Inverness · GB

Highland Apartments by Mansley

Name: Highland Apartments by Mansley
Address: Bridge House, Bridge Street, Inverness, IV1 1HD
Rating: 9.1

9.1

Exceptional1,440 reviews

WiFi availableFree WiFiParkingPrivate parkingParking garageLaundry washed per local authority guidelines

Check-in / Check-out

From 04:00 PM · Until 10:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, Heating, Terrace

Location

Inverness, GB

Luxurious 4-Star Serviced Apartments by the River Ness

River Views and Modern Amenities: Enjoy stunning views from your balcony or terrace overlooking the river, city, or castle. Each apartment is equipped with an iPod docking station, digital TV, and a fully fitted kitchen for your convenience.

Convenient Location: Nestled in Inverness city centre, our apartments are just a short walk away from the vibrant shops, restaurants, bars, and cafés. Explore the city with ease and return to the comfort of your private oasis by the river.

Exceptional Services: Benefit from free Wi-Fi, secure private parking, and maid service provided throughout the week. Experience luxury and convenience during your stay in Inverness.

Book now to indulge in a lavish experience at our serviced apartments by the River Ness!

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Location

How to Find Us

Bridge House, Bridge Street

Inverness · GB

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 10:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note Highland Apartments do not have a reception and operate a self-check in procedure. You will receive an e-mail the day prior to your arrival with a code, allowing you to access the building and the apartment. If you are unable to check in prior to 18.00, please inform Highland Apartment 24 hours in advance. Guests will receive an email direct from Mansley Serviced Apartments labeled, ‘Payment Now Due`, within minutes of making the reservation, within this email will be an option to open a secure payment page which is to be used to process payment for the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

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Inverness · GB

Highland Apartments by Mansley

9.1

Exceptional1,440 reviews

WiFi availableFree WiFiParkingPrivate parkingParking garageLaundry washed per local authority guidelines

Check-in / Check-out

From 04:00 PM · Until 10:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, Heating, Terrace

Location

Inverness, GB

Luxurious 4-Star Serviced Apartments by the River Ness

Exceptional Services: Benefit from free Wi-Fi, secure private parking, and maid service provided throughout the week. Experience luxury and convenience during your stay in Inverness.

Book now to indulge in a lavish experience at our serviced apartments by the River Ness!

Loading rooms and rates...

Guest Reviews

What Guests Say

9.1

Exceptional

1,440 reviews

Highlights

+Excellent central location with river/castle views
+Secure under-building parking / dedicated parking space
+Spacious, well-equipped apartments
+Comfortable beds and terraces/balconies
+Spotlessly clean units
+Returning guests indicate strong satisfaction

Could Improve

–Intermittent hot water outages reported
–Check-in process/app and access-code issues
–Construction noise early in the morning (undisclosed)
–Occasional noisy fridge and minor maintenance (broken shade)
–Small or missing TV in some units
–Customer service responsiveness issues reported

Cleanliness9.4

Consistently praised across reviews—described as 'spotlessly clean' and 'very clean'.

Service8.2

Mixed feedback: staff/help resolved some issues but multiple guests reported check-in/app problems, unresponsive customer service and access-code delays.

Location9.8

Universally praised as central with excellent river/castle views and convenient access to transport; many comments highlight the prime location.

Room Quality8.7

Rooms noted as spacious with comfortable beds and good terraces/views, but some guests reported intermittent hot water, a noisy fridge, a broken shade and small/no TV.

Amenities9.0

Well-equipped apartments and secure under-building parking are strong positives; however issues like lack of TV in one unit, hot water outages and a noisy fridge were mentioned.

Value for Money8.8

Generally seen as good value by several reviewers, though one guest felt the price was less justified given undisclosed construction disruption.

Food and Beverage9.1

Standard quality for this hotel tier.

Overall Experience9.8

Very positive overall with returning guests and many excellent comments about location and comfort; minor operational issues (hot water, check-in, nearby construction) slightly detract.

Mark

Couple · Sep 2026

Good location but expected more.

Liked:This is a great location, and after being in a hotel room, it was nice to have the extra space. The people managing the apartments in this complex were extremely nice and friendly. They stored our luggage, we called them when we arrived and they met us at the lobby and got our luggage. They did everything they could to get us an early check-in. Which they did. We let them know we had arrived and they brought our luggage right away.

Disliked:It could have been cleaner. It had not been dusted under the furniture in ages. Where we walked you were walking on floor that had been cleaned, but you could see under the furniture a lot of dust. The armoire in the bedroom had not been dusted on the bottom, you could write your name in the dust. The room was warm, as it got direct sun in the afternoon (yes, sun in Scotland). Luckily they have fans, but couldn't open the bedroom window much. You had to push a button 30 minutes prior to using the hot water. This apartment was at a premium cost, and we picked it because after our flight was delayed 24 hours and our current hotel was sold out. Inverness does not have a lot of options for hotels, and we were glad to have found this place, as everyone was caught in the Heathrow air controllers snafu and were in the same boat as us. We just expected more for the amount we had to pay.

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Peggy

Couple · Sep 2026

A truly enjoyable stay

Liked:We had a lovely stay here. The location is fantastic, the facilities are excellent, and the service was first-class. We had a small issue with the room on our first evening, but when we mentioned it to the property team the following morning, the lady at reception dealt with it straight away. She was incredibly helpful and efficient. We would definitely be happy to come back.

Disliked:None

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Murray

Couple · Sep 2026

Apart from the above, we enjoyed the appartement

Disliked:Parking not easy. We had expected a shower en suite but were allocated a bath despite my wife having mobility issues.

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Peter

Couple · Aug 2026

Liked:good location , good size

Disliked:carpets really need replacing , view mainly of scaffolding ( small water view)

via Nuitee

Location

How to Find Us

Bridge House, Bridge Street

Inverness · GB

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 10:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.