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1-218-GET-DYME (1-218-438-3963)
hello@dyme.earth
#593, 1401 Lavaca Street, Austin, TX 78701.
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Park Plaza London Waterloo

London · gb

Park Plaza London Waterloo

8.6
Excellent17,687 reviews
  1. Hotel Collection
  2. /Hotels in London
  3. /Park Plaza London Waterloo
Self parking (surcharge)Covered parkingSecured parkingRestaurantSwimming poolAccess to nearby indoor pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities (surcharge), Non-smoking rooms, Air conditioning, Swimming pool, Restaurant, Room service

Location

London, gb

Luxurious Accommodations

Experience comfort and style in our rooms featuring signature beds, smart LED TVs, and Elemis amenities. Enjoy complimentary WiFi and modern facilities like walk-in showers in Superior and Studio Rooms.

Wellness and Relaxation

Unwind at our hotel with a large gym, sauna, steam room, and indoor swimming pool. Whether you prefer a workout session or a soothing swim, we have you covered for a rejuvenating stay.

Prime Location

Conveniently situated near iconic landmarks like Westminster Bridge and the London Eye, our hotel offers easy access to the city's top attractions. Explore London with ease and make the most of your visit.

Book your stay at Park Plaza London Waterloo for a memorable and convenient experience.

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Location

How to Find Us

6 Hercules Road

London · gb

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that the credit card holder must be present upon arrival with the credit card used for the booking and must provide valid photo ID. This property does not accept third party payments. Please note that different terms and conditions and policies, which may include pre-paid deposits, will apply to group bookings of more than 9 rooms. The groups team will contact you following your reservation. If traveling as a family, please remember to add your children to the booking so that we can prepare for your arrival. kids are only allowed in from 8.00am – 20.00pm in the swimming pool We have a limited number of car parking spaces that are available to book through Just Park. To secure a space please book here https://www.justpark.com/uk/parking/london/s/6-hercules-road-london-se1-7dp/ Please note the hotel is within the London Congestion Charge Area. It is the responsibility of the car owner to pay the congestion charge. Please inform the property in advance if you plan to bring a dog. Please note that dogs will incur an additional charge of GBP 25 per day, per dog.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.

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PARK PLAZA LONDON WATERLOO

Guest Reviews

What Guests Say

8.6

Excellent

17,687 reviews

Highlights

  • +Great location
  • +Comfortable hotel
  • +Friendly staff

Could Improve

  • –Inadequate cleanliness
  • –Poor service response
  • –Low food quality
Cleanliness7.3

Several reviews mentioned issues with cleanliness, including unclean carpets and unmaintained rooms.

Service8.8

Mixed reviews on service, with some positive notes but significant complaints about lack of response to inquiries.

Location10.0

Consistently noted as a positive aspect of the hotel with a great proximity to attractions.

Room Quality7.8

Issues highlighted regarding maintenance, lighting, and odors in the rooms.

Amenities9.8

Amenities such as the pool, sauna, and location were positively mentioned.

Value for Money8.3

Food and room quality do not meet expectations for the price.

Food and Beverage7.3

Reported issues with breakfast quality and limited options.

Overall Experience9.3

Despite several issues, the experience was generally positive due to the location and comfort from some reviews.

Rohith

Family With Children · Mar 2026

9

Cool place to stay with close proximity to all major must do attractions

Liked:Location close to all major attractions like London eye, Westminster abbey , Big Ben etc.. Cleanliness at hotel
Disliked:There was no baby crib even after requesting and staff was not so accommodating. They need provide same information to all the guests.

via Nuitee

Barbara

Solo Traveller · Mar 2026

9
Liked:Comfortable, clean, equipped.
Disliked:You have to wait to be seated for breakfast. When in a hurry, it is nonsense to wait 10+ minutes in the queue.

via Nuitee

Sarah

Couple · Mar 2026

6

Great location & lovely hotel

Liked:Great location. Clean & comfortable & great room size for central London.
Disliked:NB this has all been discussed with hotel management who were appreciative and attentive. Let’s start with the 45 minute queue to check in behind a huge conference group. This made me late to meet colleagues for dinner. Then let’s talk about the ‘smart’ AC/light switch boxes. My room was freezing cold & ambient lighting akin to a 1980’s school disco. Engineer did try to reset but we resorted to good old fashioned space heaters. Huge thanks to the night duty manager & front of house manager who did their absolute best.

via Nuitee

Sacha

Family With Children · Mar 2026

10
Liked:Great location, quiet and family friendly

via Nuitee