London · gb

Phoenix Hotel

Name: Phoenix Hotel
Address: 1-8 Kensington Garden Square, London, W2 4BH
Rating: 8.4

8.4

Excellent7,563 reviews

Snack bar/deliConcierge serviceNon-smoking roomsFamily roomsLift / ElevatorLuggage storage

Check-in / Check-out

From 01:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Non-smoking rooms, Family rooms, Lift / Elevator, Luggage storage, Safety deposit box, Fax/photocopying

Location

London, gb

Convenient Location

Ideally situated just 500 metres from Bayswater and Queensway Underground stations, Phoenix Hotel provides easy access to Hyde Park within a 5-minute walk.

Comfortable Accommodation

The hotel offers spacious and bright rooms, each equipped with modern private bathrooms, tea/coffee facilities, and satellite TV. Free WiFi is available throughout the property, ensuring guests stay connected.

Delicious Dining Options

Start your day with a continental breakfast featuring fresh coffee and cereals in the dining room. The cosy lounge bar serves light snacks and beverages, while full English breakfast options are also available for an additional treat.

Experience the vibrant neighborhood of Bayswater with its array of shops, bars, and restaurants, and explore nearby Kensington and Knightsbridge. Book your stay at Phoenix Hotel now for a memorable London getaway.

Loading rooms and rates...

Location

How to Find Us

1-8 Kensington Garden Square

London · gb

Policies

Good to Know

Check-in & Check-out

Check-in from 01:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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London · gb

Phoenix Hotel

8.4

Excellent7,563 reviews

Snack bar/deliConcierge serviceNon-smoking roomsFamily roomsLift / ElevatorLuggage storage

Check-in / Check-out

From 01:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Non-smoking rooms, Family rooms, Lift / Elevator, Luggage storage, Safety deposit box, Fax/photocopying

Location

London, gb

Convenient Location

Ideally situated just 500 metres from Bayswater and Queensway Underground stations, Phoenix Hotel provides easy access to Hyde Park within a 5-minute walk.

Comfortable Accommodation

Delicious Dining Options

Loading rooms and rates...

Guest Reviews

What Guests Say

8.4

Excellent

7,563 reviews

Highlights

+Clean and well-maintained hotel
+Friendly and helpful staff
+Good location near transport

Could Improve

–Rooms can be too warm
–Limited breakfast variety
–Slow elevator service

Cleanliness8.3

Various reviews highlight the hotel as very clean with great staff responsible for room cleaning.

Service8.8

Staff is described as very friendly and supportive throughout multiple reviews.

Location8.6

Many reviews appreciate the hotel’s proximity to public transport and central locations.

Room Quality7.9

Issues reported with room temperatures and some complaints about space.

Amenities8.6

Overall good amenities including breakfast options, although some room facilities could improve.

Value for Money8.5

General sentiment suggests that while the hotel has good aspects, it may not meet expectations for its star rating.

Food and Beverage8.0

Mixed reviews on the quality and variety of breakfast offered.

Overall Experience8.5

Most guests had satisfying experiences, with some noted issues that affected overall satisfaction.

Aileen

Extended Group · May 2026

I would stay again as its location was excellent very near 2 tube stations. Only thing was the noise at night outside

Liked:It was quirky and clean

Disliked:Noise from the park in the morning windows not soundproof

via Nuitee

Kerry

Solo Traveller · May 2026

Liked:it was he had a lovely calm feeling.

Disliked:that when it said breakfast it did not stipulate continental

via Nuitee

Mark

Couple · May 2026

Nice break away from home.

Liked:We liked liked the location. Easy to get to tubes and shops, etc. The continental breakfast was good. The staff very polite and smart.

Disliked:The outside street was noisy. But not too bad that I couldn't sleep.

via Nuitee

Michal

Solo Traveller · May 2026

Liked:Very generous continental breakfast options. Many items to choose from, buffet-style.

Disliked:Insufficient capacity for heating water. Occasionally, the "hot" water in the shower and tap was quite cold.

via Nuitee

Location

How to Find Us

1-8 Kensington Garden Square

London · gb

Policies

Good to Know

Check-in & Check-out

Check-in from 01:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Why Dyme

Travel Smarter. Make an Impact.

Every trip you book through Dyme funds renewable energy projects around the world. Same hotels, better prices, real change.

Save up to 35%

Exclusive member rates on 2M+ hotels worldwide

Fund Clean Energy

Your booking directly finances renewable electricity

Price Guarantee

Find a lower rate anywhere and we'll match it

Stay in the loop

Travel deals, sustainability updates, and no spam. Ever.