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Urban Chic - Exeter Street

London · GB

Urban Chic - Exeter Street

8.5
Excellent52 reviews
  1. Hotel Collection
  2. /Hotels in London
  3. /Urban Chic - Exeter Street
WiFi availableFree WiFiBarber/beauty shopLaundry washed per local authority guidelinesBusiness centerNon-smoking rooms

Check-in / Check-out

From 03:00 PM · Until 10:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Business center, Heating, Family rooms

Location

London, GB

Walkability

99
Walk

Luxurious Accommodation: Urban Chic - Exeter offers upscale accommodation just steps away from Savoy Theatre and Lyceum Theatre in London. The air-conditioned units feature modern amenities such as a flat-screen TV, well-equipped kitchen, and a private bathroom with complimentary toiletries.

Convenient Location: Situated near Theatre Royal Drury Lane, Covent Garden, and Royal Opera House, our hotel provides easy access to popular attractions in the heart of London. The proximity to London City Airport makes traveling to and from the hotel a breeze.

Home-like Comfort: With a cozy seating area, living room, and dining space, guests can relax and unwind in a home-like environment during their stay at Urban Chic - Exeter. Book now for an unforgettable experience in London!

Neighbourhood

What’s Nearby

Getting around
  • Covent Garden0.2 miles· Metro station
  • Charing Cross0.3 miles· Train station
Landmarks
  • Royal Opera House0.1 miles· Arts centre
  • Somerset House0.1 miles· Arts centre
  • London Transport Museum0.1 miles· Museum
  • National Gallery0.3 miles· Art gallery
Parks
  • Leicester Square0.4 miles· Park
  • St. James's Park0.5 miles· Park
Markets & shops
  • Jubilee Market Hall0.1 miles· Market
  • Fortnum & Mason0.7 miles· Department store

Straight-line distance from the hotel. Each place opens in Google Maps.

Loading rooms and rates...

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 10:00 AM. Early check-in and late check-out may be available upon request.

Yes, complimentary Wi-Fi is available at the hotel.

The nearest station is Covent Garden, 0.2 miles from the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at Urban Chic - Exeter Street

LowHigh
Local grid: Medium carbon

The electricity grid in this region, not a rating of the hotel.

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

Exeter Street

London · GB

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 10:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note, there is no reception desk at the property and therefore a member of staff will meet guests at the property to hand over the keys and check guests in to the apartment. Guests will be required to send a copy of their photo ID prior to their arrival. Please note that this property operates a strict no smoking policy. A penalty fee will be charged to guests who smoke in the property. Please note, there is no elevator and all flats are accessible via stairs only. Please inform the property in advance if a baby cot is required. Additional fees (if applicable) are as follows: Luggage drop off from 11:30 - free Early check in:11:30 to 14:00 GBP 100 Late check out: 11:00 to 13:30 half day rate Late check out: 13:30 to 18:00 Full day rate The lead guest must be aged 25 years or older. Guests are advised the same card that was used to make the booking is required on arrival for check-in and proof of identification. Please note that this property is only suitable for families.This property does not accommodate bachelor(ette) or similar parties. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.5

Excellent

52 reviews

Highlights

  • +Spacious
  • +Convenient location

Could Improve

  • –Poor communication
  • –Maintenance issues
Cleanliness7.6

Rooms showed signs of wear and some bathrooms were not in usable condition.

Service8.6

Communication issues noted; host's responsiveness could be improved.

Location10.0

Great location, close to attractions while being on a quiet street.

Room Quality8.1

Spacious but showing significant wear and maintenance issues.

Amenities8.1

Missing essential kitchen items and inadequate bathroom facilities.

Value for Money7.1

High price for the level of maintenance and service received.

Food and Beverage9.5

Not mentioned.

Overall Experience9.1

Overall satisfactory experience, but greatly affected by maintenance issues.

Alex

Family With Children · Aug 2026

2

AVOID!!! THIS IS OLD APARTMENT WITH EVERYTHING FALLING APART, UNLESS YOUR ONLY CONCERN IS LOCATION

Liked:The location of the apartment is the only positive about this apartment. It is close to everything central and a walking distance to all the sights, but that is if you value only location above the quality of the apartment.
Disliked:Apart from the Location of this apartment, everything else is absolutely terrible. Dirty floors under beds and drawers (superficial cleaning), almost nothing was functional, the apartment is marketed as a luxury apartment, but it is old, floorboards falling apart, washing machines and dishwasher not working. After reporting this, all the did was apologise, then send someone to look busy like he was trying to repair and said it could not be repaired. They were clearly aware these equipments were not functioning. We are a large family with children and couldn't do laundry and use dishwasher. You can picture what that is like. Then the host are absolutely terrible with communication or instructions. We arrived and a cleaner gave us the key. Prior to check out the only instruction was to shut the door behind us and leave at 10am. I left the key in the mail box before leaving as there was no instruction on what to do with it. The host sent a barrage of messages and calls, insisting that if the key cannot be found they would charge me for the lost key. absolutely ridiculous people. they were not the least bit concerned about the service or that our stay was terrible.

via Nuitee

Denise

Family With Children · Aug 2026

6

Great location & big space

Liked:Location was excellent
Disliked:Needs a good deep clean & a bit of TLC

via Nuitee

Julie

Couple · Feb 2026

3

Premium price for a basic stay

Liked:Location was good
Disliked:Last minute booking arriving after 8pm. Hadn’t received number to open key lockbox. One bedroom had a sheet on the bed with a blood stain. Apartment was cold and there weren’t any spare blankets or duvets.

via Nuitee

Anh

Family With Children · Nov 2025

7

Spacious and convenient location but need a lot of upgrades. Host can be better at communicating.

Liked:Great location to covet garden and china town. The apartment is spacious.
Disliked:The apartment could put a little more effort into touching the bathroom up. Cabinets are falling out and multiple terrible tears and wears. It was advertised as 2 bedrooms and 2 bath apartment but when we got there, one of the bathrooms had the out of order sign. It wasn’t communicated to us prior to arrival at all. The 8 of us had to use just 1 bathroom (which definitely needs an upgrade and the sink was very clogged) No baby crib was not set up even though that was an additional charge. Host also charged some of additional fees on our card without communicating.

via Nuitee

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