Name: Paradise Hot Springs - Thermal Water & Volcano Views
Address: 3mi. NW of La Fortuna’s Catholic Church, Rd. to Arenal Volcano National Park, La Fortuna, Alajuela, 21007, La Fortuna, 21007
Telephone: +506 2479 1380
Rating: 9.4

Paradise Hot Springs - Thermal Water & Volcano Views, La Fortuna | Member Rates | Dyme

Free WiFiFree self parkingCovered parkingFree newspapers in lobbySnack bar/deliConcierge service

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, Shopping on site, Free breakfast, Safe-deposit box at front desk, Multilingual staff, Free newspapers in lobby

Location

La Fortuna, CR

Luxurious Spa Services

Indulge in massages, body treatments, and facials at our top-class spa facility, ensuring a truly relaxing experience during your stay.

Abundance of Recreational Activities

Enjoy 8 outdoor swimming pools, hot springs, a fitness center, and more. There's always something exciting to do without leaving the hotel premises.

Dining and Entertainment Options

Savor international cuisine at Azalia restaurant, unwind at the poolside bar, or grab a drink at one of the two bars/lounges. With complimentary breakfast and onsite cafes, your culinary desires are sure to be satisfied.

Experience luxury and comfort at Paradise Hot Springs Thermal Resort. Book now for a rejuvenating getaway.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

9.4

Exceptional

160 reviews

Highlights

+Attentive staff
+Beautiful location

Could Improve

–Hot springs open later than expected
–Small property with limited movement options

Cleanliness9.2

The hotel was consistently maintained and cleaned, providing a high standard of cleanliness.

Service9.7

Staff were described as attentive, professional, and friendly throughout multiple reviews.

Location9.8

The peaceful jungle setting and proximity to Arenal Volcano were highlighted positively.

Room Quality9.2

Rooms were praised for their views and cleanliness, contributing to a very pleasant stay.

Amenities9.2

Hot springs, pools, and the grounds were mentioned as fabulous and well-maintained.

Value for Money9.2

Many reviewers felt the accommodations and amenities were worth the price.

Food and Beverage9.2

Breakfast and dining options received high praise for quality and variety.

Overall Experience9.6

Overall, guests loved their stay and expressed strong intent to return.

lrowe2019

Family · Jul 2025

Top 10 family stay of all time!

Liked:Absolutely stunning interior grounds. Don’t let the outside fool you. Not crowded even when the hotel seemed fairly full. Excellent staff and the hot pools are worth the price of accommodations. We will definitely be back next time we are in La Fortuna, hasta proxima!

via tripadvisor

Excursion814136

Family · Jul 2025

Disappointing- uncomfortable

Liked:Overall disappointing - Rooms were good - view of Volcano was great - Hot Springs was wonderful. Service and the staff attitude were just downright uncomfortable. Like we were such a burden. No smiles not accommodating helpfulness. No attempt at a warm reception. I mean this place is not cheap. I expected much more professional and welcoming atmosphere. Lady at the reception seemed like she was working at a funeral home, there was uniformed crew member just lounging in the reception area as we tried to check in that was blasting clips and reels with profanity on his phone. We could hardly hear the lady talking to us but even after we expressed we couldn’t hear what she was saying she just shrugged her shoulders. The guy that “helped” ( he drive a golf cart for a total of one minute and unloaded our 3 pieces of carryon luggage) us to our room complained to another worker there in Spanish thinking we won’t understand that we didn’t tip him enough!!! Staff at breakfast were just so inconvenienced by us. No talking not good morning no smiles. Just seemed they were forced to be there against their will. The bartender was super nice though. The only welcoming person. He should run the place and fire everyone and rehire people that want to be there. Overall while the rooms and resort were nice out experience was not. We would not start there again or recommend to anyone else. There are many other places.

via tripadvisor

D1897SDdawnm

Couples · May 2025

Disappointing

Liked:This could be an amazing property. The view at the coffee shop and the infinity pool is perfect. The hot springs are nice. We had a 3rd floor volcano view room with a hot tub and the room was absolutely phenomenal EXCEPT the hundreds of ants that invaded the room every night and other bugs and lizards. I reported this and was told, "well you are in the rainforest that is normal". I had never been here so I accepted it, although it made it very difficult to sleep. I had to put on shoes (which I kept on the bed) to get up at night and walk to the bathroom. When I say hundreds, I literally mean HUNDREDS of large ants crawling all over the floors, walls, and ceiling. We talked to people at surrounding resorts and they did not have this same experience. The front desk lady said she would have someone spray outside our room but that was all she could do. It did not help at all. We realized that the ants were coming in around the air conditioner and the doors had no seals on the bottoms so there was a huge gap that the larger bugs and lizards were entering through. We went on to stay in a tent in the forest of Monteverde after we left La Fortuna and we did not even have the amount of critters enter our tent out in the forest as we did our room at Paradise Hot Springs. I would have rated this resort so much higher but this night time experience in our room was simply unacceptable and the staff just discounted our concerns completely. And no we did not have any food in our room!

via tripadvisor

813kaycip

Solo Travel · Apr 2025

Terrible massage, poor communication, awful food.

Liked:I had a really bad experience with a wellness pass to this resort. I did not stay on property. The Swedish massage was PAINFUL. Swedish massages are supposed to be relaxing and stress relieving. This was worse than a deep tissue massage, like the therapist was not trained or certified, and my achilles tendon was actually injured by it. I winced the entire 60 minutes, and tried to say something and had to pull away a few times while the therapist apologized, but never let up on her pressure. I'm trying to get a refund but their communication is sparse and almost non existent. The food was also really terrible. This was a pretty horrific experience and I would recommend going to a different hot springs in the area.

via tripadvisor

Location

How to Find Us

3mi. NW of La Fortuna’s Catholic Church, Rd. to Arenal Volcano National Park, La Fortuna, Alajuela, 21007

La Fortuna · CR

+506 2479 1380

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Hot springs access available from 10:00 AM to 9:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Children may not be eligible for complimentary breakfast.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
A deposit may be required at the property.

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