Name: Hilton Garden Inn Jackson Downtown
Address: 235 West Capitol Street, Jackson, MS 39201
Rating: 7.6

Hilton Garden Inn Jackson Downtown | Member Rates | Dyme

WiFi availableParkingValet parkingPrivate parkingRestaurantSwimming pool

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Parking, Non-smoking rooms, Air conditioning, Fitness center, Swimming pool

Location

Jackson, us

Luxurious Amenities

Indulge in the indoor heated pool, hot tub, and free Wi-Fi with HBO in every room. The presence of a microwave, refrigerator, iPod docking station, and coffee facilities ensures a comfortable stay.

Convenient Facilities

Benefit from the 24-hour business center, laundry facilities, and a convenience store on-site. With 7,300-square-feet of meeting space, this hotel is perfect for both leisure and business travelers.

Prime Location

Located just 2 blocks from the Jackson Convention Complex and the AmTrak Train Terminal, and only 1.3 miles from Jackson State University, the Hilton Garden Inn Jackson Downtown offers convenience and accessibility for all guests.

Book now for an unforgettable stay at the Hilton Garden Inn Jackson Downtown.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

7.6

Very Good

780 reviews

Highlights

+Helpful staff
+Convenient location

Could Improve

–Cleanliness issues
–High prices compared to value

Cleanliness7.1

Several mentions of unclean rooms and dirty facilities.

Service9.0

Many positive comments highlighting polite and helpful staff.

Location9.1

Convenient location for events, positively noted in reviews.

Room Quality7.5

Mixed feedback; comfortable beds but cleanliness issues affecting perception.

Amenities6.5

Reported issues with coffee maker and lack of small towels.

Value for Money7.0

Comments highlight perceptions of being overpriced for the experience received.

Food and Beverage6.6

Complaints about breakfast quality and pricing discrepancies.

Overall Experience8.0

General feeling was positive despite multiple issues mentioned.

Kenya

Solo Traveller · Jul 2026

I will not recommend

Liked:Security was alway out and helpful

Disliked:Needs a lot of updating , There was not a clean lit area for dogs.I had to request my room be vacuumed one I got there. And I witness an employee mopping the entrance area with a dirty mop.

via Nuitee

Debi or Ralph

Extended Group · Jul 2026

Slept well

Liked:Looked nice

Disliked:Got to room… No closet doors Only 1 towel in bathroom for a room for 4 No extra blanket

via Nuitee

Veronica

Solo Traveller · Jul 2026

Overall it was great

Liked:The people was very nice and helpful

Disliked:Pool was very cold

via Nuitee

Christina

Couple · Jun 2026

This was my first time staying in a Hilton. I enjoyed it and was comfortable. I will stay again in the future

Liked:The cleanliness of the room

Disliked:The elevator was a little confusing but other than that it was fine.

via Nuitee

Location

How to Find Us

235 West Capitol Street

Jackson · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. The city of Jackson has issued a water boil advisory. The hotel is providing bottled water for our guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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