Name: The Marylebone Residence
Address: 97 Lisson Grove, London, NW1 6UP
Rating: 7.2

WiFi availableFree WiFiNon-smoking roomsHeatingTerraceNon-smoking throughout

Check-in / Check-out

From 03:00 PM · Until 10:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Heating, Terrace, Non-smoking throughout

Location

London, gb

Central Location

Located in the heart of London, The Marylebone Residence offers easy access to popular attractions like Lord's Cricket Ground, Madame Tussauds, and Oxford Street.

Spacious & Well-Equipped

This apartment boasts 4 bedrooms, a fully equipped kitchen, and 2 bathrooms, providing ample space for families or groups. Enjoy modern amenities including a dishwasher, washing machine, and free WiFi.

Allergy-Free & Non-Smoking

For guests with sensitivities, rest assured that this apartment is allergy-free and strictly non-smoking, ensuring a comfortable and healthy stay.

Experience the best of London at The Marylebone Residence. Book now for a memorable stay in the city.

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

7.2

Very Good

40 reviews

Highlights

+Good location
+Responsive staff

Could Improve

–Poor cleanliness
–High price for low quality

Cleanliness5.5

Significant issues with cleanliness noted, including dirty conditions and poor maintenance.

Service8.5

Service was responsive with some staff members helping despite initial difficulties.

Location9.0

Good central location suitable for access to local amenities.

Room Quality6.5

Issues noted with room condition and maintenance requiring attention.

Amenities6.5

Basic amenities provided but lacked in quality and variety.

Value for Money6.0

Pricing deemed high for the quality of the accommodations provided.

Food and Beverage8.0

Basic kitchen available; no major issues reported.

Overall Experience7.5

Mixed feelings due to significant issues and potential not being met.

Jasmine

Extended Group · Jan 2026

Liked:The property was clean and as pictured and was close enough to the centre

Disliked:There were no instructions left on how to get in and because of this we ended up stuck outside until I called the owner at early hours of the morning. I also had to chase to get my security deposit back.

via Nuitee

Karen

Extended Group · Sep 2025

Urine, Grease and Difficult Access

Liked:Good location. Although staff was not responsive to multiple messages, I am definitely grateful for their team member Owen who texted back and forth with me while I stood for half an hour in the rain outside the front door, trying various codes he provided until I could get inside. Comfortable beds. Clean sheets and towels.

Disliked:From extra registration steps to poor cleaning and neglectful maintenance, this location was an embarrassment for me as I hosted colleagues for a seminar. After booking on Booking.com, there was a required extra step to register on the venue's separate website, submit a picture of my passport, and additionally a picture of me holding my passport, as well as pay an extra £300 security deposit before I was sent access instructions. Access instructions were incomplete and incorrect. After finally getting inside, we found urine in the toilet that did not flush well, and a broiler pan with grease and meat scraps in the oven - cleaners not doing basic things. The exterior handle fell off the bathroom door, and interior handle then would not open - I was locked inside and had to knock and call for a colleague in the house to let me out - if I had been alone there, I would have been stuck until the cleaners came after the booking. Several lights that would not turn on. No tea towel in the kitchen. No rubbish bin in the downstairs bathroom. In a lodging advertised for 8, barely enough toilet paper on hand for 3 people for 2 nights. The lodging is above a violin shop, which is lovely to notice when walking in, but not as charming when hearing violin playing through floor / walls. Overall quite disappointed - this venue has so much potential, but its difficult access, inadequate cleaning and neglectful maintenance prevent me from recommending it to anyone.

via Nuitee

cassie

Family With Children · Aug 2025

Central location, good size apartment

Liked:Central location and a fair size for a family or group

Disliked:Needs a deep clean, and some maintenance such as taps that leak and drip. Mattresses are old and could be replaced.

via Nuitee

Pakron

Couple · Aug 2025

Very good

Liked:The host is kind, replying and very helpful. I have to say that this accommodation is spacious, clean, good location. It has everything, facilities, including a kitchen, cooking, dishwasher, washing machine, bathroom, two large rooms, four bedrooms, including the perfect atmosphere roof. I like the accommodation here very much and would like to recommend everyone to decide. Renting accommodation here You will be as impressed as we do.

via Nuitee

Location

How to Find Us

97 Lisson Grove

London · gb

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 10:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that guests will receive an email containing important arrival information after booking. These instructions must be followed to prevent any delays upon arrival. Kindly note that if you have a disability or experience mobility difficulties, please contact the property at least 24 hours in advance and the property will provide a complimentary meet and greet service. Please note that a prepayment for your stay is required to secure your reservation. This can be by bank transfer or credit card. A credit or debit card can be used with a passport of the same name. The passport may be held until check out. The property will contact you after you book to provide any bank transfer instructions. Please note that only the guests listed on the booking confirmation are allowed to use the apartment. Visitors are not allowed. Please note that this is a private residential property therefore no parties are allowed. Guests must observe quiet hours between 22:00 and 08:00, when loud noise or music is not permitted.This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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