Name: Urban Chic - Exeter Street
Address: Exeter Street, London, WC2E 7DS
Rating: 8.5

Urban Chic - Exeter Street, London | Member Rates | Dyme

WiFi availableFree WiFiBarber/beauty shopLaundry washed per local authority guidelinesBusiness centerNon-smoking rooms

Check-in / Check-out

From 03:00 PM · Until 10:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Business center, Heating, Family rooms

Location

London, gb

Luxurious Accommodation: Urban Chic - Exeter offers upscale accommodation just steps away from Savoy Theatre and Lyceum Theatre in London. The air-conditioned units feature modern amenities such as a flat-screen TV, well-equipped kitchen, and a private bathroom with complimentary toiletries.

Convenient Location: Situated near Theatre Royal Drury Lane, Covent Garden, and Royal Opera House, our hotel provides easy access to popular attractions in the heart of London. The proximity to London City Airport makes traveling to and from the hotel a breeze.

Home-like Comfort: With a cozy seating area, living room, and dining space, guests can relax and unwind in a home-like environment during their stay at Urban Chic - Exeter. Book now for an unforgettable experience in London!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.5

Excellent

52 reviews

Highlights

+Spacious
+Convenient location

Could Improve

–Poor communication
–Maintenance issues

Cleanliness7.6

Rooms showed signs of wear and some bathrooms were not in usable condition.

Service8.6

Communication issues noted; host's responsiveness could be improved.

Location10.0

Great location, close to attractions while being on a quiet street.

Room Quality8.1

Spacious but showing significant wear and maintenance issues.

Amenities8.1

Missing essential kitchen items and inadequate bathroom facilities.

Value for Money7.1

High price for the level of maintenance and service received.

Food and Beverage9.5

Not mentioned.

Overall Experience9.1

Overall satisfactory experience, but greatly affected by maintenance issues.

Denise

Family With Children · Aug 2026

Great location & big space

Liked:Location was excellent

Disliked:Needs a good deep clean & a bit of TLC

via Nuitee

Julie

Couple · Feb 2026

Premium price for a basic stay

Liked:Location was good

Disliked:Last minute booking arriving after 8pm. Hadn’t received number to open key lockbox. One bedroom had a sheet on the bed with a blood stain. Apartment was cold and there weren’t any spare blankets or duvets.

via Nuitee

Anh

Family With Children · Nov 2025

Spacious and convenient location but need a lot of upgrades. Host can be better at communicating.

Liked:Great location to covet garden and china town. The apartment is spacious.

Disliked:The apartment could put a little more effort into touching the bathroom up. Cabinets are falling out and multiple terrible tears and wears. It was advertised as 2 bedrooms and 2 bath apartment but when we got there, one of the bathrooms had the out of order sign. It wasn’t communicated to us prior to arrival at all. The 8 of us had to use just 1 bathroom (which definitely needs an upgrade and the sink was very clogged) No baby crib was not set up even though that was an additional charge. Host also charged some of additional fees on our card without communicating.

via Nuitee

Amy

Family With Children · Oct 2025

The location is amazing and walking distance to all the hustle and bustle without being directly in it . The size of the

Liked:The size of the apartment and location cannot be faulted . It was in an amazing location. On a quiet street but super close to all the shops and restaurants .

Disliked:Poor communication with hosts . No fry pan to cook in kitchen . No power points in bathroom to blow dry your hair . Internet was poor and kept cutting in and out . Issue with wall vent that had fallen off and noticed as soon as we arrived . Let the host know and it wasn’t fixed or even acknowledged when I sent my concerns through via message . Very dangerous with our 3 young children . As you are so close to the Main Street and theatres the bedrooms stay quite bright and lit up at night . There is a blind but it doesn’t do much to block out the light. We also paid for early check in and check in instructions were chased and sent 30 minutes after our check in time . Super frustrating when you’re paying extra for a service !

via Nuitee

Location

How to Find Us

Exeter Street

London · gb

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 10:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note, there is no reception desk at the property and therefore a member of staff will meet guests at the property to hand over the keys and check guests in to the apartment. Guests will be required to send a copy of their photo ID prior to their arrival. Please note that this property operates a strict no smoking policy. A penalty fee will be charged to guests who smoke in the property. Please note, there is no elevator and all flats are accessible via stairs only. Please inform the property in advance if a baby cot is required. Additional fees (if applicable) are as follows: Luggage drop off from 11:30 - free Early check in:11:30 to 14:00 GBP 100 Late check out: 11:00 to 13:30 half day rate Late check out: 13:30 to 18:00 Full day rate The lead guest must be aged 25 years or older. Guests are advised the same card that was used to make the booking is required on arrival for check-in and proof of identification. Please note that this property is only suitable for families.This property does not accommodate bachelor(ette) or similar parties. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Explore More

Nearby Hotels

10.0/ 10

★★★★★

Royal Lancaster London

Lancaster Terrace

7,486 reviews

Montcalm Royal London House, Autograph Collection

9.6/ 10

★★★★★

Montcalm Royal London House, Autograph Collection

22-25 Finsbury Square

11,620 reviews

9.0/ 10

★★★★

Strand Palace

372 The Strand

20,000 reviews

9.8/ 10

★★★★

Hampton By Hilton London City

12-20 Osborn Street

6,891 reviews

9.0/ 10

★★★★

Park Plaza County Hall London

1 Addington Street

16,154 reviews

9.0/ 10

★★★★★

The Dilly

21 Piccadilly

18,403 reviews

Why Dyme

Travel Smarter. Make an Impact.

Every trip you book through Dyme funds renewable energy projects around the world. Same hotels, better prices, real change.

Save up to 35%

Exclusive member rates on 2M+ hotels worldwide

Fund Clean Energy

Your booking directly finances renewable electricity

Price Guarantee

Find a lower rate anywhere and we'll match it

Stay in the loop

Travel deals, sustainability updates, and no spam. Ever.

Guest Reviews

What Guests Say

8.5

Excellent

52 reviews

Highlights

+Spacious
+Convenient location

Could Improve

–Poor communication
–Maintenance issues

Cleanliness7.6

Rooms showed signs of wear and some bathrooms were not in usable condition.

Service8.6

Communication issues noted; host's responsiveness could be improved.

Location10.0

Great location, close to attractions while being on a quiet street.

Room Quality8.1

Spacious but showing significant wear and maintenance issues.

Amenities8.1

Missing essential kitchen items and inadequate bathroom facilities.

Value for Money7.1

High price for the level of maintenance and service received.

Food and Beverage9.5

Not mentioned.

Overall Experience9.1

Overall satisfactory experience, but greatly affected by maintenance issues.

Denise

Family With Children · Aug 2026

Great location & big space

Liked:Location was excellent

Disliked:Needs a good deep clean & a bit of TLC

via Nuitee

Julie

Couple · Feb 2026

Premium price for a basic stay

Liked:Location was good

via Nuitee

Anh

Family With Children · Nov 2025

Spacious and convenient location but need a lot of upgrades. Host can be better at communicating.

Liked:Great location to covet garden and china town. The apartment is spacious.

via Nuitee

Amy

Family With Children · Oct 2025

The location is amazing and walking distance to all the hustle and bustle without being directly in it . The size of the

Liked:The size of the apartment and location cannot be faulted . It was in an amazing location. On a quiet street but super close to all the shops and restaurants .

via Nuitee