Le St-Martin Hotel & Suites

Multiple reports of cleanliness problems: stained sofa-bed (blood), dirty carpets turning guests' feet black, missing shower seal, and a musty/closed-in odor in some rooms. Overall below the property's otherwise good upkeep.

Generally warm and accommodating staff; several mentions of friendly, helpful reception and staff who took requests into account. Isolated reports of a brusque/short check-in experience and a push for tips at breakfast.

Consistently praised: convenient for Montreal, near metro and shopping, close to airport and larger centres; location considered a strong point.

Rooms described as spacious, comfortable beds and good bathrooms, but some issues: overly soft mattresses for some guests, occasional odors, and the one-off stain incidents reduce the score slightly.

Positive mentions of a heated outdoor pool, terrace, free/ample parking and a good breakfast area; negatives include a very small gym and the absence of a luggage room for early arrivals.

Several guests note very good value and an excellent price-quality ratio, though some feel breakfast pricing and extra charges (e.g., paid early room access) make certain aspects less good value.

Breakfast repeatedly described as exceptional, plentiful and high quality. Some comments request more variety (more fresh fruits, less repetitive buffet) and note crowded breakfast rooms.

Majority of reviews report a very pleasant stay: comfortable rooms, good service, excellent breakfast and great location; isolated negatives (cleanliness incidents, noise or small gym) do not dominate guests' overall impression.