Name: Tru By Hilton Jacksonville Airport
Address: 1265 Airport Road, Jacksonville, FL 32218
Rating: 9

ParkingFree ParkingPrivate parkingAccessible parkingSwimming poolOutdoor pool

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, Parking, Free Parking, Non-smoking rooms, Air conditioning, Swimming pool

Location

Jacksonville, us

Convenient Location: Located in the North Jacksonville district, close to major attractions such as Catty Shack Ranch Wildlife Sanctuary and Jacksonville Zoo Gardens.

Modern Amenities: Air-conditioned rooms with flat-screen TVs, 24-hour front desk service, and free private parking. Enjoy convenience and comfort throughout your stay.

Shuttle Service: Explore the surrounding area effortlessly with the hotel's complimentary shuttle service. Experience seamless transportation during your trip.

Experience comfort and convenience at Tru By Hilton Jacksonville Airport. Book your stay now to enjoy a stress-free travel experience.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

9.0

Exceptional

648 reviews

Highlights

+Friendly staff
+Clean rooms
+Convenient location

Could Improve

–Noise from other rooms
–Limited breakfast options
–Issues with hot water

Cleanliness8.6

Cleanliness was remarked as very good in most reviews, but some complaints about odors and noise from other rooms impacted overall sentiment.

Service9.6

The staff received high praise for being friendly and accommodating.

Location9.6

Most reviewers appreciated the convenient location near the airport.

Room Quality9.0

Rooms were typically described as spacious and clean, although some issues with noise and temperature control were noted.

Amenities8.6

Amenities were satisfactory, but some guests noted limited breakfast options and issues such as no microwaves.

Value for Money8.5

Reviews reflected that the price was reasonable for the quality provided, despite some complaints.

Food and Beverage8.6

Breakfast was good but had limited options, affecting the overall rating.

Overall Experience9.6

Overall positive experience with guests expressing satisfaction and intent to return.

WOODROW

Couple · Sep 2026

My stay was very relaxing quiet I enjoyed just being there

Liked:Very good it was well balanced

Disliked:I can't think of anything I didn't like

via Nuitee

Isaac

Couple · Sep 2026

Every thing was Excellent

Liked:Every thing was nice

Disliked:Nothing every thing was perfect

via Nuitee

Kris

Couple · Sep 2026

Tru by Hilton checks all the boxes. Great accommodation, great value, amazing staff and location!

Liked:TRU by Hilton is a great value for the price. The staff is pleasant and accommodating, eager to assist.

Disliked:The water pressure in my bathroom sink was abysmal.

via Nuitee

Richard

Couple · Sep 2026

Liked:Location and price

via Nuitee

Location

How to Find Us

1265 Airport Road

Jacksonville · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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