Name: Hilton Knoxville
Address: 501 West Church Avenue, Knoxville, TN 37902
Telephone: +1 865-523-2300
Rating: 8.3

WiFi availableFree WiFiParkingValet parkingAccessible parkingParking garage

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Knoxville, us

Prime Location and Connectivity

Connected via sky bridge to the Knoxville Convention Center, our hotel in the heart of the city offers unparalleled convenience for business and leisure travelers. Situated just a short distance from the University of Tennessee campus, explore the city with ease.

Modern Amenities and Facilities

Experience comfort in our guestrooms equipped with a flat-screen TV, work desk, and seating area. Enjoy complimentary toiletries and make the most of our fitness center, outdoor pool, and sundeck. Indulge in delicious meals at our onsite restaurant and unwind at the lounge, outdoor bar, and patio with a fire pit.

Nearby Attractions

Discover Knoxville's popular attractions with the Knoxville Zoo just 9.7 km away and Dollywood a scenic 57.1 km drive from our hotel.

Book now for a memorable stay at Knoxville Hilton!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.3

Excellent

1,081 reviews

Highlights

+Friendly staff
+Great location
+Comfortable rooms

Could Improve

–High fees
–Limited amenities
–Noise issues

Cleanliness7.7

Some rooms had cleanliness issues noted, but generally acceptable.

Service9.2

Staff were consistently friendly, helpful, and attentive.

Location9.2

The hotel is conveniently located near downtown.

Room Quality8.2

Rooms were generally clean and comfortable despite some noise issues.

Amenities7.7

Limited amenities and issues with only one elevator functioning.

Value for Money7.1

High fees and limited accommodations do not match the price.

Food and Beverage8.7

Breakfast options were appreciated and well-received.

Overall Experience8.7

Overall, a positive stay overshadowed by some operational issues.

Calvin

Family With Children · Aug 2026

Disliked:No hot water

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David

Solo Traveller · Aug 2026

Liked:Close to Downtown

Disliked:Charge for parking 37 USD which we knew about upfront but unnecessarily expensive. Bedding and pillows smelt of stale sweat, reluctantly changed. Random room charge after leaving.

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Kara

Solo Traveller · Aug 2026

Liked:Location and friendly staff

Disliked:The air was not cool! I had it set on 70 and my room was very warm.

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Keara

Solo Traveller · Aug 2026

I was anxious and they were too

Liked:The location.

Disliked:I guess there was new staff training. The staff that was training was on the weekend and I thought it was probably a bad idea to be training people on your busiest days. I had questions they couldn't even answer.

via Nuitee

Location

How to Find Us

501 West Church Avenue

Knoxville · us

+1 865-523-2300

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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