Health or beauty spa nearby, Offsite parking discounted rates available, Guest education on local ecosystems and culture, Electric bicycle charging station, Fitness facilities (surcharge), Parking
Location
Las Vegas, us
Luxurious Spa Experience
Indulge in a world-class spa experience at Aquae Sulis Spa with 36 treatment rooms, a full-service salon, and a gym. Each room features a 2-person spa bath for ultimate relaxation.
Outdoor Oasis
Enjoy the 11,000-square-foot outdoor pool with a tranquil waterfall, perfect for a refreshing dip under the Las Vegas sun. Stay active with the gym and volleyball courts available on-site.
Culinary Delights
Satisfy your taste buds at the 8 fine dining and casual restaurants offering American, Italian, Japanese, and Mediterranean cuisines. A culinary journey awaits at JW Marriott Las Vegas Resort and Spa.
Experience luxury and relaxation at its finest - book your stay at JW Marriott Las Vegas Resort and Spa today!
Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.
Cancellation
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24ā48 hours before arrival. Non-refundable rates cannot be canceled or modified.
Payment
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
Important Information
Please note:
- There is a daily resort fee at the property. Please contact for details.
- Room rates that include breakfast provide a buffet breakfast at the Hawthorn Grill for up to 2 adults and 2 children under the age of 12 staying in the same room.
The daily resort fee is taxable and includes the following:
-High speed internet and wireless internet in guest rooms
-Complimentary access to fitness center in Spa Aquae
-Complimentary shuttle service to Fashion Show Mall on the strip
-Offer booklet with spa specials and food and beverage offers
-A credit for free slot play at Rampart Casino with Players Club sign up. Contact the property for more detailsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
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JW MARRIOTT LAS VEGAS RESORT & SPA
Guest Reviews
What Guests Say
8.3
Excellent
381 reviews
Highlights
+Cozy and clean
+Great location
+Beautiful amenities
+Excellent service
Could Improve
āRoom cleanliness issues
āInadequate service communication
āBreakfast quality
Cleanliness7.8
Cleanliness issues mentioned regarding hair on the floor in the room.
Service8.3
Mixed feelings about service; some positive mentions but dissatisfaction with staff communication.
Location9.3
Great location was highlighted in multiple reviews.
Room Quality7.3
Negative experiences noted with receiving wrong room type.
Amenities9.3
Beautiful resort with great amenities like pools and landscaping.
Value for Money7.8
Concern over not receiving the booked room type negatively affects perceived value.
Food and Beverage7.8
Breakfast could be better; feedback on food quality lacking.
Overall Experience8.8
The hotel has beautiful grounds and offers an enjoyable stay despite some issues.
C2236FNelainem
Family Ā· Apr 2026
2
Unclean resort please stay elsewhere
Liked:My recent stay at JW Marriott Las Vegas Resort & Spa fell significantly below the standards I expected from a property of this caliber.
From the moment I checked in, I was genuinely excited and had high expectations. However, those expectations quickly deteriorated. Upon arrival to the room, we encountered visibly dirty towels, which immediately raised concerns about cleanliness and quality control.
Unfortunately, the experience continued to decline. During a visit to Hawthorn Grill, I became ill after being served undercooked food. Back in the room, the Keurig machine was visibly unclean, and when I called to request hot water, I was informed there would be a $10 charge. While the cost itself was not the issue, the lack of basic hospitality and discretion in that moment (given the fact I was requesting it due to a sickness caused by a restaurant on property was concerning and indicative of broader service gaps.
Additionally, on Saturday morning, I requested a clean Keurig along with sugar and cream so I could make coffee in the room. After waiting over two hours with no follow-up, I called again, only to have the next representative express surprise and note that the request had been marked as completed. A second request was submitted, but after an additional 20 minute delay with no resolution, I ultimately had to leave my room and go downstairs to Earl Cafe just to get a basic cup of coffee. This level of breakdown in service both in execution and internal communication is extremely concerning.
Housekeeping was equally disappointing. When staff arrived while we were unavailable, we asked if they could return in a couple of hours. They agreed but never came back, leaving us without fresh towels or clean linens for the remainder of the day. This reflects a clear breakdown in communication and follow-through.
Overall, there appears to be a disconnect between management expectations and on the ground execution. Cleanliness and service are fundamental to any hotel stay, and unfortunately, neither met even baseline standards during this visit.
I do want to acknowledge a few positives: the spa experience was excellent, and the staff at Earl Cafe were warm, welcoming, and professional. Those moments, however, were overshadowed by the broader issues.
This experience was extremely disappointing and not reflective of the brand reputation. I hope this feedback is taken seriously and reviewed at a leadership level, as there are clear opportunities for immediate improvement.
via tripadvisor
W775GQjessicas
Friends Getaway Ā· Mar 2026
10
Highly recommend. Absolutely excellent in every way.
Liked:The most incredible resort experience from start to finish.
JW Marriott Las Vegas Resort & Spa completely exceeded our expectations. The property itself is absolutely beautiful, peaceful, and so well maintained, but what truly made our stay unforgettable was the staff.
Every single person we encountered was genuinely kind, welcoming, and helpful. Not just politeā¦ but warm. You can tell they actually care. From check-in to dining to simply walking through the lobby, everyone greeted us with a smile and made us feel valued.
The valet team especially deserves recognition. They were prompt, professional, and so friendly every time we arrived or left. They made everything effortless and always greeted us with such positive energy. It really set the tone for the entire experience.
Itās rare to stay somewhere that feels both luxurious and personal at the same time, but this resort truly delivers both. We left feeling relaxed, taken care of, and already talking about when we can come back.
via tripadvisor
224chrissyz
Family Ā· Feb 2026
2
Platinum Loyalty Should Mean Something: A Deeply Disappointing Return Stay
A Stunning Transformation ā JW Marriott Summerlin Has Been Completely Revitalized
Liked:Iāve stayed at the JW Marriott Las Vegas Summerlin many times over the years, and this most recent visit truly stopped me in my tracksāin the best way possible.
The hotel has undergone a full revitalization, and it shows everywhere. What was once darker, brown-toned, and feeling dated has been transformed into a bright, modern, and beautifully refreshed space. The new lighting alone makes a massive differenceāitās warm, elegant, and instantly elevates the entire experience. From the lobby to the guest rooms to the restaurants, everything feels intentional, polished, and current.
The guest room was outstandingāclean lines, fresh design, and a calming, upscale feel that finally matches what you expect from a JW Marriott. It felt luxurious yet comfortable, and clearly designed with todayās traveler in mind.
Service was another highlight. Benjamin at the front desk during the evening shift and Leisa in the morning were both excellentāprofessional, welcoming, and genuinely attentive. Their service set the tone for the stay and reinforced that this renovation isnāt just cosmetic; the hospitality matches the refreshed environment.
Iāve read other reviews noting how the hotel used to feel outdated, and I couldnāt agree moreābut that chapter is officially closed. This transformation is impressive, overdue, and incredibly well executed. Itās refreshing to see JW Marriott invest fully in bringing this property back to life.
I will absolutely be coming back, and Iād confidently recommend this hotel to anyone who may have stayed here years ago and written it off. Give it another lookāyouāll be glad you did.
Well done, JW Marriott Summerlin. This is how a revitalization should be done.
