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Xeliter Balcones del Atlantico - Las Terrenas

Las Terrenas · DO

Xeliter Balcones del Atlantico - Las Terrenas

8.6
Excellent156 reviews
  1. Hotel Collection
  2. /Hotels in Las Terrenas
  3. /Xeliter Balcones del Atlantico - Las Terrenas
WiFi availableFree WiFiParkingFree ParkingAccessible parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Las Terrenas, DO

Luxurious Apartments with Modern Amenities

Xeliter Balcones del Atlantico offers elegantly decorated apartments with modern wooden furniture. Enjoy a flat-screen cable TV, DVD player, and a private bathroom with a shower in each unit.

Gourmet Dining Experience at Porto Restaurant

Indulge in gourmet cuisine for breakfast, lunch, and dinner at Porto, the beachfront restaurant on-site. Savor delicious meals while enjoying stunning views of the ocean.

Exciting Activities and Ecotourism Adventures

From sailing to scuba diving, snorkeling, and windsurfing, the hotel staff can help arrange a variety of activities for guests. Explore the Samaná Peninsula known for its ecotourism activities and discover the beauty of Los Haitises National Park.

Experience luxury and adventure at Xeliter Balcones del Atlantico. Book your stay now for an unforgettable getaway!

Loading rooms and rates...

Location

How to Find Us

Carretera el Limon

Las Terrenas · DO

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.6

Excellent

156 reviews

Highlights

  • +Excellent location and direct beach access
  • +Spacious, well-equipped apartments
  • +Friendly, professional staff (mostly)
  • +Beautiful grounds, pool and beach chiringuito
  • +Comfortable and family-friendly

Could Improve

  • –Frequent power cuts affecting water supply
  • –Cleaning and bathroom maintenance issues
  • –Broken or outdated appliances (microwave, dishwasher)
  • –Plumbing leaks and sink/water problems in some rooms
  • –Occasional unprofessional behavior at reception
Cleanliness6.5

Several guests reported apartments felt dirty or not properly cleaned; bathrooms require better maintenance and deeper cleaning.

Service9.7

Mostly praised as professional, friendly and responsive, though isolated incidents (unfriendly check-in clerk, poor handling of a forgotten item) were reported.

Location9.5

Very positive: direct access to the beach, excellent beach/chiringuito and a convenient, attractive setting — commonly cited as a highlight.

Room Quality7.5

Mixed: apartments are spacious and well laid-out but some units show wear (rust/odors), broken appliances (microwave, dishwasher) and plumbing/AC issues.

Amenities9.8

Strong on amenities like the pool, beach access and beach bar; some equipment issues and power/water interruptions were noted but overall facilities are liked.

Value for Money8.6

Standard quality for this hotel tier.

Food and Beverage7.5

Breakfast inclusion was criticized by one guest and F&B offerings appear to have room for improvement.

Overall Experience9.7

Generally excellent and family-friendly stays with memorable positives (location, spacious units); occasional infrastructure issues (power outages, maintenance) tempered some experiences.

marcial

Family With Children · Aug 2026

9

Dream location and dream vacation

via Nuitee

Larkin

Family With Children · Aug 2026

6

The location itself is beautiful and pristine but the amenities could use some upgrading.

Liked:The location was great, except there aren’t a lot of walkable options to get food/needs (that’s not the resort’s fault, but you definitely need a vehicle if you don’t arrive equipped with everything you may need). The room was amazing. As soon as we walked in we wished we had booked a longer stay. The size and the style and the cleanliness of our room was really incredible. The jacuzzi and outdoor space was an unexpected but very appreciated bonus. The proximity to the beach and the beach itself was wonderful-very pristine and peaceful beach. The staff at reception (who was pretty much the only staff we interacted with) was very friendly and welcoming and accommodating. I had a few conversations via WhatsApp with staff and they were helpful and responsive in a timely manner.
Disliked:During our stay there was no power for about 6 hrs on the day we were checking out. It was obviously inconvenient because we couldn’t shower or flush toilets and had no electricity before leaving. We were in a verge large group occupying several rooms and many people were not able to turn their stoves on, which left them scrambling for matches. Several appliances in several rooms were not working. In our room it was the dishwasher, in my parents’ room it was the coffeemaker, in my cousin’s room it was the outdoor grill, etc etc. This wasn’t a big deal for us because we were only staying 3 days, but I feel like people go there to stay for more time and then these issues might have had more of a negative effect. We ordered breakfast one morning and I was very specific that we had an excursion and it had to be there by a certain time or we wouldn’t be able to have it and it hadn’t shown up by the time we left. When I messaged to tell them to cancel it they said it was too late and it would be delivered to someone else in our group. We did end up getting charged for it but the front desk got rid of the charge once I explained what happened. Others in our group had also ordered breakfast and across the board about 80% said it was delivered way later than the specified time.

via Nuitee

Edward

Solo Traveller · Jul 2026

5

Great staff not so great accommodations

Liked:The staff was very professional and friendly. They were very responsive. The apartments were nice, liked the lay out.
Disliked:The apartment felt dirty. They didn't do a good job of cleaning it before we got in. Everything in the apartment felt outdated and very used. The microwave wasn't working and we couldn't shut off the A/C. Our bedroom got very cold at night.

via Nuitee

Antonio

Family With Children · Jul 2026

9

Had a great time will go again

Liked:It was clean very comfortable and convenient quite just how I like it I definitely recommend
Disliked:Well the only thing one of the ac in the room wasn’t working properly

via Nuitee

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