Name: Sheraton Grand London Park Lane
Address: Piccadilly, London, W1J 7BX
Telephone: +44 20 7499 6321
Rating: 8.3

WiFi availableFree WiFiParkingValet parkingPrivate parkingParking garage

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

London, gb

Luxurious Accommodation

Experience the elegance of art deco design in our spacious rooms with modern amenities, designer beds, and marble bathrooms.

Culinary Delights

Indulge in all-day Italian dining at Mercante, sip expertly crafted cocktails at Smith & Whistle, and travel back in time with sumptuous English Afternoon Tea at Palm Court.

Prime Location

Located in the heart of Mayfair, overlooking Green Park, our hotel is a stone's throw away from iconic landmarks and trendy shopping districts.

Book now to immerse yourself in luxury at Sheraton Grand London Park Lane.

Accommodations

Rooms & Suites

Check-in

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Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.3

Excellent

817 reviews

Highlights

+Location
+Friendly staff
+Good breakfast
+Cleanliness

Could Improve

–Room size
–Service issues
–Communication problems
–Lack of amenities

Cleanliness8.1

Clean but some guests mentioned rooms could be better maintained.

Service8.7

Staff were friendly and attentive, but there were issues with communication.

Location8.9

Location was repeatedly praised as excellent and convenient.

Room Quality7.6

Mixed reviews regarding room size and condition; smaller rooms than expected.

Amenities8.1

Amenities were decent but some lacked expected facilities like 24/7 room service.

Value for Money8.1

Prices reflect the location, but some found services lacking for the price.

Food and Beverage8.6

Breakfast was well-received, though dining options could improve.

Overall Experience8.4

Generally a good experience, but with notable issues that could be improved.

Chris

Couple · Sep 2026

Thoroughly enjoyed our stay.

via Nuitee

Andy

Couple · Sep 2026

I will come back again for sure.

Liked:The location of this hotel is perfect. The staff were all very friendly.

via Nuitee

Maram

Extended Group · Aug 2026

Overall it is a good choice.

Liked:The location is perfect and exceptional , and the hotel is clean and well furnished.

Disliked:The price was a bit expensive

via Nuitee

Mandeep

Couple · Aug 2026

Liked:Nigh Manager georgia was great guy rest all full of attitude so that’s our last visit there and will never be in our list again that hotel thx !!

via Nuitee

Location

How to Find Us

Piccadilly

London · gb

+44 20 7499 6321

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

The credit card used at time of booking must be valid for the entire stay. Please present the credit card used to make your reservation upon check in at the hotel. Please note that in the event that you cannot produce the same credit card the hotel reserve the right to ask for an alternative method of payment. Please note that the hotel does not accept third party bookings paid by credit card – contact the hotel directly for information regarding bank transfers. Credit/Debit Card Policy: Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check-out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges. Payment Policy: Third Party Credit Card: Third party credit card forms are not accepted. Bank transfers and CHAPS payments are accepted. Direct Bill: Direct billing is only available after approval of the credit manager. The company to be invoiced must fax an invoice request to the hotel and include the specific charges to be invoiced. Dogs weighing less than 25 kilos are allowed in guest rooms at no extra charge. Guide dogs are not subject to weight limits. A pet liability waiver must be signed upon arrival. A “pet in room” sign must be displayed on a guest room’s door. Dogs cannot be left alone in a guest room, must be leashed or muzzled in public areas, and are not allowed in food and drink venues. The hotel reserves the right to charge a guest’s credit card for additional cleaning and excessive damage caused by a dog. Bedroom Views may differ and cannot be guaranteed. A deposit may be required at the property.

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