The Ritz-Carlton Maui, Kapalua | Member Rates

Name: The Ritz-Carlton Maui, Kapalua
Address: 1 Ritz Carlton Drive, Kapalua, HI 96761
Telephone: +1 808-669-6200
Rating: 9.1

The Ritz-Carlton Maui, Kapalua | Member Rates | Dyme

WiFi availableFree WiFiParkingValet parkingPrivate parkingAccessible parking

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Kapalua, us

Walkability

Walk

Bike

Stunning 5-Star Oasis

Luxurious Accommodations

Indulge in modern guest rooms at The Ritz-Carlton, Kapalua, featuring high-speed internet, flat-screen TVs, and elegant island-inspired décor. Some rooms even come with a kitchen for added convenience and comfort.

Serenity at The Spa

Unwind at The Ritz-Carlton Spa, Kapalua, offering a range of rejuvenating treatments inspired by Hawaiian traditions. Keep fit at the fitness center or relax by the outdoor pool after a day of pampering.

Culinary Delights

Savor upscale Hawaiian cuisine at The Banyan Tree or sip on crafted cocktails at the Alaloa Lounge. For a quick bite, Kai Cafe serves fresh organic fare. With a shuttle to nearby attractions, your stay at The Ritz-Carlton promises both luxury and convenience.

Book now to experience the epitome of luxury at The Ritz-Carlton, Kapalua.

Neighbourhood

What’s Nearby

The Plantation House Restaurant

1 mile

Perched in the Kapalua Resort, this restaurant offers award-winning Hawaiian-Mediterranean cuisine with panoramic ocean views from the Plantation Golf Course.

4.5

Honolua Bay

1 mile

A renowned marine life conservation district, popular for snorkeling with sea turtles and vibrant coral reefs, and a premier surfing spot in winter.

4.8

Dragon's Teeth (Makaluapuna Point)

0.5 miles

A unique natural landmark featuring jagged lava rock formations that resemble dragon's teeth, shaped by ancient lava flows and ocean waves.

4.7

Honolua Store

0.5 miles

A historic plantation-style general store offering groceries, gifts, a full-service espresso bar, and a deli with inexpensive meal options.

4.5

Nāpili Farmers Market

2 miles

A daily community marketplace featuring fresh Maui-grown produce, local products, handmade crafts, and food trucks.

4.6

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.1

Exceptional

376 reviews

Highlights

+Great service
+Excellent location
+Wide range of amenities

Could Improve

–Cleanliness issues
–Mixed reviews on food quality

Cleanliness8.3

Guests reported issues with cleanliness, suggesting areas for improvement.

Service9.6

Many guests praised the attentive staff and quick service.

Location9.3

The hotel is conveniently located near key attractions.

Room Quality9.2

Rooms were modern and comfortable, though some noted minor issues.

Amenities9.3

The hotel offers a wide range of amenities that enhance the stay.

Value for Money9.1

Guests felt that the pricing was reasonable for the services offered.

Food and Beverage8.6

The dining options received mixed reviews from guests.

Overall Experience9.4

Overall, guests had a pleasant experience and would recommend the hotel.

439elysat

Family · Jul 2026

Fake Beach Resort.

Liked:THIS IS NOT A BEACH RESORT! How can you call a hotel a beach resort if there is absolutely ZERO beach service. The only thing in that beach is the option to spend $85 for two chairs and an umbrella. At a Ritz! Shameful! So we would have to spend over $200 for 5 of us. Outrageous! Why would I go to Maui and sit at a pool? The concierge had nothing to say about the beach at all. Also shameful. The grounds are very nice and the staff was really great! The lobby bar was great too with some live music. Can you believe a massive Ritz wouldn’t have room service past 9 or 10pm? Especially when they tell you in advance that if you have a late flight you better find something to eat on your way. Crazy! The hallways were a mess. Plates of food, room service dishes etc. We saw the same plate of apples for at least two straight days. I would def think about finding a true beach resort. This wasn’t it.

via tripadvisor

Y3918DXgeorgec

Couples · Jul 2026

Almost perfect

Liked:We really enjoyed our 4 night stay. Kapalua is more tranquil than Kaanapali or Wailea yet only ~15 minutes away from Kaanapali and Lahaina for convenience. Although it's not the newest looking Ritz, I disagree with others who said it looked dated. I thought it looked classic/timeless. The lobby is beautiful and the room was great. The pools are really nice and we liked how 1 of 3 pools is adults only. The beach was closer to the main hotel than I expected. It was just a short walk downhill with golf cart shuttles routinely available to bring you back. However, the waves were pretty big. Even on the calmest days those who prefer calm water wouldn't want to swim here. The breakfast buffet (included with Chase Sapphire booking) was solid with some options rotating each day. The burger shack lived up to the hype. We never ate dinner at the hotel. There are only a couple other restaurant options walking distance from the hotel, but there are dozens within a 15 minute drive. The service was excellent as expected. Everyone from the front desk, concierge, housekeeping, valet, pool bar, etc. were great. A few things could be improved: - pillows were way too soft even when I asked for firmer ones - hotel bar closes way too early at 9:45pm - they should offer a shuttle for short trips or activities booked via the concierge (at least the golf course) - we were told you can't get a beach cabana after 12pm (we arrived around 2:30) even though there were tons empty and were willing to pay - something to do with the POS system

via tripadvisor

marieaO9210OY

Family · Jul 2026

Awesome place to enjoy Maui

Liked:The Ritz Kapalua was the first Ritz I stayed at. What an amazing experience! The customer is at the center of everything they do. Location was beautiful (great rooms, amazing pool, easy access to ocean/beach). There was great dining options on site. I enjoyed every minute of being there and they made my family vacation exceptional!. I will seek out Ritz for future family vacations!

via tripadvisor

K8047HMgeorged

Family · Jul 2026

Very Nice Resort but.....

Liked:I love Ritz-Carlton properties. We stayed here recently for the Food and Wine festival. Our first issue was we waited 20 minutes just to check in. What was frustrating about that was only one person was working the counter, but three people were in the concierge's area; all three doing nothing. Send one over to help for Pete's sake. Our room was good. Pools are good but very crowded. Pool service has to be search for at times. The beach is nice but quite a hike from the hotel. They have the best club room I have ever seen at any property. Their people were very nice. Valet parking at $68 a day...so be aware if you have a rental.

via tripadvisor

FAQs

Common Questions

Check-in is from 04:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at The Ritz-Carlton Maui, Kapalua

LowHigh

High Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

1 Ritz Carlton Drive

Kapalua · us

+1 808-669-6200

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note: Only the "Breakfast Included" rate includes a daily breakfast for 2 adults. Additional breakfasts can be purchased for an additional fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

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