Name: Herbert Samuel Jerusalem
Address: Shamai 25 St, Jerusalem, 12345
Rating: 9

Herbert Samuel Jerusalem | Member Rates | Dyme

WiFi availableFree WiFiRestaurantSwimming poolHeated poolIndoor pool

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Amenities

Fitness facilities, WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, Fitness center

Location

Jerusalem, il

Luxurious Accommodation with Wellness Centre

Experience luxury at Herbert Samuel Hotel Jerusalem, located just 800 meters from Jerusalem Old City. Indulge in our wellness centre with an indoor pool and sauna, perfect for relaxation during your stay.

Elegant Rooms and Dining Experience

Relish in the elegant décor of our air-conditioned rooms and suites, all equipped with flat-screen TVs. Our restaurant offers delectable lunch and dinner options, complemented by a cozy bar for drinks. Start your day with a delicious continental breakfast served daily.

Convenient Facilities and Nearby Attractions

Take advantage of our spa services, business centre, and free bike rental. Explore the nearby Western Wall just 2 km away or visit the Great Synagogue within a 10-minute walk. Book your stay at Herbert Samuel Hotel Jerusalem for an unforgettable experience.

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

9.0

Exceptional

1,489 reviews

Highlights

+Great location
+Amazing food
+Modern rooms

Could Improve

–Poor service
–Cleaning issues
–Inconsistent room maintenance

Cleanliness7.6

Mentioned issues with cleaning staff and room cleanliness raised concerns during the stay.

Service9.1

While staff were helpful, there were mentions of unfulfilled requests and lack of responsiveness.

Location10.0

The location was praised as excellent, with easy access to restaurants and city attractions.

Room Quality8.6

Rooms described as nice and modern but some mentioned issues like bed comfort.

Amenities9.1

Amenities were generally well received, but a bad spa experience was highlighted.

Value for Money8.1

Concerns expressed about pricing relative to the service and experiences provided.

Food and Beverage10.0

Breakfast and food quality received high praise across multiple reviews.

Overall Experience9.6

Overall experience was good, with significant positives but also some major negatives.

Carmel

Solo Traveller · Jul 2026

Liked:Location

Disliked:Managerial staff. They never responded to me x2 when I was told that they would. It’s the 4th time to the hotel and that’s very disappointing

via Nuitee

Shua

Family With Children · Jul 2026

Liked:The location is superb

via Nuitee

CaraZimm

Solo Travel · Jul 2026

Rude staff

Liked:I came here last year with my husband and we truly enjoyed the hotel, location and staff. That is why I booked here again for a meeting. So disappointing from last year. Rude staff, so un helpful, just a bad vibe so I won’t be back.

via tripadvisor

Excursion38406534450

Family · Jun 2026

Think twice about staying at Herbert Samuel’s!!

Liked:Think twice about staying at Herbert Samuel’s!! 10 days ago my brother booked booked us and his whole family 6 rooms at the Herbert Samuel’s for a family function! His son turned on the aircon and it blew out black dust that covered his whole bed as well as all his clothes in an open suitcase!! They then moved him to a second room where the TV was boken and the remote control was basically broken in 2 and help together with old stick disgusting tape!!..the shower door did not even close resulting in water ALL over the floor like a flood! Not too mention the windows that didn’t close! They then moved him to a third room! All in ONE night. They offered my brother a ILS 600 refund after booking 6 rooms for 2 nights! If you want your trip ruined then go ahead book at Herbert Samuel’s! Disgusting service, zero empathy and ZERO CHANCE OF A RETURN TRIP!!

via tripadvisor

Location

How to Find Us

Shamai 25 St

Jerusalem · il

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price. Please note that guests under the age of 18 years cannot access the wellness and fitness area, and the swimming pool. Please note that on Saturdays and Jewish holidays, check-in starts 1 hour after sunset. Food and groceries bought outside of the hotel are not allowed on hotel's grounds.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.0

Exceptional

1,489 reviews

Highlights

+Great location
+Amazing food
+Modern rooms

Could Improve

–Poor service
–Cleaning issues
–Inconsistent room maintenance

Cleanliness7.6

Mentioned issues with cleaning staff and room cleanliness raised concerns during the stay.

Service9.1

While staff were helpful, there were mentions of unfulfilled requests and lack of responsiveness.

Location10.0

The location was praised as excellent, with easy access to restaurants and city attractions.

Room Quality8.6

Rooms described as nice and modern but some mentioned issues like bed comfort.

Amenities9.1

Amenities were generally well received, but a bad spa experience was highlighted.

Value for Money8.1

Concerns expressed about pricing relative to the service and experiences provided.

Food and Beverage10.0

Breakfast and food quality received high praise across multiple reviews.

Overall Experience9.6

Overall experience was good, with significant positives but also some major negatives.

Carmel

Solo Traveller · Jul 2026

Liked:Location

Disliked:Managerial staff. They never responded to me x2 when I was told that they would. It’s the 4th time to the hotel and that’s very disappointing

via Nuitee

Shua

Family With Children · Jul 2026

Liked:The location is superb

via Nuitee

CaraZimm

Solo Travel · Jul 2026

Rude staff

via tripadvisor

Excursion38406534450

Family · Jun 2026

Think twice about staying at Herbert Samuel’s!!

via tripadvisor