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St. Ermin's Hotel, Autograph Collection

London · gb

St. Ermin's Hotel, Autograph Collection

9.4
Exceptional902 reviews
  1. Hotel Collection
  2. /Hotels in London
  3. /St. Ermin's Hotel, Autograph Collection
ParkingSelf parking (surcharge)Secured parkingRestaurantScreens / Barriers between staff and guests for safetySnack bar/deli

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Guest education on local ecosystems and culture, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Restaurant

Location

London, gb

Sophistication and Innovation:

Embrace sophistication and innovation at St Ermin's, where a tree-line courtyard leads you into a world of cutting-edge interior design and elegance.

Social Hub and Relaxation:

Experience a social haven at St Ermin's, where guests can mingle, surf the net, enjoy high-teas, or unwind with a good book. The dramatic ballroom exemplifies the hotel's commitment to creating a vibrant social atmosphere.

Luxurious Accommodations and Modern Amenities:

Indulge in crisp linens, stylish furnishings, and marble bathrooms in every room. Stay entertained with modern amenities like LED TVs and iPod docking stations, ensuring a comfortable and convenient stay.

Immerse yourself in the charm of St Ermin's and book your stay now to discover the perfect blend of luxury, social engagement, and modern comfort.

Loading rooms and rates...

Location

How to Find Us

2 Caxton Street

London · gb

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

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ST. ERMIN'S HOTEL, AUTOGRAPH COLLECTION

Guest Reviews

What Guests Say

9.4

Exceptional

902 reviews

Highlights

  • +Friendly staff
  • +Beautiful hotel
  • +Great breakfast variety

Could Improve

  • –Room temperature issues
  • –Delayed room change upon check-in
Cleanliness8.5

Some reviews mention issues such as room temperature and maintenance.

Service10.0

Staff, especially Claret and Federica, received high praise for their helpfulness and support.

Location9.5

Many guests appreciated the convenience of the hotel's central location.

Room Quality9.3

Rooms were described as spacious and well-appointed, with one upgrade experience noted.

Amenities9.5

Guests enjoyed the lounge area and the selection of breakfast options.

Value for Money9.2

Prices were considered reasonable for the quality and location.

Food and Beverage9.7

Breakfast and wedding meal quality were highlighted as exceptional.

Overall Experience9.6

Guests consistently shared positive experiences and satisfaction.

Audrey

Family With Children · May 2026

10

Beautiful, peaceful, professional

Liked:St. Ermin's continues to exceed expectations and present an excellent experience. Comfortable rooms, really good beds, cotton robes in the bathrooms, staff that can't do enough for you. This was my second visit and it did not disappoint.
Disliked:The room with 2 beds was huge, and the beds were both large queens, with a day bed tucked under one window. But they took up the entire room and there were no drawers for clothing. Just two wardrobes ... and not even a rack for the suitcase. The breakfast was wonderful as usual, but the donut we treated ourselves to was stale, so the "let's cheat and split one" opportunity was a flop. (Listen to my prissy little princess "first-world problem" LOL). Tuesday morning ... did they use leftovers from brunch? Not a deal-breaker.

via Nuitee

Melissa

Family With Children · May 2026

10
Liked:Great location. Staff was amazing. Beautiful hotel

via Nuitee

Justin

Couple · May 2026

9

Fantastic building and location

Liked:Fantastic building and location
Disliked:Staff were mixed, some excellent and very helpful and attentive - others, for example the lady who took my bill payment on reception were rude and inconsiderate

via Nuitee

Kathryn

Couple · Apr 2026

7

Great location but to much money for the room.

Liked:It was a good location. Concierges were very helpful.
Disliked:Room was over $1000. for 2 nights and we didn’t have heat in our room. They offered us another room but we had unpacked and had to repack and move. Also no plug for a hairdryer in the bathroom. Rooms were very small.

via Nuitee