The Cumberland, London | Member Rates

Name: The Cumberland, London
Address: The Cumberland, Great Cumberland Place, Marble Arch, London, England, W1H 7DL, London, W1H 7DL
Telephone: 44-207-5235053
Rating: 8.6

The Cumberland, London | Member Rates | Dyme

Free WiFiOffsite parking reservations requiredConference spaceSnack bar/deliConcierge serviceMeeting rooms

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Meeting rooms, Express check-out, Lot hours - 24 hours, Electric car charging station, Free WiFi, 24-hour front desk

Location

London, GB

Walkability

Walk

Step into a world of comfort and convenience at The Cumberland, London, ideally situated just moments from the vibrant Hyde Park and renowned Frameless Immersive Art Experience.

Comfortable Accommodations

Relax in one of our 900 air-conditioned rooms, featuring LCD televisions, complimentary Wi-Fi, and private bathrooms stocked with complimentary toiletries for a rejuvenating stay.

Dining Delights

Savor delectable British cuisine at our SOUND Cafe, complete with a stylish bar/lounge. Start your day with our buffet breakfast, available during weekdays and weekends for an energizing start.

Eventful Spaces

Planning a gathering? With 4306 square feet of conference space across 17 meeting rooms, our hotel is perfect for events of any size, all supported by our dedicated 24-hour concierge service.

Experience the best of London while enjoying unparalleled amenities at The Cumberland. Book your stay today!

Neighbourhood

What’s Nearby

Marble Arch

125 feet

A landmark faced in white marble, originally designed as a state entrance to Buckingham Palace but later relocated.

4.4

wagamama marble arch

801 feet

A casual restaurant serving Asian dishes in a Japanese-inspired setting with long communal benches.

3.8

Feya

525 feet

A popular brunch restaurant known for its aesthetically pleasing dishes and desserts.

4.1

The Grazing Goat Pub & Boutique Hotel Marylebone

0.2 miles

A spacious gastropub with a contemporary country house-style interior, serving traditional British cuisine.

4.4

The Portman

984 feet

A gastropub with a ground-floor pub and an upstairs dining room, offering a Modern European menu.

4.4

Creams Cafe Marble Arch

0.4 miles

A dessert restaurant offering a wide variety of sweet treats, including waffles, crepes, and sundaes.

4.6

The Malt Lounge and Bar

869 feet

A chic bar offering a selection of cocktails, wines, and spirits in a sophisticated setting.

4.4

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.6

Excellent

13,495 reviews

Highlights

+Excellent location
+Friendly staff

Could Improve

–Poor cleanliness
–Small room sizes

Cleanliness7.3

Multiple reviews mention poor cleanliness and dirty rooms.

Service9.8

General positive mentions of staff interactions, despite some issues.

Location10.0

Frequently praised as excellent and convenient.

Room Quality7.3

Complaints about small and uncomfortable rooms.

Amenities7.8

Some complaints about lack of facilities; basic amenities are present.

Value for Money7.8

Perceived as poor value for pricing based on various comments.

Food and Beverage9.3

No specific mentions, standard quality for this hotel tier.

Overall Experience9.3

Mixed reviews suggest an average but redeemable experience.

vishal

Couple · Jul 2026

Liked:Bar

Disliked:Room service as had to request to refill the bar despite repeated request on a day no refill ment was done and also room service guys stopped taking calls

via Nuitee

Rehan ahmed

Solo Traveller · Jul 2026

Good

Liked:Location and staff

Disliked:Too much bussy

via Nuitee

Amy

Couple · Jul 2026

We were very stressed out and it was 34 degrees that day and we were trying to suffer our last place of stay but as soon

Liked:The air con was amazing for those hot days as we had to move from accommodation before staying here that had none and it was like night and day, the staff were amazing really accommodating as we booked it 30 mins before we arrived as it was last minute and they were so kind to us

Disliked:Nothing it was perfect

via Nuitee

Tuomas

Solo Traveller · Jul 2026

Liked:Very good location

Disliked:The beds were small, the rooms were small, the place was unclean

via Nuitee

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers spa for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at The Cumberland, London

LowHigh

Medium Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

The Cumberland, Great Cumberland Place, Marble Arch, London, England, W1H 7DL

London · GB

44-207-5235053

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>Only registered guests are allowed in the guestrooms. </li> <li>Parking height restrictions apply. </li><li>Cashless payment methods are available for all transactions.</li><li>Contactless check-in and contactless check-out are available.</li> </ul>

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