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Dorsett Shepherds Bush London

London · GB

Dorsett Shepherds Bush London

8.4
Excellent7,000 reviews
  1. Hotel Collection
  2. /Hotels in London
  3. /Dorsett Shepherds Bush London
WiFi availableFree WiFiBarScreens / Barriers between staff and guests for safetyLaundryLaundry washed per local authority guidelines

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, 24-hour front desk, Heating

Location

London, GB

Walkability

100
Walk

Luxurious Spa Experience

Indulge in award-winning spa treatments at PURE Spa & Beauty on the top floor, offering a range of relaxing therapies for a pampering experience.

Modern Amenities

Enjoy fully air-conditioned rooms with a flat-screen TV, iPod dock, and free WiFi. Each room also features a minibar, work desk, and a luxurious en suite bathroom for your comfort.

Prime Location

Conveniently situated a short walk from Westfield Shopping Centre and London Underground stations, with easy access to Heathrow and Gatwick airports. Explore the vibrant neighborhood and attractions nearby during your stay at Dorsett Shepherds Bush.

Book now for an unforgettable stay at Dorsett Shepherds Bush and experience luxury and convenience at its best!

Neighbourhood

What’s Nearby

Sindercombe Social

2 min walk

A smart bar with exposed brickwork, craft beers, and pub grub, often featuring live music.

4.7

Defectors Weld

2 min walk

A comfortable, renovated pub with stripped floors and a snug bar, serving cocktails and beer.

4.2

The Bull Westfield

3 min walk

A polished restaurant serving homestyle steak and ribs, burgers, and vegan options within Westfield Shopping Centre.

4.3

Cho Sim

2 min walk

A Korean restaurant offering a variety of traditional dishes in a casual setting.

4.5

The Hawk's Nest

3 min walk

A bustling bar with cocktails, pizzas, and snacks in a plant-filled outdoor setting, often featuring live music.

4.6

Hammersmith Park

4 min walk

A green space offering recreational facilities and a peaceful escape.

4.6

Loading rooms and rates...

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers spa for guests.

The hotel does not have on-site parking. Check with the front desk for nearby options.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at Dorsett Shepherds Bush London

LowHigh
Local grid: Medium carbon

The electricity grid in this region, not a rating of the hotel.

Dorsett Shepherds Bush London has achieved EarthCheck Bronze Benchmarked status for 2025. The hotel is committed to minimizing its environmental footprint through energy efficiency, waste reduction, and sustainable practices. [Note: Practices reported but not independently verified.]

The hotel utilizes renewable energy sources and implements advanced energy-saving technologies
The hotel has comprehensive recycling programs and eliminates single-use plastics
The hotel educates team members on creating a greener world, including pollution reduction and recycling
Water pressure is lowered to reduce waste
The hotel monitors its CO2 output and lowers heating settings
The hotel uses and promotes hybrid taxis
The hotel switches to suppliers using organic and sustainable products
Guest rooms are equipped with in-shower dispensers for shampoo, conditioner, and body wash to replace single-use plastic amenity items
The hotel offers FSC-certified kraft paper packaging and bamboo toothbrushes

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

58 Shepherds Bush Green

London · GB

+44 20 3262 1026

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note that the credit or debit card used to make the booking must be presented upon arrival. The credit or debit card used at time of booking must be presented at check-in to validate the booking. When booking more than 5 rooms, different policies and additional supplements may apply. The hotel will contact you with more information once the booking has been made. There will be a temporary Pre-Authorization hold of £50.00 for any incidentals or damages. The Pre-auth will be released back into your account after your stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.4

Excellent

7,000 reviews

Highlights

  • +Nice location
  • +Pretty design
  • +Staff were amazing
  • +Great rooms with easy access

Could Improve

  • –Dirty floors
  • –Poor service
  • –Food safety issues
Cleanliness7.0

Many reviews mentioned dirty floors, smelly rooms, and inadequate cleaning.

Service8.5

Major concerns about the service quality and food issues, though some praised the staff's friendliness.

Location10.0

Numerous positive mentions of great location with easy access to transport.

Room Quality8.0

Some rooms noted as tired and in need of renovation, but amenities were acknowledged.

Amenities9.5

Rooms well-equipped with essential amenities.

Value for Money8.0

Some mention of high cost versus quality and service.

Food and Beverage7.0

Feedback indicated poor breakfast experiences and food safety concerns.

Overall Experience9.1

Mixed reviews; positives about location and staff, significant negatives in other areas.

carol

Solo Traveller · Sep 2026

5

Basic at a very high price.

Liked:room very basic for price, thought I'd paid for breakfast but that probably got lost in the confusion of booking. Like the location of the hotel , but there are others in the area which I will check 0ut in future
Disliked:every thing stripped back to basics, no small extras, shower cap etc., water you have to walk around for the hydration station, staff seemed indifferent, book in time very late, will cancel booking in future if unable to meet requests

via Nuitee

Christopher

Solo Traveller · Sep 2026

6

Done the job

Disliked:Grumpy staff

via Nuitee

Emma

Couple · Sep 2026

6
Liked:Good location, had a complimentary drink on arrival as we had to Que for a while to check in
Disliked:Room was a bit tired and not particularly clean. Air conditioning wasn’t working in whole hotel and it was an extremely hot night. No fan offered as alternative

via Nuitee

gillian

Couple · Sep 2026

6

Ok hotel not as good as it was

Liked:Good location clean
Disliked:Drain/shower smelt , room was very dark facing a wall , even after us requesting room with a window with a double bed but we were given twin beds Staff were unhelpful and didn’t seem to care

via Nuitee

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