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THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

Kyoto · jp

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

9.2
Exceptional530 reviews
  1. Hotel Collection
  2. /Hotels in Kyoto
  3. /THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel
RestaurantHealth or beauty spa nearbySpa/wellness center servicesHealth or beauty spa nearbyConcierge serviceFree beach shuttle

Check-in / Check-out

From 02:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Health or beauty spa nearby, Free beach shuttle, Guest education on local ecosystems and culture, Fitness facilities (surcharge), Non-smoking rooms, Air conditioning

Location

Kyoto, jp

Luxurious Accommodation

THE HOTEL HIGASHIYAMA by Kyoto Tokyu Hotel offers 5-star air-conditioned rooms with modern amenities, including free WiFi and flat-screen TVs. Guests can unwind in comfort and style in rooms equipped with a kettle and free toiletries.

Top-Notch Facilities

Indulge in the hotel's fitness centre, garden, and terrace, perfect for relaxation and leisure. The on-site restaurant ensures a delightful dining experience, while the 24-hour front desk, concierge service, and currency exchange cater to every guest's needs.

Prime Location

Situated near iconic landmarks like Shoren-in Temple and Heian Shrine, THE HOTEL HIGASHIYAMA is a gateway to Kyoto's cultural treasures. With Itami Airport in proximity, convenience is at your doorstep.

Book now for an unforgettable stay at THE HOTEL HIGASHIYAMA by Kyoto Tokyu Hotel.

Loading rooms and rates...

Location

How to Find Us

Higashiyama-ku, Sanjo-dori, Shirakawabashi, Higashi-iru, 3 Chome, Ebisucho 175-2

Kyoto · jp

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

An accommodation tax per person, per night is not included in the price and must be paid at the property.

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THE HOTEL HIGASHIYAMA KYOTO TOKYU, A PAN PACIFIC HOTEL

Guest Reviews

What Guests Say

9.2

Exceptional

528 reviews

Highlights

  • +Great location
  • +Clean and beautiful rooms
  • +Luxurious feel
  • +Friendly staff

Could Improve

  • –Noise problems in some rooms
  • –Breakfast quality issues
  • –Inconsistent service response
Cleanliness8.7

Multiple reviews indicated the hotel was clean, but some mentioned noise issues that impacted the experience.

Service9.6

Service quality varied; a strong positive note from most guests but a significant issue for one reviewer regarding the front desk's handling of a room discrepancy.

Location9.7

Guests often praised the convenient and quiet location with accessibility.

Room Quality9.6

Favorable mentions of room comfort and design were noted, though one review pointed out noise issues.

Amenities9.2

Amenities received mixed feedback; some guests enjoyed facilities while others had complaints about breakfast.

Value for Money9.1

Guests felt the hotel offered good value, despite some complaints about breakfast quality.

Food and Beverage8.2

Positive mentions for dinner options, but significant complaints about the breakfast buffet.

Overall Experience9.6

Most guests described their stays as enjoyable and would recommend the hotel despite few drawbacks.

Eric

Couple · May 2026

10

Great stay.

Liked:Clean, location, breakfast, accommodating staff, spa , laundry - all very good.

via Nuitee

Rebecca

Couple · Apr 2026

9

Peaceful, Upscale Retreat Near Nature with Excellent Restaurant

Liked:The zen central courtyard ambiance, quiet rooms and halls…and the comfortable seating, excellent food and professional service in the restaurant. I enjoyed the generous buffet breakfasts and set dinners! Comfy beds and thoughtful room amenities. Hotel shuttle bus was consistent.
Disliked:The water pressure in the shower could be a bit better but not bad at all considering all the other good things about the hotel and room/views of courtyard. The temperature of hot water was amazing.

via Nuitee

Arthur

Couple · Apr 2026

10

Wonderful

Liked:Great location, amazing private spa, and cozy rooms. Very nice staff. And chic decor.

via Nuitee

Petra

Couple · Apr 2026

9

Will be coming back!

Liked:Lovely hotel in excellent location within walking distance of many of Gion's sites. We stayed in one of the beautiful and spacious Shirakawa Suites and absolutely loved the Japanese aesthetic of the room. If you are looking to experience something other than Western style hotel rooms, this is definitely for you. The Japanese breakfast was fabulous! We look forward to staying here again the next time we visit Kyoto.

via Nuitee