Jakarta · id

Grand Hyatt Jakarta

Name: Grand Hyatt Jakarta
Address: Jl. MH Thamrin kav. 28 - 30, Jakarta, 10350
Rating: 9.1

9.1

Exceptional917 reviews

Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableRestaurantSwimming pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Health or beauty spa nearby, Offsite parking discounted rates available, Electric bicycle charging station, Fitness facilities (surcharge), Parking, Non-smoking rooms

Location

Jakarta, id

Luxurious City Stay

Modern Facilities: Grand Hyatt Jakarta boasts an outdoor swimming pool, WiFi access, and on-site restaurants and bars for a convenient stay.

Elegantly Decorated Rooms: Each room is air-conditioned and equipped with modern amenities including a flat-screen TV, minibar, and en suite bathroom with luxurious toiletries.

Dining Variety: Indulge in a culinary journey with options like fresh seafood and steak at C's Restaurant, Japanese dishes at Sumire, and Western/Indonesian delicacies at Poolside Restaurant.

Experience luxury and convenience at Grand Hyatt Jakarta. Book now for an unforgettable stay!

Loading rooms and rates...

Location

How to Find Us

Jl. MH Thamrin kav. 28 - 30

Jakarta · id

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

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Jakarta · id

Grand Hyatt Jakarta

9.1

Exceptional917 reviews

Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableRestaurantSwimming pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Health or beauty spa nearby, Offsite parking discounted rates available, Electric bicycle charging station, Fitness facilities (surcharge), Parking, Non-smoking rooms

Location

Jakarta, id

Luxurious City Stay

Modern Facilities: Grand Hyatt Jakarta boasts an outdoor swimming pool, WiFi access, and on-site restaurants and bars for a convenient stay.

Elegantly Decorated Rooms: Each room is air-conditioned and equipped with modern amenities including a flat-screen TV, minibar, and en suite bathroom with luxurious toiletries.

Dining Variety: Indulge in a culinary journey with options like fresh seafood and steak at C's Restaurant, Japanese dishes at Sumire, and Western/Indonesian delicacies at Poolside Restaurant.

Experience luxury and convenience at Grand Hyatt Jakarta. Book now for an unforgettable stay!

Loading rooms and rates...

Guest Reviews

What Guests Say

9.1

Exceptional

917 reviews

Highlights

+Great location
+Luxurious room quality
+Excellent amenities

Could Improve

–Service issues during peak times
–Food quality inconsistency

Cleanliness8.2

Issues with used towels not replaced and overall cleanliness during breakfast service.

Service8.7

Mixed experiences; some excellent staff but significant issues with timely service during breakfast.

Location10.0

Excellent location, situated in the heart of Jakarta and near shopping centers.

Room Quality9.7

Rooms were luxurious and well-decorated, contributing positively to the stay.

Amenities9.7

Great amenities including a large pool and tennis courts, enhancing the overall experience.

Value for Money9.2

Generally good value for a high-end hotel, though some service aspects fell short.

Food and Beverage7.7

Buffet experience was disappointing with issues in food replenishment during busy times.

Overall Experience9.7

Overall a wonderful stay with some minor service issues, but significant positives outweighed the negatives.

Shahrizan Aini

Couple · May 2026

Service is very good. There was a leakage from top floor in our toilet one of the night, they came and repair immediatel

Liked:The location and service

Disliked:All good

via Nuitee

SITI ZULAIHA

Couple · May 2026

Fantastic

Liked:Ambience and the cleanliness

Disliked:Nothing

via Nuitee

Trip51236947637

NONE · May 2026

lovely stay

Liked:great stay..great people..great food..overall im soooo satisfied with my experince..the staff so friendly and helpful throughout my stay..looking forward to coming back again in the future. But next time please include a welcome drink.

via tripadvisor

Compass35207751559

NONE · May 2026

Happy staff, happy guests.

Liked:I had a wonderful 4-night stay at Grand Hyatt Jakarta. The hotel’s location is extremely convenient, especially with its direct connection to the shopping malls nearby, making everything easily accessible. The food was excellent throughout my stay — from the café and club lounge to Club Italiano. Every meal was enjoyable and thoughtfully prepared. What truly made the experience memorable was the exceptional hospitality from all the staff. Everyone was warm, attentive, and genuinely friendly. A special mention to Indra at the café, who was incredibly thoughtful in splitting our shared meal into two separate servings for us. Such a small gesture, yet it reflected the outstanding level of care and attention to detail. I would also like to commend the spa therapist, Nita (I hope I got her name right), who provided a fantastic and relaxing experience. Kudos to the hotel management for building such a warm, caring, and service-oriented team. Truly the Hyatt touch at its finest.

via tripadvisor

Location

How to Find Us

Jl. MH Thamrin kav. 28 - 30

Jakarta · id

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Why Dyme

Travel Smarter. Make an Impact.

Every trip you book through Dyme funds renewable energy projects around the world. Same hotels, better prices, real change.

Save up to 35%

Exclusive member rates on 2M+ hotels worldwide

Fund Clean Energy

Your booking directly finances renewable electricity

Price Guarantee

Find a lower rate anywhere and we'll match it

Stay in the loop

Travel deals, sustainability updates, and no spam. Ever.