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Dorsett Shepherds Bush London

London · gb

Dorsett Shepherds Bush London

8.4
Excellent6,622 reviews
  1. Hotel Collection
  2. /Hotels in London
  3. /Dorsett Shepherds Bush London
RestaurantScreens / Barriers between staff and guests for safetyConcierge serviceNon-smoking roomsAir conditioningPets allowed

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Non-smoking rooms, Air conditioning, Restaurant, Pets allowed, Lift / Elevator, Luggage storage

Location

London, gb

Luxurious Spa Experience

Indulge in award-winning spa treatments at PURE Spa & Beauty on the top floor, offering a range of relaxing therapies for a pampering experience.

Modern Amenities

Enjoy fully air-conditioned rooms with a flat-screen TV, iPod dock, and free WiFi. Each room also features a minibar, work desk, and a luxurious en suite bathroom for your comfort.

Prime Location

Conveniently situated a short walk from Westfield Shopping Centre and London Underground stations, with easy access to Heathrow and Gatwick airports. Explore the vibrant neighborhood and attractions nearby during your stay at Dorsett Shepherds Bush.

Book now for an unforgettable stay at Dorsett Shepherds Bush and experience luxury and convenience at its best!

Loading rooms and rates...

Location

How to Find Us

58 Shepherds Bush Green

London · gb

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that the credit or debit card used to make the booking must be presented upon arrival. The credit or debit card used at time of booking must be presented at check-in to validate the booking. When booking more than 5 rooms, different policies and additional supplements may apply. The hotel will contact you with more information once the booking has been made. There will be a temporary Pre-Authorization hold of £50.00 for any incidentals or damages. The Pre-auth will be released back into your account after your stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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DORSETT SHEPHERDS BUSH LONDON

Guest Reviews

What Guests Say

8.4

Excellent

6,622 reviews

Highlights

  • +Nice location
  • +Pretty design
  • +Staff were amazing
  • +Great rooms with easy access

Could Improve

  • –Dirty floors
  • –Poor service
  • –Food safety issues
Cleanliness7.0

Many reviews mentioned dirty floors, smelly rooms, and inadequate cleaning.

Service8.5

Major concerns about the service quality and food issues, though some praised the staff's friendliness.

Location10.0

Numerous positive mentions of great location with easy access to transport.

Room Quality8.0

Some rooms noted as tired and in need of renovation, but amenities were acknowledged.

Amenities9.5

Rooms well-equipped with essential amenities.

Value for Money8.0

Some mention of high cost versus quality and service.

Food and Beverage7.0

Feedback indicated poor breakfast experiences and food safety concerns.

Overall Experience9.1

Mixed reviews; positives about location and staff, significant negatives in other areas.

Johncel

Extended Group · May 2026

9

Happy stay! Great staff

Liked:How close it was to the event that I was attending It had a nice set up and was easy to walk to nearby shopping centres I changed room types at the hotel and the staff sorted it out very quickly
Disliked:Nothing

via Nuitee

Daniela

Couple · May 2026

10

Pleasant stay

Liked:Very close to the theatre

via Nuitee

Wilma

Couple · May 2026

8

But then everythig went well and we had a nice stay in London.

Liked:Restaurants and trasportation is close by. King size bed is indeed big 🫶🏻 Lobby is beautiful.
Disliked:I am that person into an open air and kinda easy to feel suffocated. Just a bit sad because we don't have an opening window where we can atleast open and have some fresh air. 🙁

via Nuitee

Alford

Solo Traveller · May 2026

8

Lovely central hotel with a great happy hour, staff lovely, room comfy and spacious with options to upgrade.

Liked:Fabulous central location with excellent facilities close to tube station and huge undercover shopping centre (Westfield). Room was lovely although aircon could have been better! Bar on ground floor was lovely especially good prices during happy hour (4-7pm) on all drinks 😍 would stay again knowing what to expect.
Disliked:The need for a £50 deposit per night during our stay (although this is classes as pending and fully refunded) unfortunately for us there was an issue with the repayment, however this was resolved although not for a few days!!! Water could have done with being hotter!

via Nuitee