DoubleTree by Hilton Kingston - Newly Renovated

Multiple reviews explicitly praise cleanliness: 'very clean', 'propre', and positive mentions of housekeeping. One guest noted a peroxide smell in a room, but overall rooms and public areas are described as clean and well maintained.

Service is frequently described as polite, courteous and hardworking (front desk, housekeeping, restaurant). However several reviews note communication issues (discount confusion, check-in time discrepancy) and at least one negative staff interaction, so service is generally strong but inconsistent.

Location is repeatedly praised: easy to find off the 401, close to downtown, shopping and attractions; convenient to other locations and within a short drive of Kingston centre.

Rooms are modernized, comfortable and well appointed for most guests. Some negatives include a few reports of uncomfortable/squeaky mattresses, AC noise, an inoperable shower faucet for one guest, and a window that would not open.

Free and ample parking is highlighted positively, but some guests note limited/remote parking spots and an inconvenient elevator location. Pool is described as small/oddly located. Major negative: at least one report of poor in-room entertainment/internet and no lobby coffee.

Perceived value is mixed: many guests feel the property is worth returning to given quality and modern rooms, but several complaints about breakfast being à la carte with extra charges (and no buffet) lower perceived value for some guests.

The hotel restaurant receives strong praise (varied menu, several excellent meals, large/clean dining area) and some guests called breakfast 'awesome.' However others object to the lack of a buffet and extra charges for items like specialty coffee.

Overall sentiment skews very positive: multiple guests state they would stay again, describe a very nice property, quiet comfortable stays and friendly staff. While there are notable service and amenity complaints by a minority, the aggregate experience reported is excellent.