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The Klagan Regency

Kota Kinabalu · MY

The Klagan Regency

7.6
Very Good102 reviews
  1. Hotel Collection
  2. /Hotels in Kota Kinabalu
  3. /The Klagan Regency
Billiards or pool tableWheelchair-accessible poolConference spaceNewspapers in lobby (surcharge)Health or beauty spa nearbyWheelchair-accessible spa

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Elevator, ATM/banking, Gift shops or newsstand, Shopping on site, Conference space, Safe-deposit box at front desk

Location

Kota Kinabalu, MY

Recreational Amenities and Views

Indulge in the outdoor pool or relax on the rooftop terrace while enjoying the picturesque views.

Dining Options and Services

Savor a delicious meal at the restaurant or grab a quick snack at the coffee shop/cafe. Room service is also available for your convenience.

Business and Event Facilities

Benefit from the business center, conference space, and meeting room for all your work-related needs. The hotel offers express check-out and dry cleaning services for a seamless stay.

Book your stay at The Klagan Regency for a perfect blend of leisure and convenience.

Loading rooms and rates...

Location

How to Find Us

TB-00-01, 1 Borneo Hypermall, Jalan UMS Kota Kinabalu, Kota Kinabalu, Sabah, 88450

Kota Kinabalu · MY

+60 88-529 888

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

  • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.6

Very Good

102 reviews

Highlights

  • +Good pricing
  • +Helpful staff

Could Improve

  • –Parking issues
  • –Inconvenient access to car park
Cleanliness6.4

There were significant concerns regarding parking access and the inconvenience caused by mall staff.

Service8.3

The hotel staff were helpful in resolving parking issues, reflecting good service.

Location6.9

The location was adjacent to a mall which provides convenience but had parking issues.

Room Quality7.8

Specific sentiment not mentioned; assumed decent quality for the rating.

Amenities7.8

Specific sentiment not mentioned; assumed standard amenities for the hotel tier.

Value for Money8.3

Good price for what it has to offer, indicating good value.

Food and Beverage7.9

Specific sentiment not mentioned; assumed standard food and beverage quality.

Overall Experience7.4

Mixed experience with some positive notes but overshadowed by parking issues.

Boon

Family · Sep 2025

10
Liked:No parking available so we parked at the mall adjacent to the hotel. Our flights are at 9am so we checked out at 5.30am but door to mall car park is locked by mall staff. Walked up car ramps to car park from outside but could not leave as payment must be made inside the mall which open at 10am. There are also no security personnel at mall to help us. Fortunately a kind hotel was was able to call mall parking attendant to come over in motorbike so we can pay and leave the car park. Fortunately we had ample time and did not miss our flights.

via Nuitee

chan hong

· Jul 2025

8
Liked:Good price for what it has to offer.

via Nuitee

Ali

Family · Oct 2024

10
Liked:We had a good time. Staff is very kind and helpful.

via Nuitee

Manivannan

· Jul 2020

10
Liked:Need to improve the quality and choices of breakfast... Need to have more options for other meals.

via Nuitee

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