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The Hoxton, Shepherds Bush

London · gb

The Hoxton, Shepherds Bush

9.2
Exceptional4,797 reviews
  1. Hotel Collection
  2. /Hotels in London
  3. /The Hoxton, Shepherds Bush
RestaurantNon-smoking roomsAir conditioningRoom serviceTerracePets allowed

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Non-smoking rooms, Air conditioning, Restaurant, Room service, Terrace, Pets allowed

Location

London, gb

Walkability

100
Walk

Chic 4-Star Accommodation in London

Modern Amenities: The Hoxton, Shepherds Bush offers air-conditioned rooms with a range of convenient amenities including a flat-screen TV, minibar, and free WiFi.

Delicious Dining Options: Guests can enjoy a variety of breakfast choices each morning, from continental to American and vegetarian options.

Multilingual Assistance: With staff fluent in German, English, Spanish, and French, the 24-hour front desk ensures a warm welcome and seamless service for a memorable stay.

Book your stay at The Hoxton, Shepherds Bush for a stylish and comfortable experience in the heart of London!

Loading rooms and rates...

FAQs

Common Questions

Check-in is from 02:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

The hotel does not have on-site parking. Check with the front desk for nearby options.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at The Hoxton, Shepherds Bush

LowHigh
Medium Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

65 Shepherd's Bush Green

London · gb

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Why Dyme

Travel Smarter. Make an Impact.

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Exclusive member rates on 2M+ hotels worldwide

Fund Clean Energy

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THE HOXTON, SHEPHERDS BUSH

Guest Reviews

What Guests Say

9.2

Exceptional

4,797 reviews

Highlights

  • +Great location
  • +Friendly staff
  • +Clean rooms

Could Improve

  • –Room size too small
  • –Inconsistent housekeeping
Cleanliness8.4

Housekeeping issues noted in reviews with complaints about room cleaning not being done.

Service9.9

Positive comments about helpful and friendly staff, particularly recognizing Helena for her assistance.

Location10.0

Great location near transport and shopping, highlighted as a major pro.

Room Quality7.9

Smaller rooms noted as a con, especially for families.

Amenities9.3

Basic amenities provided, but suggestions for improvements noted in reviews.

Value for Money9.4

Mixed sentiments; some overcharging complaints but location and service balance value.

Food and Beverage8.8

À la carte breakfast appreciated, but lack of buffet may not suit everyone.

Overall Experience9.9

Overall positive experiences noted, despite some significant cons.

Guide34002519756

Couples · May 2026

10

Enjoyed Our Stay

Liked:Really enjoyed my stay at The Hoxton Shepherd’s Bush. I stayed with my wife while she was on a business trip, and we stayed on the 7th floor with such a nice view. The staff were all so friendly and welcoming. Big shout out to Kevin and Malika on the night shift — they were both amazing and really helpful. We had a noisy neighbour one night, but the staff and security dealt with it quickly and professionally, which we really appreciated. Would definitely stay here again!

via tripadvisor

Anne

Couple · May 2026

10

Relaxing couple of days in London and feeling right at home in the Hoxton. Will return!

Liked:Fantastic place, great location, lovely decor, comfortable
Disliked:Nothing

via Nuitee

Danielle

Solo Traveller · May 2026

10

Nice place quiet and comfy with sweet decoration

Liked:Clean and friendly staff
Disliked:???

via Nuitee

Jenny

Couple · May 2026

5

Fine overall

Liked:Very comfortable beds, good location for where I needed to be
Disliked:I was surprised at my stay considering how glowing a lot of the other reviews are. I didn’t find staff overly helpful at all. I arrived early and the front desk pretty much rolled their eyes when I asked if there was a possibility of early checkin or bag drop. They took my bags, when I came back at 2pm and they were turning guests away from checkin as the rooms weren’t ready. I overheard them saying it was taking longer to clean the rooms with it being a Sunday and having so many more people checkout from staying Saturday. This doesn’t make sense to me, surely if the checkin time is always 2pm then they should be well versed in having the rooms ready for that time regardless of the day? I ended up accepting a lesser room because I was relying on checking in by 2pm in order to get turned around for the event I was visiting London for. When I came back I asked a staff member for some crisps from behind the front desk and what flavours they had, he responded “uhhh I don’t really know” and didn’t even bother to check the flavour of all of them. From the room service I ordered an espresso martini which was very average, and the cheeseburger which was fine, but I got a huge splinter off the wooden tray it was delivered on and spent about 25 mins of my evening trying to get it out. The shower was also set to absolutely scalding hot when I turned it on, there is no need for a shower to ever get so hot in general. I was hoping to have found a hidden gem but I can’t say i’d go back. A lot of these things would not have been noteworthy if the service had been with a smile at any point.

via Nuitee