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Rutllan & Spa

La Massana · AD

Rutllan & Spa

8.4
Excellent1,691 reviews
  1. Hotel Collection
  2. /Hotels in La Massana
  3. /Rutllan & Spa
WiFi availableFree WiFiParkingPrivate parkingParking garageRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Fitness center

Location

La Massana, AD

Mountain Chalet Setting

Rutllan & Spa, nestled in a traditional mountain chalet, provides a cozy retreat in La Massana, offering easy access to Pal-Arinsal ski resort in winter and lush gardens with a heated outdoor pool in summer.

Comfortable Accommodations

The exterior-facing rooms are well-equipped with modern amenities including a flat-screen TV, heating, safe, and minibar. The bathrooms are stocked with complimentary toiletries and a relaxing bath.

Gourmet Dining and Relaxation

Indulge in traditional meals at the hotel's Alpine-styled restaurant, surrounded by charming wood paneling. After a day of adventure, unwind at the spa and wellness center, available for a fee.

Book now to experience the perfect blend of mountain charm and relaxation at Rutllan & Spa.

Loading rooms and rates...

Location

How to Find Us

Avenida del Ravell, 3

La Massana · AD

+376 738 738

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

The spa costs EUR 14 per person per day. Spa opens from 15 to 17 hrs for children and from 17 to 21hrs for adults only. Gala Dinner is not included in the room rate for stays on 31 December. Please note that the only pets allowed are dogs. When travelling with dogs, please note that an extra charge of EUR15 per pet under 10kg per night applies. In case the dog is 10kg or more, the extra charge is EUR30 per pet per night instead. Please note that a maximum of 1 pet per room is allowed. Dogs do not have access to the dining room. From September 1 to November 30, we will be carrying out comprehensive renovation works in a specific area of the hotel that will affect 14 rooms. During this period, this area will remain completely closed and separated from the areas designated for our guests. The hotel's services, facilities, and common areas will operate normally. Due to the nature of the work, noise may occur during the renovation period. We are working to minimize any possible inconvenience during your stay as much as possible and thank you in advance for your understanding.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.4

Excellent

1,691 reviews

Highlights

  • +Great location
  • +Friendly staff
  • +Comfortable beds
  • +Spacious rooms
  • +Excellent breakfast

Could Improve

  • –Outdated room decor
  • –Temperature control issues
  • –Service inconsistencies
Cleanliness8.1

Some reviews indicated that rooms were old, suggesting potential cleanliness concerns.

Service9.0

Generally positive feedback about service, although there were a couple of negative comments.

Location8.6

Multiple pros mentioned a great location.

Room Quality7.6

Some reviews pointed out outdated room formats.

Amenities8.3

Most comments were positive about amenities like spa and spacious areas.

Value for Money8.5

Mixed sentiments regarding pricing.

Food and Beverage8.7

Breakfasts and other meals received positive mentions.

Overall Experience8.5

Overall satisfaction with a few identified areas for improvement.

Brian

Solo Traveller · Sep 2026

7
Liked:Good room, had private parking (cost €10)
Disliked:Pool was very very small and was just for kids really

via Nuitee

Aleksey Smyrnov

Solo Traveller · Sep 2026

8

Nice

Liked:Nice location, especially if you are going to use the gondola
Disliked:No A/C in the rooms when it can be pretty hot outside

via Nuitee

John

Solo Traveller · Sep 2026

7

Great location for a break

Liked:Good location and value

via Nuitee

Aleksandr

Extended Group · Sep 2026

9
Liked:Breakfast was decent, the SPA center was good (although it costs extra), and the rooms and beds were comfortable. Great location!
Disliked:The SPA is not included and costs around €14 per person per day.

via Nuitee

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