The Ritz-Carlton Maui, Kapalua, Lahaina | Member Rates

Name: The Ritz-Carlton Maui, Kapalua
Address: 1 Ritz Carlton Drive, Lahaina, HI 96761
Rating: 9.1

The Ritz-Carlton Maui, Kapalua, Lahaina | Member Rates | Dyme

WiFi availableFree WiFiParkingValet parkingPrivate parkingAccessible parking

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Lahaina, us

Walkability

Walk

Bike

Stunning 5-Star Oasis

Luxurious Accommodations

Indulge in modern guest rooms at The Ritz-Carlton, Kapalua, featuring high-speed internet, flat-screen TVs, and elegant island-inspired décor. Some rooms even come with a kitchen for added convenience and comfort.

Serenity at The Spa

Unwind at The Ritz-Carlton Spa, Kapalua, offering a range of rejuvenating treatments inspired by Hawaiian traditions. Keep fit at the fitness center or relax by the outdoor pool after a day of pampering.

Culinary Delights

Savor upscale Hawaiian cuisine at The Banyan Tree or sip on crafted cocktails at the Alaloa Lounge. For a quick bite, Kai Cafe serves fresh organic fare. With a shuttle to nearby attractions, your stay at The Ritz-Carlton promises both luxury and convenience.

Book now to experience the epitome of luxury at The Ritz-Carlton, Kapalua.

Neighbourhood

What’s Nearby

The Plantation House Restaurant

1 mile

Perched in the Kapalua Resort, this restaurant offers award-winning Hawaiian-Mediterranean cuisine with panoramic ocean views from the Plantation Golf Course.

4.5

Honolua Bay

1 mile

A renowned marine life conservation district, popular for snorkeling with sea turtles and vibrant coral reefs, and a premier surfing spot in winter.

4.8

Dragon's Teeth (Makaluapuna Point)

0.5 miles

A unique natural landmark featuring jagged lava rock formations that resemble dragon's teeth, shaped by ancient lava flows and ocean waves.

4.7

Honolua Store

0.5 miles

A historic plantation-style general store offering groceries, gifts, a full-service espresso bar, and a deli with inexpensive meal options.

4.5

Nāpili Farmers Market

2 miles

A daily community marketplace featuring fresh Maui-grown produce, local products, handmade crafts, and food trucks.

4.6

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.1

Exceptional

353 reviews

Highlights

+Great service
+Excellent location
+Wide range of amenities

Could Improve

–Cleanliness issues
–Mixed reviews on food quality

Cleanliness8.3

Guests reported issues with cleanliness, suggesting areas for improvement.

Service9.6

Many guests praised the attentive staff and quick service.

Location9.3

The hotel is conveniently located near key attractions.

Room Quality9.2

Rooms were modern and comfortable, though some noted minor issues.

Amenities9.3

The hotel offers a wide range of amenities that enhance the stay.

Value for Money9.1

Guests felt that the pricing was reasonable for the services offered.

Food and Beverage8.6

The dining options received mixed reviews from guests.

Overall Experience9.4

Overall, guests had a pleasant experience and would recommend the hotel.

Ross

Couple · Jun 2026

Nice stay, but probably not worth the high price tag.

Liked:The resort occupies a premium spot in an exclusive part of the island and is very relaxing. The adults only pool is a nice touch and the hotel rooms were very clean. The fire pit patio was a nice touch.

Disliked:We were given a room with a connecting door which unfortunately meant we could hear everything next door including low-volume conversations. We requested a different room but were informed they were all occupied. Furthermore the hotel is quite a distance from popular tours and activities so a car is essential for first-time visitors. The bars and restaurants are also very expensive, but that comes with the territory and is to be expected. Overall, not a bad stay, but for the price, I’m not sure I’d say again.

via Nuitee

Jorge

Couple · May 2026

Liked:It is a beautiful resort from the moment you walk into it. The service was excellent!! I would add a night of romance for couples. Like having a nice dinner and dance. Most of tourist to go to a place like this is because we are celebrating either a honeymoon, an anniversary, or birthdays. That would be very nice to celebrate in a place like this.

via Nuitee

atm900

Business · Feb 2026

A shocking low level of cleanliness at the Ritz

Liked:We always wanted to visit Maui and were very excited to have reservations at the Ritz Kapalua as all our previous stays at the various locations of RC were wonderful (San Francisco, Boston, New Orleans). However, our experience here was far below expectations. And I mean Way Below. Upon arrival in our car, no one greeted us. We had to ask for baggage assistance as no one offered. We could overlook these as we had a 9 pm Saturday arrival and it looked busy. Upon checking into our unit, what appeared as a nicely appointed two room suite (a separate mini kitchen with living area) greatly disappointed us as we were shocked at the level of cleanliness or lack thereof: a sleeper sofa covered in dirt stains, the kitchen counter littered with crumbs, the handle to the mini refrigerator with gooey matter, a kitchen floor needing severe attention, kitchen cabinet faces simply covered with splash marks, crumbs and hair inside the crevices of the kitchen stools, a coffee table with permanent stains, and the closet floor displaying an assortment of M&Ms and pills. At first we thought they forgot to clean it, but the bed and bathroom were in decent condition (aside from the stains on the desk chair in the bedroom and a long hair on the spare white towels in the bathroom). A day and a half later after checking in, a deep clean was done to the room. After the deep clean, the crumbs on the counter and in the kitchen stools were still present, and splash marks on the cabinets still were there also. The floors looked better. The couch looked better, but I didn't want to use it. Regarding the lobby area and coffee shop, all seating employed cloth cushions many which were stained. I expected a lot more from the Ritz. Also be warned, this is a family style resort. There are lots of children. During our stay, there was a storm which was so bad that Hawaii Electric cut the power to the hotel. No TV. No pool or gym use. Restaurants closed. Generators were set up in the lobby so people could charge their phones. Free breakfast lunch and dinner were provided by the hotel. The staff over all were very pleasant. I have a feeling we won't be back.

via tripadvisor

marymanning1194

Family · Feb 2026

Not worth the price!

Liked:My husband and I often stay at luxury hotels and this is not a luxury hotel, just a luxury price. The Ritz Carlton Maui boasts several restaurants (I believe 6) however there wasn't anything open. We bought a breakfast package but it was the mad house buffet or a menu with restrictions. The evening we arrived there was only one restaurant and the lobby bar available for food. The restaurant required a reservation which we didn't have so we ate at the bar. While eating, we observed that 80% of the tables were empty. I'm not sure if they didn't have enough staff or if they don't know how to schedule reservations. The last night we were there the only place to eat was the lobby bar. I noticed that all the seat cushions in the lobby seating area are stained (probably from people trying to eat at coffee tables while sitting in lounge chairs and sofas.). This seating area seems designed to sit and have drinks, not a meal. If you don't have a car you're screwed when it comes to getting food for lunch or dinner. When we arrived we saw people eating on the outside porch of the convenience store that is located on the property. At the time I thought it was odd that people would eat there while staying at a luxury resort, but it soon became clear when we tried to get food. Also, food and drinks are off the chart expensive at this resort. People keep posting that it's a beautiful resort, but it's average. This hotel seems to be more concerned about entertainment than the basics they should be providing. I felt like I was on a badly run cruise ship. I would not recommend this resort and Marriott should send someone to fix this mess of a hotel.

via tripadvisor

FAQs

Common Questions

Check-in is from 04:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at The Ritz-Carlton Maui, Kapalua

LowHigh

High Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

1 Ritz Carlton Drive

Lahaina · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note: Only the "Breakfast Included" rate includes a daily breakfast for 2 adults. Additional breakfasts can be purchased for an additional fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

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