Name: Inverness Palace Hotel & Spa, WorldHotels Distinctive
Address: 8 Ness Walk, Inverness, IV3 5NG
Rating: 8.3

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Inverness Palace Hotel & Spa, WorldHotels Distinctive | Member Rates | Dyme

ParkingSecured parkingRestaurantSwimming poolHeated poolAccess to nearby indoor pool

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Health or beauty spa nearby, Electric bicycle charging station, Fitness facilities (surcharge), Parking, Non-smoking rooms, Swimming pool

Location

Inverness, gb

Luxurious Amenities and Services

Located opposite Inverness Castle, the Best Western Palace Hotel & Spa offers a premium experience on the banks of the River Ness. Guests can indulge in the indoor pool, sauna, hot tub, and spa treatments at the Palace Leisure Club & Spa.

Dining Options

With options ranging from informal lunches at The Brasserie to elegant evening dining at Eight on the River, guests can savor a variety of culinary delights. The River View Lounge also provides a relaxing spot for afternoon tea or enjoying Starbucks Coffee.

Convenient Location

Just a short walk from Inverness city center and close to riverside restaurants and bars, The Palace Hotel is ideally situated for exploring the area. Additionally, the proximity to the train station and a short drive to Loch Ness make it a perfect choice for travelers.

Book now for a luxurious stay at the Best Western Palace Hotel & Spa!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.3

Excellent

3,051 reviews

Highlights

+Great river view
+Helpful staff

Could Improve

–Poor breakfast service
–Cleanliness concerns in dining area

Cleanliness7.7

Some cleanliness issues noted, particularly in the dining area.

Service8.7

Staff were described as helpful and hard-working, especially under pressure.

Location8.7

Great location near the river and shopping.

Room Quality9.2

Room was excellent with a beautiful view.

Amenities8.7

Amenities were satisfactory, with good quality spa and pool.

Value for Money8.2

Price reasonable for location and quality but had issues with breakfast.

Food and Beverage6.7

Breakfast service and quality were poor.

Overall Experience8.5

Overall a good experience with some notable concerns that could be improved.

G337LLm

Couples · Jun 2026

Charming hotel

Liked:Charming full service hotel right on the River Ness. Great place to stay. Staff were friendly and helpful. Room and common areas were clean and well appointed. The breakfast room was lovely and the service and offerings were outstanding. One thing I would recommend is notifying staff when you book if you have mobility issues. We stayed on the top floor of a wing of the hotel that did not have an elevator. We had no problems but it might be a challenge for some. Otherwise I would definitely recommend this location if you are staying in Inverness.

via tripadvisor

docbob0707

Couples · Jun 2026

Comfortable place to say in Inverness Scotland

Liked:The hotel staff are excellent and the rooms are typical for Scottish hotels. Do not expect air conditioning! Breakfast was robust and healthy. Receptionist Fiona was a delight. Located centrally and with a few minutes walk to Inverness Castle.

via tripadvisor

Claire

Solo Traveller · Jun 2026

Relaxing break with Mum and my son.

Liked:Handy, clean, pool/spa/sauna (rare) lovely, as was bar/restaurant area and the room.

Disliked:The view is only good if you pay more to be on the frontage. Otherwise, get ready for bricks, bins, neighbouring properties and car park.

via Nuitee

lisa

Couple · Jun 2026

did the job

Liked:Nice view from the room, lounge/ bar area had friendly staff

Disliked:Breakfast was poor, toast arrives before you have a chance to get your food. Staff were poorly trained, ie coffee machine broke and instead of putting a note on the machine they kept letting people try the machine and then did not offer to get them a coffee. Food item signs out and when you asked they then say `oh no we don`t have that, sorry` and leave the sign out. Spa staff need a complete overhaul, need training on customer service. More treatment availability for guests would be beneficial.

via Nuitee

Location

How to Find Us

8 Ness Walk

Inverness · gb

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please inform the property of your room location preference of either the victorian property or garden cottage. Please note that pets will incur an additional charge of GBP 15 per night, per pet. When booking for 6 bedrooms or more or stays of 5 nights, different policies and additional charges may apply. A deposit may be required at the property.

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