Name: Inverness Palace Hotel & Spa, WorldHotels Distinctive
Address: 8 Ness Walk, Inverness, IV3 5NG
Rating: 8.3

Inverness Palace Hotel & Spa, WorldHotels Distinctive | Member Rates | Dyme

WiFi availableFree WiFiParkingAccessible parkingStreet parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Fitness center

Location

Inverness, gb

Luxurious Amenities and Services

Located opposite Inverness Castle, the Best Western Palace Hotel & Spa offers a premium experience on the banks of the River Ness. Guests can indulge in the indoor pool, sauna, hot tub, and spa treatments at the Palace Leisure Club & Spa.

Dining Options

With options ranging from informal lunches at The Brasserie to elegant evening dining at Eight on the River, guests can savor a variety of culinary delights. The River View Lounge also provides a relaxing spot for afternoon tea or enjoying Starbucks Coffee.

Convenient Location

Just a short walk from Inverness city center and close to riverside restaurants and bars, The Palace Hotel is ideally situated for exploring the area. Additionally, the proximity to the train station and a short drive to Loch Ness make it a perfect choice for travelers.

Book now for a luxurious stay at the Best Western Palace Hotel & Spa!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.3

Excellent

3,088 reviews

Highlights

+Great river view
+Helpful staff

Could Improve

–Poor breakfast service
–Cleanliness concerns in dining area

Cleanliness7.7

Some cleanliness issues noted, particularly in the dining area.

Service8.7

Staff were described as helpful and hard-working, especially under pressure.

Location8.7

Great location near the river and shopping.

Room Quality9.2

Room was excellent with a beautiful view.

Amenities8.7

Amenities were satisfactory, with good quality spa and pool.

Value for Money8.2

Price reasonable for location and quality but had issues with breakfast.

Food and Beverage6.7

Breakfast service and quality were poor.

Overall Experience8.5

Overall a good experience with some notable concerns that could be improved.

Louise

Couple · Jul 2026

Great location, comfortable but amenities not commensurate with the price point.

Liked:The location is excellent and they offered parking. Rooms were comfortable and the pool area is decent.

Disliked:The food offer at the restaurant and the breakfast were quite underwhelming. The meal we had for dinner on the first night was really disappointing. I opted for the burger and it was so bad I actually couldn’t finish it. The menu said it was a smash burger, but that is not what was served. It was a very bog standard van style burger. I strongly suspect it came out of a bag and was deep fried (having put my years in working in hospitality, I’ve seen that trick before, especially toward the end of service). It was the night of the Scotland vs Morocco game so we got the vibe people were keen to finish their shift. We did make staff aware, and they were apologetic and offered a free round of drinks, which was appreciated, but unfortunately I was left a bit hungry that night. In summation, the rooms are comfortable and decently appointed, but the amenities and food service aren’t quite up the standard that you would expect from somewhere that says it’s a 4-Star hotel.

via Nuitee

Gordon

Solo Traveller · Jul 2026

Liked:The staff were extremely friendly and helpful. Excellent location

via Nuitee

Angela

Solo Traveller · Jul 2026

Beautiful hotel

Liked:Incredibly stylish hotel right next to River Ness The team is friendly and helpful, the rooms and hotel decor is gorgeous, and the restaurant and bar are top-notch. Free parking is a nice bonus.

Disliked:Nothing

via Nuitee

Daydream35335503837

Couples · Jul 2026

Okay stay

Liked:Good location, but very expensive. Facilities were average, and the staff weren’t very friendly. Overall, an okay stay.

via tripadvisor

Location

How to Find Us

8 Ness Walk

Inverness · gb

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please inform the property of your room location preference of either the victorian property or garden cottage. Please note that pets will incur an additional charge of GBP 15 per night, per pet. When booking for 6 bedrooms or more or stays of 5 nights, different policies and additional charges may apply. A deposit may be required at the property.

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