Charlotte Street Hotel, Firmdale Hotels, London | Member Rates

Name: Charlotte Street Hotel, Firmdale Hotels
Address: 15/17 Charlotte Street Hotel, London, W1T 1RJ
Rating: 9.4

Charlotte Street Hotel, Firmdale Hotels, London | Member Rates | Dyme

ParkingRestaurantConcierge serviceFitness facilities (surcharge)Non-smoking roomsAir conditioning

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Restaurant, Room service

Location

London, gb

Walkability

100

Walk

Elegant Design and Classic Elegance

Charlotte Street Hotel seamlessly blends contemporary London design with classic elegance, featuring period fireplaces and a wood-panelled library room that exude sophistication.

Luxurious Bedrooms with Artistic Touches

Indulge in the charm of early 20th Century artwork adorning the walls of the bedrooms. Each room is tastefully styled with classic prints, elegant beds, and luxurious furnishings, offering a perfect blend of comfort and artistic inspiration.

Exceptional Amenities and Convenient Location

From a private cinema room and 24-hour room service to a well-equipped gym, Charlotte Street Hotel ensures a memorable stay. Situated just minutes away from Soho's vibrant dining scene and major London attractions, including Oxford Street and the British Museum, this hotel offers both luxury and convenience.

Experience the perfect blend of elegance and modern comfort at Charlotte Street Hotel. Book your stay now for an unforgettable London getaway.

Accommodations

Rooms & Suites

Check-in

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Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.4

Exceptional

306 reviews

Highlights

+Fantastic location
+Helpful staff
+Comfortable rooms
+Beautiful decor

Could Improve

–Rude reservation staff
–Slow bar service
–Noisy restaurant

Cleanliness9.3

Generally mentioned as clean and neat, with some minor issues.

Service9.8

Staff consistently described as helpful and friendly.

Location9.8

Located ideally for easy access to city attractions.

Room Quality9.3

Rooms noted for comfort and aesthetic appeal.

Amenities9.2

Good amenities available, although some minor feedback mentioned.

Value for Money8.8

Perceived as high value, though some slight concerns expressed.

Food and Beverage9.1

Food quality generally good but some aspects could be improved.

Overall Experience9.8

Overall experience rated as excellent by most reviewers.

steve

Solo Traveller · May 2026

Friendly comfortable welcoming and fantastic location

Liked:Good room service breakfast on offer

via Nuitee

Alison

Couple · May 2026

Absolute dream of a stay in London

Liked:Impeccable experience, service, quality, and value every level!

via Nuitee

doad58

Couples · May 2026

An oasis of calm.

Liked:What a wonderful stay at this beautiful hotel. Like all the other hotels in the group the styling is exquisite. You will not find a better bed to sleep in. The location is perfect; Soho is only a 5 minute walk, Regents Park 15 minutes and Marylebone Village 10 minutes. What makes the Charlotte Street special is the staff. Every single member we encountered was professional, efficient and genuinely friendly. We shall definitely return.

via tripadvisor

jovanal381

Business · May 2026

Absolutely Loved My Stay Here

Liked:Such a charming hotel in the perfect location on a beautiful street in London. The staff were absolutely the nicest people around and made the whole stay feel so warm and welcoming. I think I’ve officially found my go-to hotel whenever I’m in London! ✨

via tripadvisor

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Charlotte Street Hotel, Firmdale Hotels

LowHigh

Medium Carbon

No specific sustainability information is publicly available for Charlotte Street Hotel, Firmdale Hotels in London. The parent company, Firmdale Hotels, has a group-wide commitment to reducing environmental impact and has achieved CEMARS certification for measuring and managing greenhouse gas emissions. [Note: Practices reported but not independently verified.]

Firmdale Hotels aims to minimize all waste by evaluating operations for efficiency and actively promoting recycling

Firmdale Hotels endeavors to source responsibly and ensure suppliers use the best environmental practices

Firmdale Hotels works to minimize 'road miles' by bulk buying and reducing deliveries

Ham Yard Hotel (part of Firmdale Hotels) has been replacing plastic items with plant-based alternatives

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

15/17 Charlotte Street Hotel

London · gb

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note, only the following room types can accommodate extra beds and cribs: Deluxe Room, Junior Suite, Loft Suite and Superior Loft Suite.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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