Name: The Z Hotel City
Address: 23-28 Fleet Street, London, EC4Y 1AA
Telephone: +44 20 3551 3718
Rating: 8.2

WiFi availableFree WiFiBarSnack barLaundryLaundry washed per local authority guidelines

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, 24-hour front desk, Heating

Location

London, gb

Luxurious Accommodation in Central London

Experience the epitome of comfort and convenience at The Z Hotel City in central London. Indulge in our air-conditioned rooms with handcrafted beds, 40-inch Samsung HD TV, and complimentary toiletries. Wheelchair accessible rooms are also available for all guests.

Delicious Breakfast Options

Start your day right with our granola station, freshly baked pastries, and a selection of teas, coffees, and juices. Whether you prefer a quick bite on weekdays or a leisurely buffet on weekends, we have you covered.

Prime Location and Exceptional Service

With a 24-hour front desk, easy access to iconic landmarks like St Paul's Cathedral and Blackfriars Train Station, and proximity to theatres, The Z Hotel City ensures a memorable stay. Book now for a truly unforgettable London experience.

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

8.2

Excellent

9,420 reviews

Highlights

+Clean rooms
+Good location
+Friendly staff
+Cheese and wine buffet

Could Improve

–Very small rooms
–High prices for room quality
–Inconsistent room amenities

Cleanliness8.2

Most reviews noted the cleanliness positively but mentioned some issues like small room sizes.

Service8.6

Generally well-received, with positive references to helpful staff.

Location8.7

The location was praised in most reviews as convenient and well-situated.

Room Quality7.6

Several reviews highlighted small room sizes and uncomfortable setups.

Amenities8.2

Some amenities appreciated but limited complaints about AC and room functionality.

Value for Money7.6

Feedback indicated that the price did not correlate with the room quality.

Food and Beverage8.7

Positive comments on the cheese and wine buffet and breakfast quality.

Overall Experience8.1

Mixed sentiments with some positives but significant negatives impacting the overall feel.

Olufunke

Solo Traveller · Sep 2026

Disliked:The room I was in had no view whatsoever, as the windows were frosted over, and only one could be partially opened, from which one could only see a ledge. It was close to claustrophobic when in the room.

via Nuitee

Lydia

Solo Traveller · Sep 2026

Liked:Everything

Disliked:Air con didn't work

via Nuitee

Ian

Solo Traveller · Sep 2026

Death in family not enough reason for cancellation apparently

Disliked:I cancelled, or asked to cancel with several days to spare due to a death in the family and was declined.

via Nuitee

David

Couple · Sep 2026

Really enjoyed my stay

Liked:Did not have breakfast. The bar was good specially as they are open late for resident. The bar man on duty was really nice friendly and accommodating Short walk to St Paul’s cathedral is a plus

Disliked:n/a

via Nuitee

Location

How to Find Us

23-28 Fleet Street

London · gb

+44 20 3551 3718

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note, guests are required to present the payment card used to make the booking and photo ID at check-in. The address provided at the time of reservation must match the cardholder's address. Third-party payment cards or corporate credit cards must be accompanied by an authorization form signed by the cardholder. A copy of the credit card and photo ID must also be provided. Guests under the age of 18 can be accommodated only if accompanied by a parent or a guardian. A deposit may be required at the property.

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