Name: Residence Inn by Marriott Jacksonville Downtown
Address: 357 Oak Street, Jacksonville, 32204
Telephone: +1 904-580-5455
Rating: 9

ParkingSwimming poolOutdoor poolHeated poolLaundryLaundry washed per local authority guidelines

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Fitness facilities, Parking, Non-smoking rooms, Air conditioning, Fitness center, Swimming pool

Location

Jacksonville, US

Luxurious Accommodation in Jacksonville Downtown

Outdoor Pool and Fitness Centre: Enjoy a refreshing dip in our outdoor pool or keep up with your fitness routine in our well-equipped fitness centre.

Concierge Service and Sun Terrace: Let our concierge assist you in making the most of your stay, and unwind on our sun terrace while soaking up the Jacksonville sun.

Comfortable Rooms with Modern Amenities: Relax in our air-conditioned rooms featuring flat-screen TVs, kitchens, and private bathrooms with free toiletries. Wake up to a delicious buffet or American breakfast daily.

Experience the best of Jacksonville at Residence Inn by Marriott. Book now for an unforgettable stay!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.0

Exceptional

403 reviews

Highlights

+Clean and well-maintained
+Friendly and helpful staff
+Spacious rooms

Could Improve

–Limited parking
–Additional fees

Cleanliness9.3

Multiple reviews mention the hotel being clean and well maintained.

Service9.3

Consistently positive comments on the friendly and helpful staff.

Location9.3

Close to event venues and restaurants, which was appreciated.

Room Quality9.3

Spacious and comfortable suites were highlighted positively.

Amenities8.8

Good amenities but some concerns regarding parking.

Value for Money8.3

Guests noted added fees which impacted perceived value.

Food and Beverage8.8

Breakfast praised, although one review mentioned it could be better.

Overall Experience9.3

Overall, guests were very satisfied and mentioned they would return.

Kendra

Couple · Sep 2026

Overall the stay was good no major complaints/issues.

Liked:The location of the property was great and in a well lit area. The staffing was friendly and helpful. The hotel cleanliness was great! Great breakfast as well!

Disliked:Parking wasn’t the best, but manageable. The TV in the room didn’t work the duration of the stay, even after reporting it to the front desk, the issue was never resolved.

via Nuitee

Ingrid

Family With Children · Sep 2026

This hotel contacted me a few hours before we were supposed to check in to tell me they were relocating us to another ho

Liked:Nothing - they relocated us to another hotel and the new hotel was awful!

via Nuitee

Michelle

Family With Children · Aug 2026

My family and I enjoyed our stay. It was convenient, clean and very comfortable.

via Nuitee

kendellbrink

Family · Jul 2026

Good location -Great service

Liked:Chose this Residence Inn for its location-near Whole Foods and I-95 with easy access, and ability to do light meal prep. Needed two queens so our 3-year-old grandson had his own bed. 1bedroom with 2 queens has full refrigerator, cook top, dishwasher, and needed kitchen utensils. Nice pool, unheated, but comfortable during the summer months. Adequate exercise room. Rooms are clean and the beds comfy. Parking is $12/day with few covered spots. Helpful and friendly staff breakfast was very good…who doesn’t like the waffles?!

via tripadvisor

Location

How to Find Us

357 Oak Street

Jacksonville · US

+1 904-580-5455

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

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Residence Inn by Marriott Jacksonville Downtown | Member Rates | Dyme

Guest Reviews

What Guests Say

9.0

Exceptional

403 reviews

Highlights

+Clean and well-maintained
+Friendly and helpful staff
+Spacious rooms

Could Improve

–Limited parking
–Additional fees

Cleanliness9.3

Multiple reviews mention the hotel being clean and well maintained.

Service9.3

Consistently positive comments on the friendly and helpful staff.

Location9.3

Close to event venues and restaurants, which was appreciated.

Room Quality9.3

Spacious and comfortable suites were highlighted positively.

Amenities8.8

Good amenities but some concerns regarding parking.

Value for Money8.3

Guests noted added fees which impacted perceived value.

Food and Beverage8.8

Breakfast praised, although one review mentioned it could be better.

Overall Experience9.3

Overall, guests were very satisfied and mentioned they would return.

Kendra

Couple · Sep 2026

Overall the stay was good no major complaints/issues.

Liked:The location of the property was great and in a well lit area. The staffing was friendly and helpful. The hotel cleanliness was great! Great breakfast as well!

Disliked:Parking wasn’t the best, but manageable. The TV in the room didn’t work the duration of the stay, even after reporting it to the front desk, the issue was never resolved.

via Nuitee

Ingrid

Family With Children · Sep 2026

This hotel contacted me a few hours before we were supposed to check in to tell me they were relocating us to another ho

Liked:Nothing - they relocated us to another hotel and the new hotel was awful!

via Nuitee

Michelle

Family With Children · Aug 2026

My family and I enjoyed our stay. It was convenient, clean and very comfortable.

via Nuitee

kendellbrink

Family · Jul 2026

Good location -Great service

via tripadvisor