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KAYA Kyoto Nijo Castle

Kyoto · jp

KAYA Kyoto Nijo Castle

9.1
Exceptional1,722 reviews
  1. Hotel Collection
  2. /Hotels in Kyoto
  3. /KAYA Kyoto Nijo Castle
RestaurantFitness facilities (surcharge)Non-smoking roomsAir conditioningRoom serviceFamily rooms

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities (surcharge), Non-smoking rooms, Air conditioning, Restaurant, Room service, Family rooms

Location

Kyoto, jp

Luxurious Accommodation

Experience a stay of comfort and elegance at KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western. Indulge in spacious rooms, modern amenities, and impeccable service for a truly luxurious experience.

Convenient Location

Situated in the heart of Kyoto, our hotel offers easy access to popular landmarks such as Nijo Castle, Kyoto Imperial Palace, and the Kyoto International Manga Museum. Explore the rich culture and history of the city with convenience and ease.

Exceptional Services

From a well-equipped fitness centre to a 24-hour front desk, we ensure all your needs are met during your stay. Enjoy delicious meals at our on-site restaurant, stay connected with free WiFi, and experience top-notch hospitality from our dedicated staff.

Book now for an unforgettable stay at KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western.

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Location

How to Find Us

Nakagyo-ku Aburanokoji-dori Marutamachi-Sagaru Daimonji-Cho 50

Kyoto · jp

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

An accommodation tax per person, per night is not included in the price and must be paid at the property.

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KAYA KYOTO NIJO CASTLE

Guest Reviews

What Guests Say

9.1

Exceptional

1,722 reviews

Highlights

  • +Friendly and helpful staff
  • +Comfortable and well-furnished rooms
  • +Good amenities and breakfast options

Could Improve

  • –Issues with cleanliness reported
  • –Location may not be ideal for everyone
  • –Some amenities not replenished daily
Cleanliness8.4

Some rooms reported issues with cleanliness and service quality.

Service9.4

Many reviews highlight friendly and helpful staff, indicating good service.

Location8.9

Mixed reviews; some found the location convenient while others felt it was a bit distant from attractions.

Room Quality9.4

A number of guests praised the comfort and quality of the rooms.

Amenities9.4

Several reviews mentioned good amenities, though some specific items weren't replenished.

Value for Money8.9

Generally seen as good value given the quality, despite some concerns.

Food and Beverage8.9

With positive comments on breakfast and in-house dining, overall quality is seen favorably.

Overall Experience9.4

Overall positive sentiment noted in various reviews, highlighting a great stay.

Mariana

Couple · May 2026

9

Peaceful, spacious, elegant stay.

Liked:We had a wonderful stay at KAYA Kyoto Nijo Castle. The hotel was beautiful, peaceful, and had the largest room we stayed in during our trip to Japan, which made it especially comfortable after moving between cities. The location was excellent, very close to Nijo Castle, with plenty of places to eat nearby and easy access to the rest of Kyoto. While walking to the main center could take around 30–40 minutes, the bus stop was just around the corner and made getting around very easy. The staff were incredibly kind and welcoming, and the hotel itself felt very clean, elegant, and relaxing. We especially appreciated the traditional touches, the beautiful pajamas provided in the room, and the complimentary snacks, coffee, wine, and treats available in the lobby during the afternoons. Everything felt thoughtful and well maintained, and overall we really enjoyed our stay here.
Disliked:Nothing to add.

via Nuitee

ALBERTO

Couple · May 2026

10

Best hotel in Kyoto

Liked:Quiet and well located property Staff outstanding service, always ready to help Congrats
Disliked:None

via Nuitee

Dan

Solo Traveller · May 2026

9

excellent choice for exploring Kyoto

Liked:did not have the breakfast, but the hotel is close to a major intersection with lots of options.
Disliked:My stay was only one night, and I had to get back to the airport midday, so didn't get to relax in the very attractive spaces the hotel provides

via Nuitee

Zaida

Family With Children · Apr 2026

9

Loved the room and the cleanliness and the small amenities like hair brush, toothbrush and pyjamas!

Liked:Breakfast was great!

via Nuitee