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The Westin Kansas City at Crown Center

Kansas City · us

The Westin Kansas City at Crown Center

8.5
Excellent476 reviews
  1. Hotel Collection
  2. /Hotels in Kansas City
  3. /The Westin Kansas City at Crown Center
Paid WiFiParkingRestaurantSwimming poolPool sun loungersExercise/lap pool

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Electric bicycle charging station, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool

Location

Kansas City, us

Walkability

77
Walk
50
Bike

Luxurious Accommodations

Indulge in a comfortable stay at The Westin Crown Center Hotel, with each room offering a cozy seating area, work desk, and flat-screen TV. Upgrade to a room with stunning city views for an added touch of elegance.

Relaxation and Recreation

Unwind and rejuvenate with our array of amenities, including a whirlpool, sauna, steam room, outdoor heated swimming pool, track, and tennis courts. Whether you prefer a leisurely swim or a challenging game of tennis, we have something for everyone.

Convenient Location

Explore the best of Kansas City with ease, as our hotel is located near popular attractions like the Liberty Memorial, Union Station, Bartle Hall Convention Center, museums, and sports venues. Immerse yourself in the vibrant culture and entertainment options just moments away from our doorstep.

Book your stay at The Westin Crown Center Hotel now for a memorable and relaxing experience in Kansas City.

Loading rooms and rates...

FAQs

Common Questions

Check-in is from 04:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at The Westin Kansas City at Crown Center

LowHigh
High Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

One East Pershing Road

Kansas City · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay.

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THE WESTIN KANSAS CITY AT CROWN CENTER

Guest Reviews

What Guests Say

8.5

Excellent

476 reviews

Highlights

  • +Great location for holiday events.
  • +Friendly staff despite being overwhelmed.

Could Improve

  • –Rooms were cold and not properly heated.
  • –Cleanliness issues noted in the bathroom.
  • –Food quality at restaurant was very poor.
Cleanliness7.6

The bathroom was not clean and had stains on the bathroom wall.

Service10.0

Staff was friendly and helpful, but some staff appeared overworked.

Location10.0

Great access to the Hallmark Christmas Experience.

Room Quality8.6

Rooms were old with thin walls, but generally clean.

Amenities8.6

Additional fees for parking and wet area usage were excessive.

Value for Money7.6

The price does not match the quality of rooms and services.

Food and Beverage6.6

Food quality was poor with soggy bread; drinks were good.

Overall Experience9.1

Overall experience was disappointing; issues with room and service.

Peg

Couple · May 2026

8

The link to the train station was great as was aesthetics of the hotel.

Liked:Very delicious and hearty oatmeal and yogurt with fruit. Omlet was good. Service was excellent.
Disliked:Pillows were uncomfortable. Wi-fi was not consistent.

via Nuitee

Laura

Solo Traveller · Apr 2026

8
Liked:Look at Location was excellent, a quick walk from my train and I would’ve loved to walk around the neighborhood more if I had more time in the morning. I did use the street car, which was a great service to get me to my car rental office.
Disliked:I was in a room overlooking the road and heard every loud exhaust and car radio from below, leading me to believe the windows and/or walls are not very well insulated. Also, the room next-door was a bunch of girls having a grand old time and we’re up late and surprisingly up early as well. Also, price was a little expensive for what it is.

via Nuitee

Ja'net

Couple · Apr 2026

10

The hotel was incredible and comfortable

Liked:Prefect location!! The property was updated and will maintain. I love having the restaurant and coffee shop available. I didn’t need to leave the hotel because of all the shops and restaurants located in walking distance inside the hotel!!

via Nuitee

nykitial

Business · Apr 2026

2

Lack of professionalism

Liked:I had a very disappointing experience at this hotel first day. Jessica was rude and unprofessional throughout our interaction, which immediately set a negative tone. Rita, who was supposed to be a manager, repeatedly gave the same information and failed to answer any of our actual questions. Instead of taking responsibility, she placed blame on everyone else rather than acknowledging the hotel’s lack of proper availability. To make matters worse, we were placed in a “king-size” room, but the bed was clearly not a king, it appeared to be a queen. The room itself had a strong stale odor, making it uncomfortable to stay in. Additionally, the refrigerator did not work properly and was not cold at all. Overall, the service and accommodations does not meet expectations, and the lack of accountability from staff made the situation even more frustrating.

via tripadvisor