shade was broken and toilet with no ventilation and can’t open the window

via Nuitee

Calli

Family With Children · Jul 2026

1

Would never book again!!

Liked:Well to start off with, it wasn’t even the property I originally booked. We were moved from Shaftesbury avenue to Baker Street! We had no hot water, this was not resolved during our whole stay. The fridge/freezer had no power so we had no cold drinks and were unable to store food for our 2 young children.
Disliked:No hot water, no fridge/freezer power.

via Nuitee

Nicole

Extended Group · Jun 2026

10

I loved this place and its location. Will be back!!

Liked:Close to everything we wanted to do. Plays, food, Chinatown, SOHO bars, and shopping. Seriously on the strip in the middle of all the action! Loved it! Had great windows that opened for a cross breeze. Washer and dryer combo! Full designer kitchen. One bedroom with a queen and a couch that makes up to a double bed.
Disliked:Can be loud at night with the windows open but it settles down.

via Nuitee

serina deniz

Solo Traveller · Apr 2026

10
Liked:Perfect location, very clean and beautifully decorated flat.

via Nuitee

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