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The Westin Jakarta

Jakarta · ID

The Westin Jakarta

9.4
Exceptional314 reviews
  1. Hotel Collection
  2. /Hotels in Jakarta
  3. /The Westin Jakarta
WiFi availableFree WiFiParkingFree ParkingValet parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Jakarta, ID

Luxurious Accommodation with Breathtaking Views

Spectacular Facilities for Relaxation and Wellness

Enjoy the indoor pool, fitness centre, and spa facilities during your stay. Unwind and rejuvenate in style at The Westin Jakarta.

Culinary Delights and Rooftop Dining Experience

Indulge in healthy dishes at various dining outlets. Experience Japanese-Peruvian fine dining at Henshin while sipping cocktails at the alfresco rooftop bar with stunning city views.

Convenient Location and Exceptional Service

Strategically situated in the Setiabudi district, close to the Central Business District, with helpful staff available 24/7 for all your needs. Book now for a memorable stay at The Westin Jakarta.

Loading rooms and rates...

Location

How to Find Us

Jl. H.R. Rasuna Said Kav. C-22 A

Jakarta · ID

+62 21 27887788

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note that Debit and Credit cards will be authorized upon check-in with the amount of your stay, plus a deposit to cover incidentals. Kindly note, the card used at the time of booking, has to be presented upon check-in. The authorization will hold the funds until check-out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.4

Exceptional

314 reviews

Highlights

  • +Friendly staff
  • +Delicious food
  • +Great service

Could Improve

  • –Murky pool water
  • –Firm mattress concern
Cleanliness8.5

The swimming pool water was murky and needed cleaning, which affected the overall cleanliness rating.

Service9.9

Staff were noted as friendly and helpful, with several positive mentions of individual team members.

Location9.5

Strategically located, suitable for events and meetings, received positive feedback.

Room Quality9.4

Rooms were clean and spacious, though some feedback indicated mattress firmness could be improved.

Amenities9.0

Amenities such as the inside pool were mentioned positively, with room for enhancement noted.

Value for Money9.4

Overall good value as noted by various positive reviews about experiences provided.

Food and Beverage9.5

The breakfast and tea experiences received positive comments, enhancing the food and beverage rating.

Overall Experience9.9

Overall positive experiences with memorable moments during stays and events.

Michael

Solo Traveller · Aug 2026

8

Good Hotel - expensive for Jakarts

Liked:Very modern great staff
Disliked:The lift situation is annoying

via Nuitee

FrancisNorman

Business · Jul 2026

10

Wonderful hotel in Jakarta

Liked:Stayed at the Westin Jakarta for a week for business in July 2026. The hotel is spectacularly located occupying the top 20 floors in a 70 floor tower. My room was large and beautifully set up with a superbly comfortable bed, a lovely bathroom and lots of space to relax. The restaurants are well balanced with both fine dining and a a high quality regular location too

via tripadvisor

Andrew

Family With Children · Jul 2026

9
Liked:Good location, superb lobby with good view at the 52nd floor
Disliked:None

via Nuitee

reigam2026

Family · Jul 2026

10

👏🏻👏🏻👏🏻

Liked:Thank you very much for always gave us an excellent exception service hospitality, especially Rei that helped a lot for our luggages he’s very sweet for always offering assistance including for Airport transport that he prepared for me and my daughter❤️ We’ll come back for sure

via tripadvisor

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