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Gardens at West Maui

Kapalua · US

Gardens at West Maui

8
Excellent205 reviews
  1. Hotel Collection
  2. /Hotels in Kapalua
  3. /Gardens at West Maui
WiFi availableFree WiFiParkingFree ParkingPrivate parkingSwimming pool

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Kapalua, US

Luxurious Accommodations near Pristine Beaches and Top-Rated Golf Courses

Spacious and Comfortable: The property offers spacious accommodations with fully equipped kitchens, providing all the comforts of home for a relaxing stay.

Convenient Amenities: Enjoy modern conveniences such as in-room washers and tumble dryers, along with outdoor barbecue areas for delightful gatherings.

Relaxation and Recreation: Unwind by the outdoor swimming pool or take a short stroll to the nearby Kapalua Beach and Napili Beach for a day of sun and sea.

Experience the perfect blend of comfort and convenience at West Maui Gardens. Book your stay now for an unforgettable vacation!

Loading rooms and rates...

Location

How to Find Us

5500 Lower Honoapiilani Highway

Kapalua · US

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties. Managed by a private host A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.0

Excellent

205 reviews

Highlights

  • +Excellent location near beaches and snorkeling
  • +Well-equipped kitchens (full kitchen, detergent provided)
  • +Washer and dryer in unit
  • +Good amenities (pool, hot tub, parking, beach towels)
  • +Comfortable rooms and good value
  • +Friendly onsite manager/staff reported by some guests

Could Improve

  • –Unattended reception and complicated phone-based check-in
  • –Insects and cockroaches reported by multiple guests
  • –Occasional cleanliness issues (bathrooms, floors)
  • –Some found beds uncomfortable or caused back pain
  • –Check-in difficulties for international guests (phone number/SIM issues)
Cleanliness6.0

Mixed reports: several guests reported insects, cockroaches and dirty bathroom/floors, though some reviews mention rooms being very clean.

Service6.5

Repeated complaints about unattended reception and complicated phone-based check-in; a few guests noted friendly/on-site staff when present.

Location9.5

Consistently praised: very close to beaches, snorkeling spots and local stores; many guests highlighted the excellent location.

Room Quality8.0

Rooms often have full kitchens, washer/dryer and comfortable furnishings, though some guests noted issues (bed discomfort, steep stairs, occasional cleanliness problems).

Amenities9.0

Strong amenities: pool, hot tub, parking, beach towels, laundry facilities and well-equipped kitchens cited positively.

Value for Money9.0

Multiple guests explicitly praised the apartment as good value and affordable for what is offered.

Food and Beverage8.0

Standard quality for this hotel tier

Overall Experience8.0

Generally positive stay with excellent location and good value, offset by inconsistent check-in/service and some cleanliness/pest issues.

Oneida

Couple · Aug 2026

7

Enjoyed our stay

Liked:It’s proximity to the beach and food places No other big buildings next to it. They responded quickly to a power outage by providing us with flashlights and glow sticks
Disliked:We liked everything

via Nuitee

FERDINAND

Couple · Aug 2026

5
Disliked:Bathtubs were dirty and did not drain well. Roaches found in kitchen.

via Nuitee

Yan

Couple · Jul 2026

8

A wonderful stay with beaches nearby.

Liked:Comfortable and affordable stay in a central location
Disliked:None

via Nuitee

Jenelle

Family With Children · Jun 2026

5

It was fine

Liked:It was close to our tour, friendly staff, laundry in room, two bathrooms
Disliked:Pool smelt way too chlorine , bed made my back hurt, sugar ants everywhere and bugs, floor felt dirty

via Nuitee

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