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The Westin Ka'anapali Ocean Resort Villas

Lahaina · US

The Westin Ka'anapali Ocean Resort Villas

8.1
Excellent188 reviews
  1. Hotel Collection
  2. /Hotels in Lahaina
  3. /The Westin Ka'anapali Ocean Resort Villas
WiFi availableFree WiFiParkingValet parkingPrivate parkingRestaurant

Check-in / Check-out

From 04:00 PM · Until 10:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Lahaina, US

Luxurious Villas with Ocean Views

The Westin Ka’anapali Ocean Resort Villas offer spacious accommodations with modern amenities, including whirlpool bathtubs and kitchenettes. Enjoy stunning views of the ocean or island from the comfort of your villa.

Abundant Recreational Activities

With 6 outdoor pools, 24-hour gyms, a tennis/basketball court, and access to snorkeling and surf lessons, guests have plenty of options for recreation and relaxation. Unwind at Spa Helani or take advantage of the hotel's concierge service for personalized activities.

Diverse Dining Options and Markets

Indulge in a variety of cuisines at the resort's 3 restaurants and 2 bars, from Italian to American favorites. For convenience, poolside dining is available at Auntie's Kitchen, and guests can grab snacks and souvenirs at the on-site markets.

Experience the ultimate blend of luxury and leisure at Westin Ka’anapali Ocean Resort Villas. Book your stay now for an unforgettable Hawaiian getaway.

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Location

How to Find Us

6 Kai Ala Drive

Lahaina · US

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 10:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.1

Excellent

188 reviews

Highlights

  • +Beachfront location with easy access to Ka’anapali Beach
  • +Spacious, clean and comfortable villas with kitchen and washer/dryer
  • +Friendly staff and helpful service in many cases
  • +Good amenities: pools, Jacuzzi, fitness center, restaurants and beach access
  • +Positive food/drink experiences (noted bartender and decent meals)

Could Improve

  • –Inconsistent housekeeping; at least one room arrived unprepared with tools and dirty dishes
  • –Misleading or poor 'ocean view' rooms that face the parking lot
  • –Some villas and common areas described as worn or dingy
  • –High additional costs (parking, on-site dining) reduce value for money
  • –Occasional poor management communication and inadequate compensation for issues
Cleanliness7.6

Mostly reported as clean and comfortable (spacious villas, kitchen/washer), but at least one stay described the room arriving filthy with tools and dishes and slow remediation — mixed cleanliness impressions.

Service8.5

Service is often described as friendly and helpful (staff, good bartender), though management response to serious issues (housekeeping lapses, room problems) was criticized for poor communication and insufficient compensation.

Location8.5

Beachfront setting and easy access to Ka’anapali Beach are praised, but several guests reported misleading or poor 'ocean view' rooms that face a parking lot, reducing perceived location value for some.

Room Quality7.8

Villas described as spacious, modern and comfortable with useful amenities (kitchen, washer/dryer), though some reports call units and common areas worn or dingy and some rooms lack proper balconies or true ocean views.

Amenities8.5

Pools, beach access, restaurants, fitness center and other amenities are noted as plentiful and enjoyable (clean pools/Jacuzzi, activities), supporting a strong amenity offering.

Value for Money7.2

Perceived as expensive; extra costs for parking and on-site dining reduce value. Larger villas provide family value, but housekeeping and view issues undermine overall worth for some guests.

Food and Beverage8.4

Mixed but generally positive: specific praise for a skilled bartender and decent food (burger), while on-site dining can be costly; no widespread complaints about food quality.

Overall Experience8.3

Overall impressions are mixed — many guests enjoyed the relaxed, family-friendly beachfront resort and spacious villas, but serious service/cleanliness lapses and misleading views left others disappointed.

668pegahd

Family · Aug 2026

2

Disappointed

Liked:Very disappointed at being an owner here. Over the past 25 years since I first purchased my 2 bedroom ocean view villa, getting a reservation at the view I expect has become unattainable. I call exactly 1 year in advance to the minute and end up in a room that has a sliver of an ocean view. The situation has become impossible since the Westin timeshares were acquired by Marriott. I highly recommend you do not purchase a timeshare here. I will be looking into getting rid of mine.

via tripadvisor

gajooge

Family · Jul 2026

8

Spacious villas in a beautiful beachfront setting

Liked:The beachfront location is beautiful, with easy access to Ka’anapali Beach and a quieter atmosphere than the busiest parts of the area. The resort feels relaxed and family-friendly, although the pools and common areas can get crowded during the day. Our villa was spacious, clean and comfortable. Having a kitchen and washer and dryer was especially useful for a longer stay. The room was generally quiet at night, though this may depend on its location within the resort. Service was friendly and helpful, and the pools, beach access, restaurants, fitness center and other amenities gave us plenty to do. It is an expensive property, and parking and on-site dining add to the cost, but the extra space and in-room facilities provide reasonable value for families.

via tripadvisor

S8741MVamyr

Family · Jul 2026

2

Lack of quality and care

Liked:As Chairman’s Level owners, we expected a much higher standard from The Westin Ka’anapali Ocean Resort Villas, but this stay was incredibly disappointing. When we arrived, our villa contained power tools, dirty dishes, and had clearly not been properly prepared for guests. What was even more frustrating was that it took three separate face-to-face visits with both the front desk and management before the room was finally cleaned. Communication throughout the process was poor, and we never felt that anyone took real ownership of the issue. The only compensation offered was a $50 resort credit, which did not reflect the inconvenience or the time we spent trying to resolve a problem that should never have existed. Beyond our room, both the villas and many of the common areas felt worn, dingy, and lacking the level of care we have come to expect from the Westin brand. The most disappointing aspect of our stay wasn’t simply the condition of the property—it was the apparent lack of urgency and concern from management. We have always associated Westin with quality, service, and attention to detail. Unfortunately, this experience fell well below those expectations. We hope management takes these concerns seriously because loyal owners and guests deserve much better.

via tripadvisor

556cat

Couples · Jul 2026

2

1 star Parking lot view, not the ocean!

Liked:Be forewarned! An 'Ocean view' at this resort is a 1st floor view of a parking lot! We took our concern to the front desk (Katie) and the clerk contacted a 'rooms control'person who said they recognized the problem before we arrived but there was nothing they could do about it! This is most unfortunate as it's a decent room but falls far short of what we thought we reserved and paid for. C.Tischler 7/13/26 to 7/19/26...yes, we're stuck here for another 5 days...I have a concrete jungle at home... Didn't need to come this far to see pkng lot!

via tripadvisor

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