SOUMA Hotel, Vignette Collection by IHG

The hotel is noted for its cleanliness, but issues with the reception area detract from the overall impression.

Staff are consistently described as helpful and friendly, providing a high level of service.

The hotel's location is praised for safety and accessible walking to various attractions.

Rooms are clean and modern, but some felt the price did not reflect the quality adequately.

Amenities such as the rooftop bar are appreciated, although there are complaints about the lack of some offerings.

General agreement that the hotel is overpriced for what is offered, particularly regarding food and beverage options.

Food quality is good, but there are reports of limited options and higher costs than expected.

Overall, guests enjoyed their stay with high points for service and amenities despite some drawbacks.