The Cumberland, London | Member Rates

Name: The Cumberland, London
Address: 1 Great Cumberland Place, London, W1H 7DL
Rating: 8.6

The Cumberland, London | Member Rates | Dyme

WiFi availableFree WiFiRestaurantBarLaundryLaundry washed per local authority guidelines

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, Fitness center, 24-hour front desk

Location

London, gb

Walkability

Walk

Luxurious Rooms and Modern Facilities

The Cumberland Hotel boasts 900 luxurious rooms with award-winning design, ensuring comfort and style for every guest. Our modern facilities cater to all your needs, providing a seamless and enjoyable stay in the heart of central London.

SOUND London Dining Experience

Immerse yourself in the vibrant music scene at SOUND London, our premier live entertainment and dining destination. Indulge in American-inspired cuisine while enjoying nightly live music performances by top talents. Treat yourself to a 2-course set menu paired with a signature cocktail for a truly unforgettable dining experience.

Prime Location and Access

Located at Marble Arch, where Oxford Street meets Park Lane, our hotel offers prime access to top shopping destinations, museums, and iconic landmarks. With a London Underground station at our doorstep, exploring the capital city has never been easier.

Book your London getaway at The Cumberland Hotel and let us create the perfect soundtrack for your stay.

Neighbourhood

What’s Nearby

Marble Arch

125 feet

A landmark faced in white marble, originally designed as a state entrance to Buckingham Palace but later relocated.

4.4

wagamama marble arch

801 feet

A casual restaurant serving Asian dishes in a Japanese-inspired setting with long communal benches.

3.8

Feya

525 feet

A popular brunch restaurant known for its aesthetically pleasing dishes and desserts.

4.1

The Grazing Goat Pub & Boutique Hotel Marylebone

0.2 miles

A spacious gastropub with a contemporary country house-style interior, serving traditional British cuisine.

4.4

The Portman

984 feet

A gastropub with a ground-floor pub and an upstairs dining room, offering a Modern European menu.

4.4

Creams Cafe Marble Arch

0.4 miles

A dessert restaurant offering a wide variety of sweet treats, including waffles, crepes, and sundaes.

4.6

The Malt Lounge and Bar

869 feet

A chic bar offering a selection of cocktails, wines, and spirits in a sophisticated setting.

4.4

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.6

Excellent

16,719 reviews

Highlights

+Excellent location
+Friendly staff

Could Improve

–Poor cleanliness
–Small room sizes

Cleanliness7.3

Multiple reviews mention poor cleanliness and dirty rooms.

Service9.8

General positive mentions of staff interactions, despite some issues.

Location10.0

Frequently praised as excellent and convenient.

Room Quality7.3

Complaints about small and uncomfortable rooms.

Amenities7.8

Some complaints about lack of facilities; basic amenities are present.

Value for Money7.8

Perceived as poor value for pricing based on various comments.

Food and Beverage9.3

No specific mentions, standard quality for this hotel tier.

Overall Experience9.3

Mixed reviews suggest an average but redeemable experience.

Nawaf

Family With Children · Aug 2026

Liked:The coffee car in the reception

Disliked:Room were offered is different than we selected and we have booked 3 rooms for family 7 persons . Were offered 2 rooms in same floor but the distanation between parents room and my daughter room around our over 100 meter . Very long distance. The rd room were given different floor for 2 of my son's. Room decoration not like in the web site .

via Nuitee

NABILA

Solo Traveller · Aug 2026

Liked:Everything , the staff , hospitality, cleanings and the room

Disliked:Nothing ⁸

via Nuitee

mike

Couple · Aug 2026

Nice hotel good position and easy access to local attractions

Liked:Very nice hotel great staff and although very busy very helpful even got a free upgrade

via Nuitee

ibrahim

Family With Children · Aug 2026

Nice

Liked:Overall a good hotel with good services and location. This is my second stay. I remember my first stay was 30 years ago when i was a kid :)

Disliked:Nothing

via Nuitee

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers spa for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at The Cumberland, London

LowHigh

Medium Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

1 Great Cumberland Place

London · gb

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that all rooms at the property are nonsmoking. Please note that all children's cots are available upon prior request only. You can make this request at the time of booking via the 'Special Request' box. The name on the credit card used for the booking should correspond to the guest staying at the property, and must be presented upon check-in. For advance purchase rates, the card you booked with must be presented on arrival, along with a photo ID. Guests and their invitees shall comply with all legal requirements and the hotel’s rules on guest conduct while on the hotel’s premises. If you are making a reservation on behalf of someone else, first and last name of the guest staying must be given at time of making the booking. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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