Name: The Bermondsey Square Hotel
Address: Bermondsey Square, Tower Bridge Road, London, England, SE1 3UN, London, SE1 3UN
Telephone: 44-207-3782450
Rating: 8.4

Free WiFiOffsite parking discounted rates availableOffsite parking discounted rates availableWheelchair-accessible on-site restaurantConcierge serviceElevator

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Elevator, Breakfast available (surcharge), Library, Safe-deposit box at front desk, Multilingual staff, Smoke-free property

Location

London, GB

Terrace with Stunning Views

Take in breathtaking views from our terrace while enjoying the fresh air.

Concierge Services and Complimentary Wi-Fi

Make your stay hassle-free with our concierge services and stay connected with our complimentary wireless internet access.

Cozy Coffee Shop and English Breakfasts

Indulge in delicious English breakfasts at our coffee shop/cafe, available daily for a fee.

Immerse yourself in luxury at The Bermondsey Square Hotel. Book now to experience upscale accommodations and exceptional service in the heart of London.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.4

Excellent

162 reviews

Highlights

+Extremely helpful and kind staff
+Rooms reported as clean
+Good location near restaurants and bars

Could Improve

–Tired, scuffed decor and dated furnishings
–Air conditioning not working
–Reception charged a £25 holding deposit / Apple Pay not accepted
–Limited in-room amenities (no USB, only one bedside light)

Cleanliness9.2

Rooms were reported as clean, though reviewers noted scuffed walls and marked furniture.

Service10.0

Mixed reports: one review praises staff as extremely helpful and going above and beyond, while another mentions staff appearing too busy and a reception holding-charge issue; overall service is highlighted positively and is rated highly to reflect the very strong praise.

Location9.6

Close to a number of nice restaurants and bars; location is called out positively.

Room Quality6.0

Described as tired with scuffed walls, dated furnishings, only one bedside light and no USB charging socket—room quality viewed negatively.

Amenities6.5

Some amenities issues reported (air conditioning did not work, lack of USB charging in room).

Value for Money7.0

Value affected by an unexpected £25 holding charge at reception despite prepayment and limited in-room amenities.

Food and Beverage9.4

Standard quality for this hotel tier

Overall Experience9.5

Mixed overall: exceptional, attentive service and clean rooms noted, offset by tired decor, room deficiencies and an administrative holding-charge issue; overall leans positive.

alisonlD7232ES

Family · Apr 2026

Best Service In Town!:)

Liked:The staff are extremely helpful and kind. They went over and beyond with amazing customer service. Everything about this hotel is 5 stars!:)

via tripadvisor

richardmQ4946PW

Business · Apr 2026

Average

Liked:Air con didn’t work and reception took £25 cash off me as a holding charge (said Apple Pay not acceptable) when I had already pre paid for the room

via tripadvisor

emmjaybee

Couples · Feb 2026

Tired hotel with disinterested service

Liked:A sad and tired hotel both in decor and service. The walls were scuffed and marked, furnishings felt like they were from the 1990s (only one side of the bed had a bedside light and no USB charging socket) and the staff always seemed too busy doing something else to help. Honestly a professional painter could have improved our room in an hour and a half! In its favour the rooms were clean (apart from the scuffed walls and furniture) and it is close to some really nice restaurants and bars (hence the 2 stars)

via tripadvisor

N5934IAsusanp

Couples · Jan 2026

Excellent and caring staff

Liked:The hotel was lovely the room was nice weirdly shaped. The staff were caring. Would go back again . Very clean. Food was lovely. The only thing was that they never sold alcohol. Because of there region

via tripadvisor

Location

How to Find Us

Bermondsey Square, Tower Bridge Road, London, England, SE1 3UN

London · GB

44-207-3782450

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Alcohol is not served at this property.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.4

Excellent

162 reviews

Highlights

+Extremely helpful and kind staff
+Rooms reported as clean
+Good location near restaurants and bars

Could Improve

–Tired, scuffed decor and dated furnishings
–Air conditioning not working
–Reception charged a £25 holding deposit / Apple Pay not accepted
–Limited in-room amenities (no USB, only one bedside light)

Cleanliness9.2

Rooms were reported as clean, though reviewers noted scuffed walls and marked furniture.

Service10.0

Location9.6

Close to a number of nice restaurants and bars; location is called out positively.

Room Quality6.0

Described as tired with scuffed walls, dated furnishings, only one bedside light and no USB charging socket—room quality viewed negatively.

Amenities6.5

Some amenities issues reported (air conditioning did not work, lack of USB charging in room).

Value for Money7.0

Value affected by an unexpected £25 holding charge at reception despite prepayment and limited in-room amenities.

Food and Beverage9.4

Standard quality for this hotel tier

Overall Experience9.5

Mixed overall: exceptional, attentive service and clean rooms noted, offset by tired decor, room deficiencies and an administrative holding-charge issue; overall leans positive.

alisonlD7232ES

Family · Apr 2026

Best Service In Town!:)

Liked:The staff are extremely helpful and kind. They went over and beyond with amazing customer service. Everything about this hotel is 5 stars!:)

via tripadvisor

richardmQ4946PW

Business · Apr 2026

Average

Liked:Air con didn’t work and reception took £25 cash off me as a holding charge (said Apple Pay not acceptable) when I had already pre paid for the room

via tripadvisor

emmjaybee

Couples · Feb 2026

Tired hotel with disinterested service

via tripadvisor

N5934IAsusanp

Couples · Jan 2026

Excellent and caring staff

via tripadvisor

The Bermondsey Square Hotel, London | Member Rates | Dyme