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Park Plaza London Waterloo

London · GB

Park Plaza London Waterloo

8.6
Excellent20,000 reviews
  1. Hotel Collection
  2. /Hotels in London
  3. /Park Plaza London Waterloo
WiFi availableFree WiFiParkingAccessible parkingRestaurantSwimming pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

London, GB

Walkability

98
Walk

Luxurious Accommodations

Experience comfort and style in our rooms featuring signature beds, smart LED TVs, and Elemis amenities. Enjoy complimentary WiFi and modern facilities like walk-in showers in Superior and Studio Rooms.

Wellness and Relaxation

Unwind at our hotel with a large gym, sauna, steam room, and indoor swimming pool. Whether you prefer a workout session or a soothing swim, we have you covered for a rejuvenating stay.

Prime Location

Conveniently situated near iconic landmarks like Westminster Bridge and the London Eye, our hotel offers easy access to the city's top attractions. Explore London with ease and make the most of your visit.

Book your stay at Park Plaza London Waterloo for a memorable and convenient experience.

Neighbourhood

What’s Nearby

Lambeth North

2 min walk

A London Underground station on the Bakerloo line, providing quick access to various parts of the city.

The Anchor & Hope

7 min walk

A pioneering gastropub known for its regularly changing menu of European dishes and lively atmosphere.

4.4

The Old Vic Theatre

5 min walk

A historic and intimate theatre known for its diverse program of classic and contemporary plays.

4.3

Southbank Centre

14 min walk

A world-famous arts complex hosting a wide range of music, dance, art, and literature events.

4.3

Borough Market

26 min walk

London's oldest and most renowned food market, offering a vast array of gourmet produce, street food, and artisanal goods.

4.6

The Vaults

10 min walk

An underground arts venue beneath Waterloo station, known for immersive theatre, exhibitions, and unique events.

4.5

Loading rooms and rates...

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

The nearest station is Lambeth North, 2 min walk from the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at Park Plaza London Waterloo

LowHigh
Local grid: Medium carbon

The electricity grid in this region, not a rating of the hotel.

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

6 Hercules Road

London · GB

+44 333 400 6128

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note that the credit card holder must be present upon arrival with the credit card used for the booking and must provide valid photo ID. This property does not accept third party payments. Please note that different terms and conditions and policies, which may include pre-paid deposits, will apply to group bookings of more than 9 rooms. The groups team will contact you following your reservation. If traveling as a family, please remember to add your children to the booking so that we can prepare for your arrival. kids are only allowed in from 8.00am – 20.00pm in the swimming pool We have a limited number of car parking spaces that are available to book through Just Park. To secure a space please book here https://www.justpark.com/uk/parking/london/s/6-hercules-road-london-se1-7dp/ Please note the hotel is within the London Congestion Charge Area. It is the responsibility of the car owner to pay the congestion charge. Please inform the property in advance if you plan to bring a dog. Please note that dogs will incur an additional charge of GBP 25 per day, per dog.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.6

Excellent

20,000 reviews

Highlights

  • +Great location
  • +Comfortable hotel
  • +Friendly staff

Could Improve

  • –Inadequate cleanliness
  • –Poor service response
  • –Low food quality
Cleanliness7.3

Several reviews mentioned issues with cleanliness, including unclean carpets and unmaintained rooms.

Service8.8

Mixed reviews on service, with some positive notes but significant complaints about lack of response to inquiries.

Location10.0

Consistently noted as a positive aspect of the hotel with a great proximity to attractions.

Room Quality7.8

Issues highlighted regarding maintenance, lighting, and odors in the rooms.

Amenities9.8

Amenities such as the pool, sauna, and location were positively mentioned.

Value for Money8.3

Food and room quality do not meet expectations for the price.

Food and Beverage7.3

Reported issues with breakfast quality and limited options.

Overall Experience9.3

Despite several issues, the experience was generally positive due to the location and comfort from some reviews.

Deborah

Family With Children · Sep 2026

8

We loved the location and all the staff were helpful. I would like to mention the staff in the spa who were chatty and

Liked:Very central.
Disliked:We wanted central and a pool

via Nuitee

Anne Marie

Solo Traveller · Sep 2026

10
Liked:Service was super. Staff were super friendly and couldn't be more helpful.

via Nuitee

Halyne

Couple · Sep 2026

8

Excellent location, good value for money.

Liked:Excellent location! Very close to the subway. Staff was really great, there were lots os elevators and they were very spacious, so you never have to wait too much to go up or down. Breakfast is really good, but everyday they serve the same meal, so if you stay more than 1 or 2 days, it can get a little bit boring.
Disliked:The rooms and corridors are really dark, it was awful to do the makeup, for example.

via Nuitee

Ibrar

Family With Children · Sep 2026

1

We booked two rooms, and pre-paid, then they changed the booking to more expensive rooms!

Liked:The room was adequate
Disliked:We booked two rooms, and when we arrive, they had changed the booking to more expensive rooms and we had to pay the difference. We didn't ask for this, but they said that the rooms that we had booked and prepaid for were now unavailable. How on earth is that the case?

via Nuitee

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