Name: Courthouse Hotel London
Address: 19-21 Gt. Marlborough St, London, W1F 7HL
Telephone: +44 20 7297 5555
Rating: 8

WiFi availableFree WiFiRestaurantSwimming poolIndoor poolIndoor pool - seasonal

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

5-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, Swimming pool, 24-hour front desk

Location

London, gb

Luxury Accommodation in Central London

Stylish Rooms with Modern Amenities: Enjoy a stay in our luxury hotel rooms featuring entertainment systems, flat-screen TVs, and free WiFi. The Italian-designed bathrooms with picture windows add a touch of elegance.

Relaxing Spa and Wellness Facilities: Indulge in a variety of treatments at the Thai-inspired Sanook Spa, unwind in the sauna, or stay active in the well-equipped gym for a rejuvenating experience.

Dining and Entertainment Options: Experience culinary delights at Soho Wala or Silk Restaurant, unwind at the cocktail bar, and take in stunning views at the rooftop terrace, offering a perfect setting to unwind after a day of exploring.

Book your stay at The Courthouse Hotel London for a memorable and luxurious experience in the heart of London's vibrant shopping and theatre district.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.0

Excellent

2,831 reviews

Highlights

+Excellent location
+Friendly staff
+Spacious rooms

Could Improve

–Cleanliness issues
–Inconsistent service
–Subpar breakfast quality

Cleanliness7.6

Some issues with cleanliness mentioned, including flies on the breakfast table and maintenance problems.

Service8.6

Most reviews noted helpful staff, despite some concerns regarding service consistency.

Location9.1

Multiple reviews highlighted the excellent location for shopping and attractions.

Room Quality8.0

Rooms were generally described as spacious and comfortable, but some minor issues were reported.

Amenities8.1

Standard facilities available, with some minor complaints noted; overall satisfactory.

Value for Money7.5

Several guests felt the hotel was not quite a five-star standard, affecting perceived value.

Food and Beverage7.1

Breakfast issues reported, including quality and service, leading to a lower score.

Overall Experience8.1

Overall experience was mixed but generally positive, with significant praise for location.

ISOBEL

Solo Traveller · Aug 2026

Jesus Christ Superstar at London Palladium location 🌟 🌟🌟🌟🌟

Liked:All of the above... Staff were so helpful and friendly. Beds really comfy, slept well. Location excellent, we were attending Jesus Christ Superstar at The Pavillion which was literally next door to the "stage door" Definitely be back.

Disliked:None

via Nuitee

Sue

Couple · Aug 2026

Amazing for a theatre/shopping trip

Liked:Location was amazing, next to the Palladium, opposite Carnaby Street. Staff really friendly & helpful. Room was huge and had everything you needed.

Disliked:No

via Nuitee

Adel

Solo Traveller · Aug 2026

A Mixture Between Old and New with Many Flaws and Deficiencies

Liked:- Good location with no view, close to Oxford Circus train station and most touristic spots and streets. - Fast and modern two lifts. - Kind and helpful staff. - Drinking water refilled in a daily basis.

Disliked:Room: - Miserable toilet flush! doesn't flush well at all, broke down during my stay, and wasn't fixed until the end of the day after many requests, even after fixed remained poor (meanwhile another nearby room was offered temporarily) - Wash basin got clogged, It wasn't fixed even after informing the technician. - The iron suddenly stopped working, even the replaced one leaks water. - The bathroom equipped with bar soap and mini bottles amenities (classic and awkward) instead of wall refillable dispensers (modern and fast) - Many dummy light switches with odd master light switch distribution (can be controlled from one side of the bed but not the other, furthermore, the left side bed lamp can be controlled only from the right side bed switch! - Worn and damaged furniture. Breakfast Restaurant: - No skimmed milk at all. - Many buffet items are always not ready at restaurant's opening time, and need waiting for 15-30 mins. - The restaurant has a small and limited space. - Coffee should be ordered from waiters instead of having it ready from self-service coffee machine.

via Nuitee

saud

Solo Traveller · Aug 2026

Was ok

Liked:Location and spacious rooms

Disliked:Noise. Cleaning staff kept slamming the cleaning storage door which resulted in several noise disruptions and made it hard to sleep. Repeatedly asked them not to do it but to no avail.

via Nuitee

Location

How to Find Us

19-21 Gt. Marlborough St

London · gb

+44 20 7297 5555

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

It is required that the credit card used for payment is presented at the time of check-in. Should the card holder not be present at the time of check-in, please contact the hotel directly to arrange payment via secure online credit card payment portal. A security deposit of GBP 50 per room per night is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodations. Please note that the gym is available by appointment only at this time. Early departures advised after the cancelation policy cut off time will be subject to one nights penalty fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.0

Excellent

2,831 reviews

Highlights

+Excellent location
+Friendly staff
+Spacious rooms

Could Improve

–Cleanliness issues
–Inconsistent service
–Subpar breakfast quality

Cleanliness7.6

Some issues with cleanliness mentioned, including flies on the breakfast table and maintenance problems.

Service8.6

Most reviews noted helpful staff, despite some concerns regarding service consistency.

Location9.1

Multiple reviews highlighted the excellent location for shopping and attractions.

Room Quality8.0

Rooms were generally described as spacious and comfortable, but some minor issues were reported.

Amenities8.1

Standard facilities available, with some minor complaints noted; overall satisfactory.

Value for Money7.5

Several guests felt the hotel was not quite a five-star standard, affecting perceived value.

Food and Beverage7.1

Breakfast issues reported, including quality and service, leading to a lower score.

Overall Experience8.1

Overall experience was mixed but generally positive, with significant praise for location.

ISOBEL

Solo Traveller · Aug 2026

Jesus Christ Superstar at London Palladium location 🌟 🌟🌟🌟🌟

Disliked:None

via Nuitee

Sue

Couple · Aug 2026

Amazing for a theatre/shopping trip

Liked:Location was amazing, next to the Palladium, opposite Carnaby Street. Staff really friendly & helpful. Room was huge and had everything you needed.

Disliked:No

via Nuitee

Adel

Solo Traveller · Aug 2026

A Mixture Between Old and New with Many Flaws and Deficiencies

via Nuitee

saud

Solo Traveller · Aug 2026

Was ok

Liked:Location and spacious rooms

Disliked:Noise. Cleaning staff kept slamming the cleaning storage door which resulted in several noise disruptions and made it hard to sleep. Repeatedly asked them not to do it but to no avail.

via Nuitee

Courthouse Hotel London | Member Rates | Dyme