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The Maddox

London, United Kingdom

The Maddox

9.6
Exceptional12 reviews

10 Maddox St, London, England, W1S 1PF

10 Maddox St, London, England, W1S 1PF

  1. Hotels
  2. /Hotels in London
  3. /The Maddox
Smoke-free propertyWheelchair accessible

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Smoke-free property, Wheelchair accessible

Location

London, United Kingdom

Walkability

Walk Score® by Redfin
100
Walk

Discover The Maddox, an urban sanctuary perfectly nestled in the vibrant heart of London, just steps away from iconic landmarks.

Stylish Comfort

Make yourself right at home in one of our five inviting guestrooms, each featuring modern kitchens equipped with refrigerators and ovens—perfect for preparing your own meals.

Entertainment and Connectivity

Unwind after a day of exploring with a 32-inch Smart television offering an array of digital programming, all while enjoying complimentary wireless internet access to keep you seamlessly connected.

Prime Location

With Regent Street and Oxford Circus a mere stroll away, immerse yourself in the essence of London. Visit renowned attractions including the London Palladium Theatre and Piccadilly Circus, all within 1 km of your doorstep.

Don't miss out on this exceptional experience—book your stay at The Maddox now!

Loading rooms and rates...

Location

How to Find Us

10 Maddox St, London, England, W1S 1PF

London, United Kingdom

44-2038686192

The Neighbourhood

What’s Nearby

Getting around
  • Oxford Circus0.1 milesMetro station
  • Bond Street0.2 milesTrain station
Markets & shops
  • Liberty London0.1 milesDepartment store
  • Fortnum & Mason0.4 milesDepartment store
Landmarks
  • London Palladium0.1 milesTheatre
  • Carnaby Street0.1 milesLandmark
  • Royal Academy of Arts0.3 milesMuseum
  • British Museum0.7 milesMuseum
Parks
  • The Green Park0.5 milesPark
  • Hanover Square0.1 milesPark

Straight-line distance from the hotel. Each place opens in Google Maps.

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

The nearest station is Oxford Circus, 0.1 miles from the hotel.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at The Maddox

LowHigh
Local grid: Medium carbon

The electricity grid in this region, not a rating of the hotel.

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.6

Exceptional

12 reviews

Highlights

  • +Great central location
  • +Some decent service aspects

Could Improve

  • –Unhygienic conditions
  • –Poor room quality
Cleanliness9.3

Reports of dead mice, mold, and unhygienic conditions.

Service10.0

Mixed service reviews, but overall decent standard.

Location10.0

Fantastic central location close to Oxford Circus.

Room Quality8.8

Multiple reports of run-down condition, broken items, and inadequate maintenance.

Amenities10.0

Lack of basic amenities and issues with working facilities.

Value for Money9.3

The high price relative to the provided quality was disappointing.

Food and Beverage10.0

Not mentioned in reviews but considered standard for general expectations.

Overall Experience9.3

Significant dissatisfaction with overall stay.

Trevor

Family · Sep 2025

2
Liked:The only positive about this rental was its central location, close to Oxford Circus. Unfortunately, everything else about our stay fell far below expectations—especially given the price point, which was comparable to reputable hotels in Soho. Upon arrival, we were immediately disappointed. We had to clean up multiple dead mice in the unit, the bathroom door handle fell off trapping me inside (used a kitchen knife to get out), and every single window handle was broken. Mold and water damage were visible throughout the space, and small ants were present across the unit. The overall condition was run-down, with stained towels, worn furniture, and bowed floors. Our stay was further disrupted by unannounced construction in the hallway, with carpet replacement work being carried out during our trip. A stranger also entered the unit to repair the shower without prior notice, which was both unsettling and unprofessional. Basic amenities were sorely lacking. For an 8-day stay, only two rolls of toilet paper were provided. The oven didn’t work, and there was no air conditioning. With the windows closed, the heat was uncomfortable; with them open, we were kept awake by drunk people every night. This trip was meant to be special, as it was my elderly father’s first visit to London. Instead, the conditions of this apartment left us both sick and deeply disappointed. The small 20% refund offered does not begin to make up for the unhygienic and unsafe state of the property.

Veronika

Family · Sep 2025

6
Liked:Lage der Wohnung war für uns genau richtig. Leider ist die Wohnung schon sehr "abgewohnt" (Tür- und Fenstergriffe fallen ab, Boden tw. brüchig etc.).

Håkon

· Aug 2025

8

Fungerte bra

Liked:Fint opphold. Grei leilighet, super beliggenhet. Kun 1 bad på 3 soverom. Må gå igjennom ett soverom for å komme til badet. Passer bedre for familie med barn enn f.eks. 3 par.

Abhradeep

· Aug 2025

2
Liked:It was so bad that I had to leave within 20 mins to a new property. The carpets were stinking, no AC, and had to climb 40 + stairs. The rooms were very dinghy. I would highly recommend against it.

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