Name: Holiday Inn Express Kingston Central by IHG
Address: 11 Benson Street, Kingston, K7K 5W2
Rating: 8.5

Holiday Inn Express Kingston Central by IHG | Member Rates | Dyme

WiFi availableFree WiFiParkingPrivate parkingAccessible parkingSwimming pool

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

2-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning, Swimming pool

Location

Kingston, ca

Luxurious Accommodations

The Holiday Inn Express Hotel & Suites Kingston offers spacious rooms equipped with modern amenities such as a 37-inch flat-screen TV, minibar, microwave, and coffee maker. Enjoy free Wi-Fi and a comfortable work desk during your stay.

Relaxation and Recreation

Unwind in the indoor pool and hot tub, or break a sweat at the 24-hour gym. The lobby with fireplace seating provides a cozy atmosphere for guests to mingle and relax. Don't forget to indulge in the complimentary hot breakfast featuring a variety of delicious options.

Convenient Location

Located near Lake Ontario, Queen’s University, and various attractions, including the International Hockey Hall of Fame and Fort Henry National Historic Site, Holiday Inn Kingston offers easy access to explore the area. Book your stay now for a memorable experience.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.5

Excellent

1,149 reviews

Highlights

+Good location
+Friendly staff

Could Improve

–Pool closed
–Inconsistent room servicing

Cleanliness8.2

Generally clean with some isolated complaints about room servicing.

Service9.2

Friendly and helpful staff, particularly positive mentions of front desk.

Location9.2

Convenient location near highway and stores, appreciated by guests.

Room Quality8.2

Rooms are comfortable but some issues with temperature regulation and lack of toilet paper upon arrival.

Amenities7.7

Some amenities like the pool were closed or had issues, but overall acceptable for this hotel tier.

Value for Money8.7

Good value considering the included breakfast but some amenities were lacking.

Food and Beverage8.2

Breakfast received positive mentions, though there were some complaints about variety and quality.

Overall Experience8.7

Overall a decent stay with some highlights and specific areas needing improvement.

Daryoush

Couple · Jul 2026

Great hotel

Liked:The staff were exceptionally friendly and always ready to help. Overall, it was a very pleasant experience!

Disliked:The breakfast was good, but the hot meal selection was limited and there were no vegetarian options, not even the omelette.

via Nuitee

Sara

Couple · Jul 2026

Amazing! Will definitely stay there again!

Liked:It was easy to find, extremely clean, amazing staff and the beds were so comfortable!!

Disliked:The breakfast wasn’t the greatest, but I didn’t mind it.

via Nuitee

Valerie

Solo Traveller · Jul 2026

Very friendly staff ~ Great breakfast provided

Liked:Staff were very friendly and helpful Continental breakfast was very good

Disliked:We required an accessible room as my husband is in a wheelchair. The shower was a wheel in, with a bench provided but the floor needs to be sloped better to the drain to avoid water running out towards the door. We were told that would happen but it really needs to be looked at. Also being an accessible room the bed is very high. Our daughter was with us thankfully, or it may have been hard for him and myself to get him in bed

via Nuitee

Natasha

Family With Children · Jul 2026

Comfortable and convenient

Liked:Amenities available, cleanliness of rooms, spaciousness of rooms. Cleaning staff was SO friendly and polite in the morning. Desk staff was very friendly and helpful, breakfast/serving staff was very quick and responsive in maintaining a clean and sanitary area.

Disliked:Selection of breakfast food could be improved (ie. conniving looks old and dry, and there should have been a greater selection of fresh fruit). The floor we stayed on smelled of very strong weed when we arrived. Walls/floors are THIN - our neighbours above sounded like a herd of elephants.

via Nuitee

Location

How to Find Us

11 Benson Street

Kingston · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.5

Excellent

1,149 reviews

Highlights

+Good location
+Friendly staff

Could Improve

–Pool closed
–Inconsistent room servicing

Cleanliness8.2

Generally clean with some isolated complaints about room servicing.

Service9.2

Friendly and helpful staff, particularly positive mentions of front desk.

Location9.2

Convenient location near highway and stores, appreciated by guests.

Room Quality8.2

Rooms are comfortable but some issues with temperature regulation and lack of toilet paper upon arrival.

Amenities7.7

Some amenities like the pool were closed or had issues, but overall acceptable for this hotel tier.

Value for Money8.7

Good value considering the included breakfast but some amenities were lacking.

Food and Beverage8.2

Breakfast received positive mentions, though there were some complaints about variety and quality.

Overall Experience8.7

Overall a decent stay with some highlights and specific areas needing improvement.

Daryoush

Couple · Jul 2026

Great hotel

Liked:The staff were exceptionally friendly and always ready to help. Overall, it was a very pleasant experience!

Disliked:The breakfast was good, but the hot meal selection was limited and there were no vegetarian options, not even the omelette.

via Nuitee

Sara

Couple · Jul 2026

Amazing! Will definitely stay there again!

Liked:It was easy to find, extremely clean, amazing staff and the beds were so comfortable!!

Disliked:The breakfast wasn’t the greatest, but I didn’t mind it.

via Nuitee

Valerie

Solo Traveller · Jul 2026

Very friendly staff ~ Great breakfast provided

Liked:Staff were very friendly and helpful Continental breakfast was very good

via Nuitee

Natasha

Family With Children · Jul 2026

Comfortable and convenient

via Nuitee