Name: Springhill Suites Jacksonville
Address: 4385 Southside Boulevard, Jacksonville, FL 32216
Rating: 8.4

Springhill Suites Jacksonville | Member Rates | Dyme

WiFi availableFree WiFiParkingAccessible parkingSwimming poolOutdoor pool

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

Jacksonville, us

Luxurious Suites with Kitchenette

Indulge in spacious suites at SpringHill Suites by Marriott Jacksonville, each equipped with a kitchenette and separate living area for ultimate comfort.

Top-Notch Amenities

Enjoy a hot breakfast daily, take a dip in the outdoor pool, and stay connected with complimentary WiFi during your stay at our hotel in Jacksonville, Florida.

Convenient Location

Located just minutes away from top attractions like TIAA Bank Field and The Prime F. Osborn III Convention Center, our hotel offers easy access to the best of Jacksonville.

Experience comfort and convenience at SpringHill Suites by Marriott Jacksonville - book your stay now!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.4

Excellent

557 reviews

Highlights

+Location
+Friendly staff
+Good breakfast

Could Improve

–Cleanliness issues
–Room quality concerns
–Amenities not functioning

Cleanliness6.8

Several mentions of unclean rooms and a dirty environment.

Service9.8

Staff were consistently praised for being friendly and helpful.

Location9.8

Multiple reviews highlighted the convenience of the hotel's location.

Room Quality7.8

Issues with room cleanliness and upgrades needed were noted.

Amenities7.8

Amenities like the hot tub were reported as not functioning properly.

Value for Money7.7

The reviews indicated mixed feelings about the overall value compared to hotel standards.

Food and Beverage8.8

Breakfast was generally appreciated, but some mentioned a lack of variety.

Overall Experience8.8

Overall experience was positive, although some guests expressed disappointment.

Hill

Family With Children · Jun 2026

I was disappointed. Myself and my family will not do business with the Marriott as a company again.

Liked:The only positive part of my stay was checking out. Latoya was kind and apologetic when I brought my concerns to her.

Disliked:This property was not as it was advertised. The women working the front desk did not greet any of the guests when they arrived and departed. Whenever I first walked in to the establishment to check in I was met with the awful smell of mold. I did not eat breakfast at the hotel because I was concerned about cleanliness. When I walked into my room I noticed that the surfaces did not look like they had been wiped down. There was a white powdery substance on the hotel phone, the bathroom door was dirty, the shower head looked corroded, and like it needed to be replaced, and the bottom of the shower needed to be clean. The room had not been cleaned efficiently. I did not utilize the sofa bed because it was dirty, I covered it with a sheet so I could set my luggage on it. We did not utilize the pool because the hot tub was green and the pool had debris at the bottom of it. The only reason I did not leave was because I was going to be charged a cancellation fee. Me and my family did not enjoy this stay.

via Nuitee

Janet

Solo Traveller · Jun 2026

I was not comfortable and didn’t enjoy my stay. Will not come back

Liked:Lots of food choices around

Disliked:Room was not clean and the hallway smelled like pot

via Nuitee

Lunita

Extended Group · Jun 2026

Great place

Liked:I loved the location. I loved how clean it was. I loved the staff and how accommodating they were. Great place to stay.

Disliked:I loved the property

via Nuitee

Dianna

Family With Children · May 2026

did not use anything extra as eyes banaged and could not see anything

Liked:there for daughters eye surgery so room was very large and very nice

Disliked:nothing

via Nuitee

Location

How to Find Us

4385 Southside Boulevard

Jacksonville · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.4

Excellent

557 reviews

Highlights

+Location
+Friendly staff
+Good breakfast

Could Improve

–Cleanliness issues
–Room quality concerns
–Amenities not functioning

Cleanliness6.8

Several mentions of unclean rooms and a dirty environment.

Service9.8

Staff were consistently praised for being friendly and helpful.

Location9.8

Multiple reviews highlighted the convenience of the hotel's location.

Room Quality7.8

Issues with room cleanliness and upgrades needed were noted.

Amenities7.8

Amenities like the hot tub were reported as not functioning properly.

Value for Money7.7

The reviews indicated mixed feelings about the overall value compared to hotel standards.

Food and Beverage8.8

Breakfast was generally appreciated, but some mentioned a lack of variety.

Overall Experience8.8

Overall experience was positive, although some guests expressed disappointment.

Hill

Family With Children · Jun 2026

I was disappointed. Myself and my family will not do business with the Marriott as a company again.

Liked:The only positive part of my stay was checking out. Latoya was kind and apologetic when I brought my concerns to her.

via Nuitee

Janet

Solo Traveller · Jun 2026

I was not comfortable and didn’t enjoy my stay. Will not come back

Liked:Lots of food choices around

Disliked:Room was not clean and the hallway smelled like pot

via Nuitee

Lunita

Extended Group · Jun 2026

Great place

Liked:I loved the location. I loved how clean it was. I loved the staff and how accommodating they were. Great place to stay.

Disliked:I loved the property

via Nuitee

Dianna

Family With Children · May 2026

did not use anything extra as eyes banaged and could not see anything

Liked:there for daughters eye surgery so room was very large and very nice

Disliked:nothing

via Nuitee