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The Cumberland, London

London · GB

The Cumberland, London

8.6
Excellent16,904 reviews
  1. Hotel Collection
  2. /Hotels in London
  3. /The Cumberland, London
WiFi availableFree WiFiRestaurantBarLaundryLaundry washed per local authority guidelines

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, Fitness center, 24-hour front desk

Location

London, GB

Walkability

99
Walk

Luxurious Rooms and Modern Facilities

The Cumberland Hotel boasts 900 luxurious rooms with award-winning design, ensuring comfort and style for every guest. Our modern facilities cater to all your needs, providing a seamless and enjoyable stay in the heart of central London.

SOUND London Dining Experience

Immerse yourself in the vibrant music scene at SOUND London, our premier live entertainment and dining destination. Indulge in American-inspired cuisine while enjoying nightly live music performances by top talents. Treat yourself to a 2-course set menu paired with a signature cocktail for a truly unforgettable dining experience.

Prime Location and Access

Located at Marble Arch, where Oxford Street meets Park Lane, our hotel offers prime access to top shopping destinations, museums, and iconic landmarks. With a London Underground station at our doorstep, exploring the capital city has never been easier.

Book your London getaway at The Cumberland Hotel and let us create the perfect soundtrack for your stay.

Neighbourhood

What’s Nearby

Marble Arch

0.1 miles

Metro station

Bond Street

0.4 miles

Metro station

Speakers' Corner

0.1 miles

Landmark

Moco Museum

0.1 miles

Museum

The Wallace Collection

0.4 miles

Art gallery

Animals in War

0.2 miles

Monument

Madame Tussauds

0.7 miles

Museum

Hyde Park

0.1 miles

Park

Grosvenor Square

0.3 miles

Park

Liberty London

0.8 miles

Department store

The Royal Arcade

0.8 miles

Shopping centre

Loading rooms and rates...

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers fitness center for guests.

Yes, complimentary Wi-Fi is available at the hotel.

Yes, the hotel has an on-site restaurant for guests.

The nearest station is Marble Arch, 0.1 miles from the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at The Cumberland, London

LowHigh
Local grid: Medium carbon

The electricity grid in this region, not a rating of the hotel.

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

1 Great Cumberland Place

London · GB

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note that all rooms at the property are nonsmoking. Please note that all children's cots are available upon prior request only. You can make this request at the time of booking via the 'Special Request' box. The name on the credit card used for the booking should correspond to the guest staying at the property, and must be presented upon check-in. For advance purchase rates, the card you booked with must be presented on arrival, along with a photo ID. Guests and their invitees shall comply with all legal requirements and the hotel’s rules on guest conduct while on the hotel’s premises. If you are making a reservation on behalf of someone else, first and last name of the guest staying must be given at time of making the booking. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.6

Excellent

16,904 reviews

Highlights

  • +Excellent location
  • +Friendly staff

Could Improve

  • –Poor cleanliness
  • –Small room sizes
Cleanliness7.3

Multiple reviews mention poor cleanliness and dirty rooms.

Service9.8

General positive mentions of staff interactions, despite some issues.

Location10.0

Frequently praised as excellent and convenient.

Room Quality7.3

Complaints about small and uncomfortable rooms.

Amenities7.8

Some complaints about lack of facilities; basic amenities are present.

Value for Money7.8

Perceived as poor value for pricing based on various comments.

Food and Beverage9.3

No specific mentions, standard quality for this hotel tier.

Overall Experience9.3

Mixed reviews suggest an average but redeemable experience.

Emma

Solo Traveller · Sep 2026

10
Liked:The location, the executive king with vip access
Disliked:Small extra bed was not very comfy

via Nuitee

James

Couple · Sep 2026

6

Nice enough stay but problems with medieval plumbing means that we’d not stay there again.

Liked:Staff were accommodating
Disliked:The drains in our room gave us constant trouble. They were blocked on arrival, which was subsequently fixed by staff. Then an absolutely FOUL sulphurous odor emanated from them, almost like stale urine. Staff came and tipped some deodorant down the drain, but it had minimal effect.

via Nuitee

Einat

Family With Children · Sep 2026

9

We had a great time thank you

Liked:The staff was welcoming, especially Saleh the doorman, excellent breakfast, great location, very nice atmosphere

via Nuitee

Sandra

Solo Traveller · Sep 2026

10

We had a great experience

Liked:Location and standard
Disliked:No complaints

via Nuitee

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