ARTE HOTEL Lima

Multiple reviews explicitly praise cleanliness and order ("clean", "Limpio", "Limpieza y orden"); isolated wear (e.g., elevator mirrors) noted but overall very positive.

Staff are frequently described as pleasant and helpful, though several guests report slow WhatsApp responses and a few instances of rude/unattentive reception; score modestly elevated to reflect generally friendly staff while acknowledging service issues.

Location is repeatedly highlighted as excellent/strategic (San Isidro, near parks and service locations); near-unanimous positive mentions justify a strong score.

Rooms described as comfortable, basic but adequate, and often spacious with good bathrooms; some minor complaints (no minibar/frigobar, curtains letting light) but overall room comfort is consistently praised.

Several guests note missing amenities: no included breakfast (restaurant not part of hotel), lack of minibar/frigobar, and requests for irons/plancha — amenities are a clear weakness.

Many guests find the hotel satisfactory for short business stays and recommend it, but at least one guest felt poorly treated over a small charge and another notes 'basic' offering; score reflects generally fair value with some concerns.

The ground-floor restaurant (Rutina) is praised as very good and convenient for work, but breakfast not being included and some cafeteria service complaints lower the overall F&B rating slightly.

Many guests state they would stay again and describe an excellent overall stay (comfortable, clean, well-located). Score is elevated to reflect frequent positive overall impressions while balancing noted service/amenity issues.