Name: The Klagan Regency 1Borneo
Address: TB-00-01 1Borneo Hypermall Jalan UMS, Kota Kinabalu, 88450
Rating: 8.4

WiFi availableFree WiFiRestaurantSwimming poolOutdoor poolIndoor pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, Fitness center

Location

Kota Kinabalu, my

Convenient Access to 1Borneo Hypermall

Benefit from direct access to the 1Borneo Hypermall, perfect for shopping and entertainment.

Rooftop Pool and Restaurant

Relax and unwind at the outdoor rooftop pool and savor delicious meals at the hotel's restaurant.

Meeting Facilities and 24-Hour Reception

Take advantage of the hotel's meeting rooms and ballroom for events, and enjoy round-the-clock assistance from the helpful staff.

To experience the convenience and comfort at The Klagan Regency, book your stay now!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.4

Excellent

2,623 reviews

Highlights

+Great location
+Friendly staff
+Comfortable rooms
+Delicious breakfast

Could Improve

–Cleanliness issues
–Parking difficulties
–Service inconsistencies

Cleanliness7.6

Multiple reviews mention cleanliness issues, including dusty rooms and unclean bathrooms.

Service9.1

Reviews describe friendly and helpful staff, though some service issues were noted.

Location9.1

Great location near shopping facilities, with many positive mentions in reviews.

Room Quality8.1

Rooms were often described as comfortable and spacious, although there were some complaints about maintenance.

Amenities8.1

Amenities were generally acceptable, but some reviews noted the need for improvement.

Value for Money8.6

The overall value for money was considered good in several reviews.

Food and Beverage8.1

Food quality received a positive note, especially for breakfast, but some mentioned limited choices.

Overall Experience8.6

Most reviews reflected a positive overall experience despite some issues.

ain

Family With Children · Aug 2026

Liked:everything was good.

Disliked:the a/c wasnt working well for my room.

via Nuitee

Suhaila

Solo Traveller · Aug 2026

Liked:Excellent & i’ll repeat again

via Nuitee

Ridzuan

Solo Traveller · Aug 2026

good stay

Liked:location

via Nuitee

Nur Adlina Izzati

Family With Children · Aug 2026

Clean

Liked:Location

Disliked:None

via Nuitee

Location

How to Find Us

TB-00-01 1Borneo Hypermall Jalan UMS

Kota Kinabalu · my

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. A deposit may be required at the property.

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