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Holiday Inn Express Hotel & Suites Kansas City Sports Complex by IHG

Kansas City · us

Holiday Inn Express Hotel & Suites Kansas City Sports Complex by IHG

7
Very Good270 reviews
  1. Hotel Collection
  2. /Hotels in Kansas City
  3. /Holiday Inn Express Hotel & Suites Kansas City Sports Complex by IHG
Offsite parking discounted rates availableParkingOffsite parking discounted rates availableSecured parkingSwimming poolAccess to nearby indoor pool

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

2-Star Hotel

Amenities

Offsite parking discounted rates available, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool

Location

Kansas City, us

Convenient Location

Situated just a short distance from key attractions like the National World War I Museum and Kauffman Stadium.

Comfortable Accommodation

Relax in air-conditioned rooms equipped with modern amenities such as a desk, flat-screen TV, and plush bedding.

Complimentary Services

Enjoy a complimentary buffet or continental breakfast, and make use of the business center and vending machines offering snacks and drinks.

To experience convenience and comfort during your stay in Kansas City, book now at Holiday Inn Express Hotel & Suites Kansas City Sports Complex, an IHG Hotel.

Loading rooms and rates...

Location

How to Find Us

8551 East Blue Parkway

Kansas City · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note: this property does not accept pre-paid debit cards or cash. Please ensure that your debit or credit card is attached to a bank or major financial institution.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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HOLIDAY INN EXPRESS HOTEL & SUITES KANSAS CITY SPORTS COMPLEX BY IHG

Guest Reviews

What Guests Say

7.0

Very Good

270 reviews

Highlights

  • +Good breakfast
  • +Affordable price

Could Improve

  • –Dirty rooms
  • –Poor service
Cleanliness4.0

Multiple complaints about room cleanliness, including dirty bathrooms and trash left by previous guests.

Service7.4

Service was lacking, with issues at check-in and difficulty accessing rooms, but some staff tried to assist.

Location9.0

The hotel is easy to find, and its location is convenient for guests.

Room Quality4.9

Several rooms reported issues such as broken amenities, bad smells, and stains.

Amenities7.0

Basic amenities available, but maintenance issues noted, such as non-working ice machines.

Value for Money9.4

Considering the affordable prices, some guests found it acceptable despite the issues.

Food and Beverage8.5

Guests enjoyed breakfast offerings, indicating positive sentiment towards food.

Overall Experience5.9

Mixed feelings with some positive aspects but overshadowed by numerous complaints.

JoeOB

Family · Feb 2026

2

Worst Holiday Inn Experience IHG should be ashamed.

Liked:Picked this hotel because it was a Holiday Inn location and didn’t think I would have to read the reviews since Holiday Inns have always been excellent to stay at. Bad decision on my part, should have read the reviews. Building looks good on the outside and that’s about where “Good” ends. This is a franchised Holiday Inn and IHG should be ashamed to have its name associated with this location. An aside note, you are charged a fee because you are by the stadiums and in our case that is totally ridiculous because neither football or baseball were in season. Access to hotel is difficult and unsafe; off a busy divided highway. Fast moving traffic and short on and off entrance/exit. You have to do a U turn across divided highway to get to hotel if you are headed west on highway. Hotel sits in a hole basically. Hotel is old and worn out. Staff is not energetic and there can be some language issues. Hotel room is worn out, lady bugs on inside of room window, bathroom has flaking paint, broken tiles, stained tub caulking around tub and counter, broken soap dispenser, and water began dripping down from ceiling necessitating a move to another room. Staff did not help us relocate. Staff working breakfast area acted like it was inconvenience to refill items that had run out even though it was only 7:30 in the morning. We had requested some coffee items for our room which the front desk said they would bring to our room…they never did. I’d recommend you stay somewhere else.

via tripadvisor

Taylormeador34

Business · Feb 2026

2

Awful experience

Liked:Absolutely awful experience. They charged an incorrect card an have been trying to get a refund for over 2 months. Have called over 20 times and keep being told the manager “Ajal” is busy. Have been given multiple confirmation numbers that the refund is on its way and it never arrives. I really need help getting this resolved!!l

via tripadvisor

165kristan

Family · Feb 2026

2

Not Good

Liked:No hot water. Toilet didn't flush. Stained sheets. Staff was unapologetic and not helpful. Customer service at least apologized, but otherwise unhelpful. Also, the more subjective problems: breakfast was terrible, the ceiling drywall tape showed previous flood damage the normal noise from other guests was surprisingly loud. Basically, since Holiday Inn Express is a franchise, I now know to never trust another one.

via tripadvisor

zeeboogiefish

Family · Feb 2026

2

Third World OK

Liked:Took 20 minutes to get hot water to shower. got water never got there. I told the front front desk and he said he thinks it must have sometime to do with the cold weather and the pipes. I told him it's 50 degrees f outside. waiting 20 minutes for a less-than-hours shower is not ok. he shrugged. Also... the tub didn't drain. the drywall tape had come loose from the ceiling and was crumbling. same thing in the dining room and other places, plus peeling wallpaper. they must have flooded and gotten a cheap repair job. I tried to use the pancake machine for breakfast and there was a carpenters clamp kind of holding it shut. the breakfast attendant barked at me: "no pancakes!". the apple juice dispenser dispensed water. the tater tots were in the steamer (yuck!). there were cleaning chemicals on the table with the food. the breakfast attendant had gloves on. but was touching her face and furniture with them. sure, it was a cheap hotel room. but I think it's reasonable to expect hot water and basic food safety. With a cheap hotel room, if it's cheap enough, I can live with crumbling drywall and peeling wallpaper, rude/ignorant i-just-work-here staff, lame breakfast, etc. This is below any level of acceptable. one star because my car didn't get broken into.

via tripadvisor