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Great Scotland Yard Hotel, part of Hyatt

London · gb

Great Scotland Yard Hotel, part of Hyatt

9
Exceptional733 reviews
  1. Hotel Collection
  2. /Hotels in London
  3. /Great Scotland Yard Hotel, part of Hyatt
RestaurantScreens / Barriers between staff and guests for safetyFitness facilities (surcharge)Non-smoking roomsAir conditioningRoom service

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities (surcharge), Non-smoking rooms, Air conditioning, Restaurant, Room service, Pets allowed

Location

London, gb

Luxurious Accommodation and Dining Experience

The Great Scotland Yard Hotel, part of Hyatt, offers a luxurious stay in the heart of London with beautifully decorated rooms and a restaurant by Michelin-starred chef Niklas Ekstedt. Indulge in a culinary journey and savor exquisite meals in a sophisticated setting.

Unique Amenities and Services

Experience the charm of this historical hotel with a hidden whisky bar, afternoon tea lounge, fitness center, and unconventional event space. Enjoy modern conveniences such as complimentary Wifi, flat-screen TV, and a rain shower in every room. The hotel also provides a concierge, contactless room key entry, and 24-hour room service for a seamless stay.

Prime Location and Nearby Attractions

Located near iconic landmarks like Trafalgar Square and The London Eye, the hotel is the perfect base for exploring London. With popular attractions like The National Gallery and Churchill War Rooms nearby, immerse yourself in the rich history and culture of the city.

Book your stay at the Great Scotland Yard Hotel, part of Hyatt, for an unforgettable experience in London.

Loading rooms and rates...

Location

How to Find Us

3-5 Great Scotland Yard

London · gb

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

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GREAT SCOTLAND YARD HOTEL, PART OF HYATT

Guest Reviews

What Guests Say

9.0

Exceptional

733 reviews

Highlights

  • +Nice room
  • +Great bathroom

Could Improve

  • –Abysmal service
  • –Poor cleanliness
  • –High cost
Cleanliness8.2

Housekeeping was terrible and there were multiple fruit flies in our room almost daily.

Service9.7

Service was abysmal across the board other than a few select team members who went above and beyond.

Location10.0

Located conveniently, though overshadowed by other issues.

Room Quality8.7

First room was ADA accessible and not suitable for young kids; overall not satisfactory.

Amenities10.0

Amenities were good, but lacked some essentials for families.

Value for Money7.6

Too expensive for the quality of service and stay experienced.

Food and Beverage9.2

Lacked kid appropriate cutlery; overall dining experience was subpar.

Overall Experience8.7

Had potential but marred by serious issues and lack of attention to family needs.

Sharon

Couple · May 2026

10

Great hotel with amazing customer service.

Liked:Customer service was amazing, great location to walk places or catch the subway, great breakfast, rooms exceeded expectation’s.
Disliked:Nothing it was perfect

via Nuitee

gunn

Couple · Apr 2026

10
Liked:Great location very welcoming and helpful staff. Room was a good size and balcony was a great addition
Disliked:The booking process with booking.com

via Nuitee

Platt

Family With Children · Apr 2026

10
Liked:Everything

via Nuitee

tracybH5838AV

Couples · Apr 2026

6

Lots of History, Excellent location, Room was disappointing.

Liked:Smells amazing and looks incredible when entering the Hotel. Staff very informative, helpful and friendly. Lots of history in this hotel. Very clean corridors and spacious. Unfortunately the rooms weren't, they were small, mo dressing table, no mirror apart from the mirror on the wardrobe where the plug socket it half way across from it so not easy to dry hair or apply make up. No bath just a shower but it was a good powerful shower with toiletries supplied. Toilet was separate from the bathroom , with a small basin. Very modern toilet with heated seat etc. Bed was comfortable, room was cold. Stains on the carpet. View from window was looking directly into the rooms opposite. Drinks and food in the mini bar were very overpriced, 4 pounds for a kit kat. Towels were hard. This is a lovely hotel, very clean and the location is superb, walking distance to Buckingham palace etc and to be fair reasonably priced for where it is. We had a king-size room but in reality it was no bigger than a normal standard double so that is why we were disappointed with our stay and because of the amenities in the room. The lady who checked us in and the front office manager Philip Lee are in my opinion a credit to the hotel, and did there best to rectify any problems we had.

via tripadvisor