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Four Points Flex by Sheraton Kyoto Oike

Kyoto · JP

Four Points Flex by Sheraton Kyoto Oike

8.5
Excellent2,257 reviews
  1. Hotel Collection
  2. /Hotels in Kyoto
  3. /Four Points Flex by Sheraton Kyoto Oike
WiFi availableFree WiFiRestaurantSpa/wellness centerScreens / Barriers between staff and guests for safetyLaundry

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, 24-hour front desk, Restaurant

Location

Kyoto, JP

Central Location and Comfortable Rooms

Located in the heart of Kyoto, HOTEL UNIZO Kyoto Karasuma Oike offers a convenient stay just steps away from major attractions. The well-equipped rooms feature modern amenities like air conditioning, flat-screen TVs, and free toiletries, ensuring a comfortable and relaxing experience for guests.

Exceptional Services and Facilities

With a 24-hour front desk and luggage storage options, guests can enjoy a hassle-free stay at HOTEL UNIZO Kyoto Karasuma Oike. The property's non-smoking policy adds to the overall comfort and well-being of visitors, while the on-site restaurant serves up delicious meals for a complete dining experience.

Nearby Attractions and Accessibility

Explore the city with ease as this hotel is close to key landmarks such as Nijo Castle and Gion Shijo Station. Additionally, being just 46 km from Itami Airport, HOTEL UNIZO Kyoto Karasuma Oike ensures convenient accessibility for travelers. Book your stay now for a memorable Kyoto experience.

Loading rooms and rates...

Location

How to Find Us

661 Ogiyacho, Oshikoji-sagaru, Sakaimachi-dori, Nakagyo-ku

Kyoto · JP

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

An accommodation tax per person, per night is not included in the price and must be paid at the property. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.5

Excellent

2,257 reviews

Highlights

  • +Excellent location / easy access to transport
  • +Friendly, helpful staff
  • +Clean rooms and high perceived hygiene
  • +Comfortable beds / some rooms have roomy bathtubs
  • +Convenient lobby amenities (free coffee, chargers, umbrella bags)

Could Improve

  • –Rooms are often small / narrow corridors
  • –Bathroom layout issues: small sink bowls, awkward faucet placement, shower curtain odor and drainage concerns
  • –Insufficient towels provided for multi-night stays
  • –Breakfast quality inconsistent; reports of chlorinated-tasting coffee/water
  • –Possible elevator/access inconvenience to some rooms
Cleanliness9.0

Multiple reviewers note cleanliness and a sense of high hygiene/clean appearance (清潔感あり, 'It was clean'), though a few minor issues (shower curtain smell) were reported.

Service9.5

Staff repeatedly described as friendly, helpful and professional (笑顔で親切、接客が良かった); staff solved an AC issue by moving a guest rooms.

Location9.5

Very consistent positive mentions: convenient for transport and attractions (祇園祭, close to center, 駅から近い); generally a major strength of the hotel.

Room Quality7.5

Mixed to negative: several complaints about small rooms, narrow corridors, tight bathrooms/sinks, awkward layouts and occasional AC problems despite some positive notes (comfortable beds, roomy bathtub in some rooms).

Amenities8.0

Useful lobby amenities praised (free coffee, charging cable in drawer, umbrella bags), but some missing or limited items noted (no shower cap available in amenities, towel shortage for a multi-night stay).

Value for Money7.6

Mixed: several guests felt price was high for room size ('値段が高すぎた', expected more for price), while others found price appropriate given location.

Food and Beverage7.3

Breakfast received mixed/negative feedback (could be tastier); specific complaint about chlorinated-tasting water/coffee on some days.

Overall Experience9.6

Overall positive guest sentiment: many repeat guests and comments such as '期待通り', 'It was excellent', and 'いつも満足してます.' General satisfaction despite some room/food drawbacks.

Amira

Solo Traveller · Oct 2026

4
Liked:Location is good
Disliked:Room space is super small and laundary room was always busy

via Nuitee

Dale

Couple · Oct 2026

10
Liked:Had to get a taxi to station but not expensive but found the main shopping street was in walking distance.
Disliked:Nothing for us. It worked well.

via Nuitee

KAMALIASHTIANI

Solo Traveller · Oct 2026

10
Liked:They have coffee machine you can always gave coffee and the staffs were friendly.
Disliked:The window was opening to a gray wall!!! You think always is a hazy cloudy day! Even in a clear sunny day!! No natural light in the room!

via Nuitee

dennis

Solo Traveller · Sep 2026

10

Clean,convenient and the staff was nice.

Liked:Close to the station and market
Disliked:No free breakfast

via Nuitee

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