Name: The Castle Collection - 3 Union Court
Address: 3 Union Court, Liverpool, L2 4UQ
Rating: 8.5

The Castle Collection - 3 Union Court, Liverpool | Member Rates | Dyme

Guest Reviews

What Guests Say

8.5

Excellent

333 reviews

Highlights

+Clean rooms
+Great location
+Helpful staff
+Good amenities

Could Improve

–Noise from outside
–Uncomfortable bedding
–Common area cleanliness

Cleanliness7.6

Several reviews mentioned issues with cleanliness in common areas, but most rooms were described as clean.

Service9.1

Staff were frequently noted as helpful and quick to respond to queries.

Location9.2

Multiple reviews praised the central location, but some noted noise due to proximity to bars.

Room Quality7.6

Some guests found beds uncomfortable and rooms to have a musty smell.

Amenities8.6

The apartments offered good amenities and were well-equipped for guest needs.

Value for Money8.6

Most guests felt the prices were reasonable for the space and location.

Food and Beverage8.6

No detailed feedback provided, assumed standard for this hotel tier.

Overall Experience8.6

Most guests had a positive stay overall despite some issues.

toogood

Solo Traveller · Sep 2026

Liked:Noisy on a morning with it been near a alli

Disliked:The noise on a morning

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Val

Couple · Sep 2026

Good value, central spot where you can mix eating out and self catering

Liked:Spacious apartment in a very central location, fully equipped kitchen including washing machine (no coffee machine but if you're into it loads of great coffeeshops nearby). Opening windows in lounge and bedroom much appreciated.

Disliked:No real attempt at making it feel homely - a few pictures would go a long way. Slow leak in the boiler cupboard (reported so hopefully getting fixed) which has led to a mouldy damp patch in there - you don't notice unless you open the door. The lane has the bins for The Ivy so you do get a regular glass tipping clatter into the recycling in the evening - not a problem for us though. Duvet and linen middling quality.

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Marta

Couple · Sep 2026

comfortable enough but no fresh air inside

Liked:the location was very convenient, although a bit loud at times (the glass bin as already mentioned by some of the reviews). it didn't feel unsafe though and it was easy to find. the property was clean, it had everything we needed for one night and it was quite big as well. the bed was quite comfortable.

Disliked:the smell in the flat was weird and the windows didn't open, so the air inside felt very much not fresh. when we arrived, the bathroom smelled terrible but we ran the taps and it was fine afterwards so i think it was just the drains. there were some flies as well which was unpleasant. a bit pricey when considering all the above.

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Gyongyi

Solo Traveller · Sep 2026

Spacious and clean flat, but very noisy.

Liked:Central location, spacious and clean flat, flexible check-in time.

Disliked:Very noisy - not just because of its central location (that is mentioned in the description) but there're garbage disposal containers right under the (bedroom) windows (the apartment is on a back alley of a large building). It's quite disturbing waking up several times a night to shattering glass and/or the noise of slamming container lids - which went on 24/7. The air ventilation output of the opposite building was also quite noisy - fortunately it was down for the night. Also, it would've been nice to get some fresh air (I stayed 4 nights in the flat) but the windows were sealed (and quite dirty).

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Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that the property will send check-in codes via email on the day of check-in. Kindly note the accommodations is accessible via a spiral staircase only. Therefore it may not be suitable for guests with mobility impairment. Most apartments are fitted with a sani-flow macerator pump in the shower rooms and kitchens, you will experience a noise when the toilet is flushed and water is running. A damage deposit of GBP 150 is required. The property charges this as a pre-authorization 3 days before arrival. This will be collected by credit or debit card. You will be reimbursed within 7 days of check-out. Your deposit will be released in full, subject to an inspection of the property. All apartments will have 2 keys in the corresponding lock box. If both keys are not returned on check out, the full £150 security deposit will be charged to cover the costs of a replacement lock and keys. Should the key(s) be returned following this charge, a £100 refund will be issued. The £50 will be kept as a cost of labor. Office hours are 09:00 – 17:00 hours Monday through to Sunday for urgent inquiries or assistance please call the property direct. If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box.This property does not accommodate bachelor(ette) or similar parties. This property is located in a busy area so guests might experience some noise. This property is located in a residential area, and guests are asked to refrain from excessive noise. If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box. A deposit may be required at the property.

Guest Reviews

What Guests Say

8.5

Excellent

333 reviews

Highlights

+Clean rooms
+Great location
+Helpful staff
+Good amenities

Could Improve

–Noise from outside
–Uncomfortable bedding
–Common area cleanliness

Cleanliness7.6

Several reviews mentioned issues with cleanliness in common areas, but most rooms were described as clean.

Service9.1

Staff were frequently noted as helpful and quick to respond to queries.

Location9.2

Multiple reviews praised the central location, but some noted noise due to proximity to bars.

Room Quality7.6

Some guests found beds uncomfortable and rooms to have a musty smell.

Amenities8.6

The apartments offered good amenities and were well-equipped for guest needs.

Value for Money8.6

Most guests felt the prices were reasonable for the space and location.

Food and Beverage8.6

No detailed feedback provided, assumed standard for this hotel tier.

Overall Experience8.6

Most guests had a positive stay overall despite some issues.

toogood

Solo Traveller · Sep 2026

Liked:Noisy on a morning with it been near a alli

Disliked:The noise on a morning

via Nuitee

Val

Couple · Sep 2026

Good value, central spot where you can mix eating out and self catering

via Nuitee

Marta

Couple · Sep 2026

comfortable enough but no fresh air inside

via Nuitee

Gyongyi

Solo Traveller · Sep 2026

Spacious and clean flat, but very noisy.

Liked:Central location, spacious and clean flat, flexible check-in time.

via Nuitee

The Castle Collection - 3 Union Court

Rooms & Suites

What Guests Say

How to Find Us

Good to Know

Check-in & Check-out

Cancellation

Payment

Important Information

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Rooms & Suites

What Guests Say

Nearby Hotels

INNSiDE by Meliá Liverpool

Titanic Hotel Liverpool

Novotel Liverpool Paddington Village

Novotel Liverpool Centre

Staybridge Suites Liverpool by IHG

Hotel Indigo Liverpool by IHG