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Rafayel Hotel & Spa

London · GB

Rafayel Hotel & Spa

8
Excellent4,255 reviews
  1. Hotel Collection
  2. /Hotels in London
  3. /Rafayel Hotel & Spa
WiFi availableFree WiFiParkingPrivate parkingParking garageRestaurant

Check-in / Check-out

From 02:00 PM · Until 11:00 AM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

London, GB

Luxurious Eco-Friendly Boutique Hotel on the Riverfront

Designer Rooms with Jet Lag Recovery Lighting

Indulge in the comfort of our designer rooms featuring floor-to-ceiling windows and state-of-the-art entertainment systems. Experience our specially designed Jet Lag recovery lighting technology in select rooms, ensuring a restful stay.

Spa, Sauna, and Riverside Dining

Relax and rejuvenate in our spa facilities including a sauna and steam room, or pamper yourself with a range of spa treatments. Enjoy a culinary delight at The Banyan on the Thames Restaurant with its grill-based menu, or unwind at our stylish riverside bar offering a variety of cocktails and a light bar menu.

Book now for a luxurious and tranquil stay at Hotel Rafayel!

Loading rooms and rates...

Location

How to Find Us

34 Lombard Road

London · GB

+44 20 7801 3600

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

When traveling with pets, please note that an extra charge of £30 per night applies. Pets are only allowed on the ground floor rooms. Parking is guaranteed for all guests in a secure underground park. Please note Child Supplement Prices do not include meals. Should you wish to order meals also, please do so at the time of making your reservation or add to your confirmed reservation later. If you wish to extend Check out time there is a charge of £20 per hour after 11am. Please call hotel to check availability. Please note that no visitors are allowed in guest rooms after 9pmGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.0

Excellent

4,255 reviews

Highlights

  • +Friendly staff
  • +Beautiful location
  • +Spacious rooms

Could Improve

  • –Cleanliness issues
  • –Comfort of mattresses
  • –Value for money concerns
Cleanliness7.5

Some reviews mentioned hairs in the bathtub and general cleanliness issues.

Service9.0

Staff were consistently described as friendly and welcoming.

Location9.0

Great location with beautiful views over the Thames.

Room Quality8.0

Rooms were spacious and well-equipped, though some comfort issues with the mattress.

Amenities8.0

Facilities like the hot tub and spa were appreciated despite minor issues.

Value for Money7.0

Some guests felt it didn't meet 5-star standards given the price.

Food and Beverage7.5

Mixed feedback on the breakfast experience and beverage selection.

Overall Experience8.0

While there were issues, the overall stay was positive for most guests.

Marianne

Couple · Sep 2026

9

Clean, friendly,great location

Liked:The room was really big. Couldn’t hear any off the outside noise. Slept really well.
Disliked:Nothing

via Nuitee

Francine

Couple · Sep 2026

9

Convenient, peaceful and very helpful staff. Great restraurant. Well connected.

Liked:Clean, well situated and fantastic restaurant.
Disliked:Internet sometimes was lost.

via Nuitee

Alan

Solo Traveller · Sep 2026

10
Liked:Very clean, great breakfast, fab view of the Thames, right next to bus stop.

via Nuitee

Anthony

Solo Traveller · Sep 2026

8

Good hotel

Liked:Friendly and helpful staff.
Disliked:Erratic wifi

via Nuitee

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