
Kandy · lk

Kandy · lk
Check-in / Check-out
From 02:00 PM · Until 12:00 PM
Classification
4-Star Hotel
Amenities
Offsite parking discounted rates available, Guest education on local ecosystems and culture, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning
Location
Kandy, lk
Spectacular Outdoor Pool
At Cinnamon Citadel Kandy, enjoy a refreshing swim in our spectacular outdoor pool located 500 metres above sea level. Each air-conditioned room offers fine bedding, a minibar, and a TV with cable channels for your comfort.
Dining Excellence
Indulge in international cuisine at Panorama Restaurant or savor continental dishes at Cafe C. Unwind at The Lounge with a variety of beverages and light snacks to choose from.
Convenient Amenities
Stay connected with free Wi-Fi, and let our tour desk assist in planning trips to attractions like the Pinnawala Elephant Orphanage. With a prime location just a 20-minute drive from the Sacred Tooth Relic of Lord Buddha site, Cinnamon Citadel Kandy offers both comfort and convenience.
Book your stay now at Cinnamon Citadel Kandy for a memorable experience!
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Location
Policies
Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
Please note that from December 24th to December 31st, supplements may apply for the Gala Dinners. Please note that all confirmed reservations will be billed in USD. The name on the credit card used for the booking should correspond to the guest staying at the property. For bookings made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card. Please note that the resort may contact the cardholder for verification purposes. Please note that all cancelations will be charged, including taxes. Please note that we will charge an additional 2.56% of the total rate for arrivals, effective from October 1st onwards, if the final room bill is paid in LKR.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
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Accommodations
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Guest Reviews
Excellent
1,278 reviews
Highlights
Could Improve
Some reviews highlighted cleanliness positively, but a negative review indicated issues such as stinky rooms and poor maintenance.
Multiple mentions of polite, friendly, and helpful staff reflect a very positive sentiment towards service.
Review mentions a lovely atmosphere and a tranquil location, adding to the positive perception.
Rooms were generally described as spacious and well-kept, but some issues in the reviews downgraded sentiment.
Amenities such as the pool were positively noted, but not all aspects were highlighted.
Value for money received mixed reviews, with some feeling the price was high for the services provided.
Food was frequently praised, though a review noted inconsistencies across days offering a mixed view.
Generally positive reviews indicate a satisfying overall experience, balancing some negative sentiments.
Ayodya
Extended Group · Jun 2026
A perfect blend of comfort, luxury, and genuine hospitality.
via Nuitee
Christy
Family With Children · Jun 2026
5-star comfort experience at a very reasonable price.
via Nuitee
Shiran
Couple · Jun 2026
A very lovely and peaceful place with friendly staff and excellent service. Highly recommended!”
via Nuitee
cristabeld2019
Business · Jun 2026
Warm and cozy
via tripadvisor
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